- Joined
- Oct 25, 2009
- Messages
- 1,192
I think the wait was excusable. Sometimes you need to wait for good things.
Noone was harmed, other than the cutlers and retailer who were bad mouthed for taking the time the job needed and being human and misjudging how long it would take. We've all done that on our own jobs, but most of us don't have people publicly criticizing us through the internet. Patience is a virtue.
As Ann Landers once said "Bury the hatchet and forget where it's buried."
FWIW, I meant no ill toward anyone involved, and I certainly don’t wish to dredge up any resentment. Perhaps “inexcusably long” was a poor choice of words—how about “much longer than anticipated”?
While I don’t wish to speak for Josh, I will say that it seemed to me that he felt very badly that he’d had to take payment in advance for a product he couldn’t deliver within the anticipated time frame. As a result, he didn’t feel right selling these knives until he’d taken care of the folks who had been forced to wait.
I intended my comment to be a positive one, as Red Hill Cutlery acted in a professional manner, with concern for the feelings of their customers.