Not the last time I buy from an online retailer

Any company can have a lemon slip out here or there. It happens.

That is not what is happening with Bark River. There is something about the way they make knives that somehow doesn't make a good knife consistently.
 
WValtakis said:
Your stock picture that you linked is from Knives Ship Free? Where did you actually purchase the knife from? That is a big nasty void, but really Bark River's fault for sending it out of the factory like that.
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At least it's the right steel.

20-truly-hilarious-tweets-of-the-anakin-and-padme-2-1135-1627491393-2_dblbig.jpg
 
Sucar said:
I bought a knife from Knives ship free and it’s absolutely the last time I buy anything from them. The pictures they posted do not show a hole in the scales and they did not let me know through specs. I know there’s always the possibility of imperfections in wooden scales and not only I don’t mind them, I actually prefer wood because of that but this is too much
https://flic.kr/p/2nCWJRi
.
https://flic.kr/p/2nCWEfN
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hhmoore said:
This particular retailer posts individual photos of BRK (and other) knives due to handle variability. That picture was linked in the OP.
Knowing it is there, I can see a hint of the void in that image. That knife was handled by somebody at the shop - hard to believe that issue wasn't noticed.
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So...am I seeing things? The knife S Sucar received has three pins and the knife in the KSF screen shot has six.
 
Yes, the manufacturer bears ultimate responsibility for a bad product. The retailer buys a batch, every knife in the batch should be good, if one isn't the manufacturer eats the cost. But if the manufacturer stiffs the retailer, that doesn't mean the retailer should stiff the customer.

I typically wouldn't expect a retailer to necessarily inspect every knife in a batch before selling. In this case it seems like they probably did, since each knife was photographed individually. At this point, the retailer kicks it back to the manufacturer in an ideal world imo. If the knife really was photographed by the retailer then it never should have been sold to begin with. The manufacturer should make the retailer whole, but the retailer should absolutely not sell that product even if the manufacturer fails to do so. That's crazy. If it isn't true then disregard that part.

If that doesn't happen and the customer ends up being the first person to see the mistake, they kick it back to the retailer, who I would say is responsible for making the customer whole. The customer did not get what was advertised if the product is defective, that's on the retailer. The retailer makes the customer whole and then kicks it back to the manufacturer to make the retailer whole. The retailer, in my opinion, should pay any postage necessary for the customer to return the knife. There shouldn't be a restocking fee. That's illegal in some states and I agree with it being so.
 
Notaflashyguybyanymeans said:
So...am I seeing things? The knife S Sucar received has three pins and the knife in the KSF screen shot has six
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There were things that didn't look right to me as soon as I saw them - I ended up attributing them to the OP's lousy picture and the angle - but I didn't even notice the pins. Is the perspective skewed enough that the bottom set just isn't seen?
 
BRKT has had a long list of issues with burl woods they use for handle materials. Years ago I had two burl wood handles that both came with cracks and voids. And when I sent them back for service ... they were returned with new burl wood handles that also had issues. That was the last of my money spent with BRKT.

KSF is in no way responsible for the issue.
 
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