And i don't disgree that gosh is at fault for not shipping it properly. All i'm saying is that without proof, i might also be hesitant to refund the money in full until investigation is done. There must be some type of numbers or something on the package to give the powers that be.
From my POV. I had a parcel come in from the states. It was taking a while to arrive, so I checked the US postal number given and saw that it had arrived at customs. I stopped by the post office on the way home and asked if it was in. Because I did not have the parcel slip from Canada Post I was told there was no way to tell if it was in or not. They do not track by name or address- only by shipping number (the lady checked my name). I went home, grabbed the slip that was put in my mailbox and returned to get my parcel. Without the Canada Post number I was SOL unless they recognized me or the package- which is not happening. So in my case there would be no investigation, no recourse except to file with Paypal/CC etc. I did call Canada Post to find out if there was anything I could do or if the post office workers could check in a different manner and was told that the number is everything- if it isn't in the computer then SOL. So if the post offices work at all similar there is no way that Savic could have done anything except what he did- which was what I was about to do as I had only 3 days remaining before PP protection ran out.
To me:
Savic paid in full the pre-determined amount in good faith, chose a method that was traceable and accepted by the seller. The seller did not comply, and as a result the package is lost. Now that the seller has admitted his mistake, and the buyer has begun proceedings to protect his investment (after fulfilling his trust obligations) it is on the seller to refund in full the purchase price until the package has been found. If the seller trusted that the buyer was good for the money up front (he was), then the seller must then return the trust that the buyer will notify if anything has changed. That is the reality of the transaction based on BF rules, and it irks me that the Buyer is being held accountable for actions out of his control, and frankly aren't any of his worries. Either he gets his knife, or takes action to get his money back.
Often on here we hear people saying that they trusted the seller until their protection period has passed, and then they are out both knife and money- yet here the OP has been denigrated for taking such action to protect a not small sum against somebody who already admitted that he did not follow through with his end of the bargain, has not seemed to feel bad about it, and may have withdrawn funds to prevent a full refund of his investment. This does not sit well with me at all. The man paid his money and has no proof of delivery- the onus is on the seller alone in this case- again to me.
Karda- for you to say you would be hesitant to refund money after you made the mistake is not the kind of response I expected from you. Again the tracking that was not purchased as agreed
would have covered the seller- but it was his fault by his own admission that it was not. So the responsibility falls squarely on the sellers shoulders, there is no grey area in my mind over this.
I tried no to enter this thread, however as I recently almost went through the same thing I thought another international opinion may add something to the discussion, and I had to put my support toward the buyer in this case after getting his name dragged through the mud previously. Please all- let my remarks not be taken with malice as I do not feel any toward any individual thus far involved in this thread- however a big feeling of disappointment to the seller in this case, who still has the opportunity to make amends with the buyer until further information about the location of the knife is given.
I've had many great deals on here, a few people have taken me outright or cheated me out of what I paid for and dissappeared, however I feel that discourse such as this help the forum as a whole- rarely do you find strangers willing to support you in online communities and I feel that is one of the things that makes BF special and I don't want to see that harmed.