Let me share an amusing anecdote from "the other side of the table" if I may. First off, I don't know if anyone would consider me one of those "in demand" makers that has been mentioned, but I am full-time, with about a two year backlog, and I have sold out at all the shows I've done, though I have not done that many.
I did not do shows until last year because I've had more than I can handle with the Internet sales. Well, I'd had folks after me to do the shows, both my mentors and customers for some time. I was told, "You must get out there for the exposure, and to show gratitude for your customers. Otherwise, you will hurt yourself in the long run".
So last year I decided yes, I have to give up the shop time, fall further behind, and pay out the expenses for a table, motel, food, gas, etc. I have got to show current customers how much I appreciate them, and I've got to get my face out there and talk with new potential customers.
This also meant even longer hours seven days a week because I had to do more orders to get money to do the show, and had to somehow come up with yet even more knives FOR the show.
Now, cut to one of the shows. I don't know how I did it, but I managed to squeeze out four knives for the table. I actually had nine knives to put on the table, but here's the deal. Three were orders that were being delivered at the show. Two were knives that were loaners from the owners. They loaned them to me out of the goodness of their hearts. Both were of a style other than the ones I'd managed to make for the show. The owners felt that these might generate some orders, and they wanted me to do good.
Anyway, the doors are about to open and I tell my wife, "I've got to go to the can. If a dealer comes by right off the bat, explain to them that we only have four knives that are actually for sale, and we must give the general public first shot". After reading threads like this one I didn't want to piss any customers off. Remember, I'm here to make friends and show my gratitude.
S-o-o, as fate would have it, the fellow sitting directly behind me was a dealer. He said, "You need to remember that dealers are your customers too". Oh great, we are 2 1/2 seconds into the show and I've already made an enemy who will be sitting right behind me for the next three days.
Was fate through with me yet? Nope. When I got back from the can, my wife said that the first person by the table was a dealer. She told him exactly what I'd told her to. It did not go over well. That dealer did not come back to my table for the weekend. Uh-huh. We are two minutes into the show, and I have now made two enemies -- both dealers.
By the way, neither of the two was Les Robertson in case anyone is wondering. The way Les always handles it is to come by my table and say, "If you have any left over, I want them".
Alright, I'm feeling pretty low by this time. This is not at all what I had envisioned for the weekend. Well, here comes the first Joe Public potential customer and hey! -- he's about to stop at my table! He's say's, "How much is this one?"
Of course, that was one of the ones that was an order and just being delivered. His reaction? "I can't believe you guys have the audacity to come in here with all your knives pre-sold! This just pisses me off!" And off he storms with me waving my arms and saying, "But... but... but..."
Okie Dokey. I'm four minutes into the first day of a three day show. I'm broke, completely worn out, and the first three people even in the vicinity of my table hate my guts.
Well, things did turn around, and I did in fact sell out. But I learned that no matter what I do, I will not be able to make everyone happy. Someone is going to be pissed off no matter what. The moral? There's not one. I just wanted ya'll to hear an interesting story from the maker's perspective.
