Not the last time I buy from an online retailer

Well, you said "the handle cuts your hand quicker than the blade cuts rope" or some such. That's why I quoted it.

If you have used the knife, you can't really send it back for a return.

At least an honest fella wouldn't. It would have to go back to BRK for warranty at that point.
The knife has not been used, it’s ridiculously uncomfortable to hold and it actually hurts when you apply pressure. I’m confident brk’s warranty will fix it my issue is with ksf sending the knife like that and telling me they’ll take 10% to restock a knife that should obviously not be in stock.
 
The knife has not been used, it’s ridiculously uncomfortable to hold and it actually hurts when you apply pressure. I’m confident brk’s warranty will fix it my issue is with ksf sending the knife like that and telling me they’ll take 10% to restock a knife that should obviously not be in stock.
How are you "applying pressure to it", exactly? Might need to do a little video.
 
What are the pictures of the other BRK in your flickr account, looks like a terribly uneven primary grind?
 
So it’s ok that BRK sent it out the door like that but you have a problem with KSF doing the same?
My issue is not with them sending it out, I don’t expect them to personally inspect every knife, my issue is with ksf warranty, I’ve just sent an email to brk, if they don’t make it good either my issue will be with their warranty too.
 
My issue is not with them sending it out, I don’t expect them to personally inspect every knife, my issue is with ksf warranty, I’ve just sent an email to brk, if they don’t make it good either my issue will be with their warranty too.

Just stop buying crap from criminals, and you won't have these issues.

And what do you mean "if they don't make it good"? I just pissed myself over your previous comment of "I’m confident brk’s warranty will fix my issue". So which one is it???
 
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