Not the last time I buy from an online retailer

hhmoore said:
I'm not disputing that the void should have been filled... But the question remains how long ago was your communication with KSF?
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It was on tuesday, my first message they replied within a few hours and have not heard from them since.
 
Just wondering - do retailers generally hand-inspect every piece they sell? I’m thinking not - they trust the manufacturers’ QC to not let crap like that out the door. I expect items purchased as new to come in factory-sealed packaging, which means I’m the first one to see what’s in the box once it leaves the factory. I’d also think the good retailers will try to make good on an obvious manufacturer defect, and then settle the tab with the manufacturer. But it’s also on the buyer to check up on the retailer’s return policy before completing the transaction - I know I do before pulling the trigger. This is all on BRK, and ironically this kind of thing is just part of what some folks here were trying to warn members about when dealing with this particular brand.
 
Sharpoholic said:
I find this situation rather funny given op’s post history.. I don’t really see anything wrong with the retailer shipping that, looks like a typical brk “quality“ knife.
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Can you share how do you know what’s the typical brk quality? Have you seen every single knife they haves produced or something like that? Maybe a chart comparing the amount of knives they sold to the amount of warranty claims? I remember you too, something about Mike Stewart hurting your feelings right?
 
Sucar said:
Can you share how do you know what’s the typical brk quality? Have you seen every single knife they haves produced or something like that? Maybe a chart comparing the amount of knives they sold to the amount of warranty claims? I remember you too, something about Mike Stewart hurting your feelings right?
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Let's try to keep straight just exactly who has hurt feelings here.
 
Danny Linguini said:
Just wondering - do retailers generally hand-inspect every piece they sell? I’m thinking not - they trust the manufacturers’ QC to not let crap like that out the door. I expect items purchased as new to come in factory-sealed packaging, which means I’m the first one to see what’s in the box once it leaves the factory. I’d also think the good retailers will try to make good on an obvious manufacturer defect, and then settle the tab with the manufacturer. But it’s also on the buyer to check up on the retailer’s return policy before completing the transaction - I know I do before pulling the trigger. This is all on BRK, and ironically this kind of thing is just part of what some folks here were trying to warn members about when dealing with this particular brand.
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Spot on, entirely the manufacturers fault and a good dealer will cover for them. This entire thing is incredibly ironic given how he treated people sharing their issues with brk.
 
Danny Linguini said:
Just wondering - do retailers generally hand-inspect every piece they sell? I’m thinking not - they trust the manufacturers’ QC to not let crap like that out the door. I expect items purchased as new to come in factory-sealed packaging, which means I’m the first one to see what’s in the box once it leaves the factory. I’d also think the good retailers will try to make good on an obvious manufacturer defect, and then settle the tab with the manufacturer. But it’s also on the buyer to check up on the retailer’s return policy before completing the transaction - I know I do before pulling the trigger. This is all on BRK, and ironically this kind of thing is just part of what some folks here were trying to warn members about when dealing with this particular brand.
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I’m not even sure that the knife was sent like that to the retailer or was damaged in their hands but still, you cannot buy knives from brk you have to buy the through their retailers. My problem is not with the knife since I have not tried reaching out to them and in my experience they’ll make it right, if not I’ll be putting it here to let people know. My problem rn is with a retailer that would send something like that to a buyer and then ghost them on a warranty claim.
 
Danny Linguini said:
Just wondering - do retailers generally hand-inspect every piece they sell? I’m thinking not - they trust the manufacturers’ QC to not let crap like that out the door. I expect items purchased as new to come in factory-sealed packaging, which means I’m the first one to see what’s in the box once it leaves the factory. I’d also think the good retailers will try to make good on an obvious manufacturer defect, and then settle the tab with the manufacturer. But it’s also on the buyer to check up on the retailer’s return policy before completing the transaction - I know I do before pulling the trigger. This is all on BRK, and ironically this kind of thing is just part of what some folks here were trying to warn members about when dealing with this particular brand.
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This particular retailer posts individual photos of BRK (and other) knives due to handle variability. That picture was linked in the OP.
Knowing it is there, I can see a hint of the void in that image. That knife was handled by somebody at the shop - hard to believe that issue wasn't noticed.
 
Sucar said:
I remember you too, something about Mike Stewart hurting your feelings right?
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There's a big difference between "hurting someone's feelings" and a decades-long criminal history of deliberate fraud, lies and deception that affected many members on this forum.

But you carry on supporting known scumbags, even after all the information that was provided to you.
 
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Sharpoholic said:
Spot on, entirely the manufacturers fault and a good dealer will cover for them. This entire thing is incredibly ironic given how he treated people sharing their issues with brk.
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I wonder how do you know it’s a manufacturing issue without even seeing the knife? I mean I have the knife in hand and couldn’t tell you who damaged it.
 
Sucar said:
is there a brk haters club I was not aware of?
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No, just educated and intelligent forum members who choose not to support douchebags like Mike Stewart.

Maybe you should re-read some of the comments in that "other BRK" thread, where you tried (and failed miserably) to defend BRK, especially this comment from a moderator:

"Bark River, Strider and SURVIVE! should do a collaboration… birds of a feather."

But you go on wallowing in your ignorance and denial. It shows your true colors - or should I say "feathers".
 
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Sucar said:
I’ve handled it, why? Haven’t cut anything with it though.
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Well, you said "the handle cuts your hand quicker than the blade cuts rope" or some such. That's why I quoted it.

If you have used the knife, you can't really send it back for a return.

At least an honest fella wouldn't. It would have to go back to BRK for warranty at that point.
 
Kiteman72 said:
I hang out here every day Smarty Pants.

Not just when I want to cry that my pet knife company has sent me a lemon. And now you want to blame an upstanding retailer.

Shame on you.
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Sounds like a fun life
I’m still not sure if it was a manufacturing issue and the thread is not about the knife, it’s about ksf warranty.
You can move on now, keep roaming the forums.
 
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