Opinion about knives lost during shipping

At this point I'm convinced the USPS tracking site has lost its marbles somewhere in the past month or so. :grumpy::grumpy::grumpy:

Packages "in transit" with no scans suddenly appearing on my doorstep several days to a week late.

Packages going into the system at a local PO, without any scans after leaving their destination (have one like that right now... Supposed to be here tomorrow.)

Packages sitting at local metro hubs for 4-5 days either without moving, or going back and forth to the same place (as the Chicago examples above).

I'm really starting to wonder if their system hasn't been hacked, and they don't want the public to know. :rolleyes: :thumbdn:
 
Those scans on courier sites are not really time actual scans in most cases. They're estimated based on how long the shipment should take. For a real time scan you usually need to get a supervisor on the phone (based on my experience of a couple decades of dealing with messed up critical shipments).
 
USPS says that what you see for tracking is what they see, FWIW.

BTDT with multi-million dollar, cross-country, time critical shipments to NASA facilities myself (only to have them delayed at the front gate, lmao), so I know what you mean.
 
Being able to pre print your labels made PO tracking 10x worse than what it was since their estimate of when it will get to you is assuming it actually got picked up/dropped off that day too..
 
Or we just follow it too closely. I don't really pay attention until it reads "acceptance" and would follow up with seller if status doesn't change.

I hear ya, but from a practical standpoint, I'd never want to go back to having to go to PO for everything and pay their price. Printing labels saves a ton of time and money if you ship regularly.

But ya, we follow every single move these days. Remember the days when you ordered something from Boys Life magazine? Mail a money order and wait for weeks. Tracking involved a daily trip to the mailbox.


Sent from my iPad using Tapatalk
 
Being able to pre print your labels made PO tracking 10x worse than what it was since their estimate of when it will get to you is assuming it actually got picked up/dropped off that day too..

This is true it you drop it in a drop box. You can also request a scan if you walk them into the post office, at which point they will also give you a scan receipt, and the tracking will update to reflect arrival at the PO. I know some might ask what the point of printing a label off at home is then, if you're just going to walk it up to the post office counter anyway... Well, for one, it's cheaper to print your own, and it's still faster (USUALLY) to walk it in and just get a scan, rather than wait for the postal worker to go through the whole process. This also makes sure there's no issues with your printed label.
 
Seller eats it. Or should. As a seller I always insure unless it's risk I'm willing to accept. Priority mail covers up to $100 I think.


I believe they only cover $50. That's included when you ship Priority. If you want more you have to buy additional insurance. I could be mistaken so anybody please weigh in if so.

Mark T.
 
I believe they only cov:confused:er $50. That's included when you ship Priority. If you want more you have to buy additional insurance. I could be mistaken so anybody please weigh in if so.

Mark T.


Yup, you are correct USPS priority mail includes - $50.00 US BUT $ 200.00 for Canada for some reason :confused:
This based on a recent less than $ 150.00 knife I sent to Canada.


Ray
 
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All of this depends on the FOB of the package, at least for legal reasons.

I believe it is implied by the community here that sales on these forums are FOB destination -- that is to say the liability of the item shifts to the buyer once the item has arrived at its destination. I've been doing some Google-fu for about five minutes, and cannot find anything that specifically states whether packages shipped via USPS are FOB origin or FOB destination. If anyone knows more, please feel free to elaborate.
 
All of this depends on the FOB of the package, at least for legal reasons.

I believe it is implied by the community here that sales on these forums are FOB destination -- that is to say the liability of the item shifts to the buyer once the item has arrived at its destination. I've been doing some Google-fu for about five minutes, and cannot find anything that specifically states whether packages shipped via USPS are FOB origin or FOB destination. If anyone knows more, please feel free to elaborate.

Not one opinion of this forum matters if PayPal goods is used. Only paypal's opinion matters then and it is quite clear where they stand.
 
My stance as a seller is that I will not pay for or factor in insurance that costs me extra, I consider shipping costs when I set a sale price and if the buyer wants extra insurance I will do so but they pay the extra cost. Fortunately, I have never had one lost, but if I did I would refund the amount it is insured for. If that is $50 and the sale was for $120 then I'll refund the $50, not the full amount. I am not running a business doing this and I make it very clear that the package is insured for $50 and if you want more that's fine but the buyer is paying for it.

I have heard that USPS are notoriously difficult with paying insurance claims.
 
My stance as a seller is that I will not pay for or factor in insurance that costs me extra, I consider shipping costs when I set a sale price and if the buyer wants extra insurance I will do so but they pay the extra cost. Fortunately, I have never had one lost, but if I did I would refund the amount it is insured for. If that is $50 and the sale was for $120 then I'll refund the $50, not the full amount. I am not running a business doing this and I make it very clear that the package is insured for $50 and if you want more that's fine but the buyer is paying for it.

I have heard that USPS are notoriously difficult with paying insurance claims.

Try that crap if the buyer filed a paypal claim against you. ;)
 
My stance as a seller is that I will not pay for or factor in insurance that costs me extra, I consider shipping costs when I set a sale price and if the buyer wants extra insurance I will do so but they pay the extra cost. Fortunately, I have never had one lost, but if I did I would refund the amount it is insured for. If that is $50 and the sale was for $120 then I'll refund the $50, not the full amount. I am not running a business doing this and I make it very clear that the package is insured for $50 and if you want more that's fine but the buyer is paying for it.

I have heard that USPS are notoriously difficult with paying insurance claims.

If you accept paypal goods and the item does not show up you will be forced to refund the full amount. Period. If you use paypal but gift only then no one should deal with you. If you accept other payment forms but still have it in your head that it is not on you if something doesn't show up then no one should deal with you ever.

So that is 3 that we all should make note of and never deal with based on this thread. :thumbup:

Edit to add: I see you are another one of these paypal gift or add folks. Great. You accept gift so you are fine with scamming. You accept +whatever (goods) so you are ignorant in thinking you will only be able to refund your insured amount. Perfect.


Ignore.
 
Yup, you are correct - $50.00 US BUT $ 200.00 for Canada for some reason :confused:


Ray
Almost all Canada Post packages carry standard CAD$100 coverage. Some products (Light Packet Air?) do not.

I think Trackable Packet can only be insured for $100 max. All others can be insured to a maximum of CAD$1000. Insurance is sold in $100 increments at approx. $2 per $100 coverage.

Insurance is unavailable to some countries where Tracking/Proof of Delivery are not provided.
 
My stance as a seller is that I will not pay for or factor in insurance that costs me extra, I consider shipping costs when I set a sale price and if the buyer wants extra insurance I will do so but they pay the extra cost. Fortunately, I have never had one lost, but if I did I would refund the amount it is insured for. If that is $50 and the sale was for $120 then I'll refund the $50, not the full amount. I am not running a business doing this and I make it very clear that the package is insured for $50 and if you want more that's fine but the buyer is paying for it.

I have heard that USPS are notoriously difficult with paying insurance claims.

If you accept paypal goods and the item does not show up you will be forced to refund the full amount. Period. If you use paypal but gift only then no one should deal with you. If you accept other payment forms but still have it in your head that it is not on you if something doesn't show up then no one should deal with you ever.

So that is 3 that we all should make note of and never deal with based on this thread. :thumbup:

Edit to add: I see you are another one of these paypal gift or add folks. Great. You accept gift so you are fine with scamming. You accept +whatever (goods) so you are ignorant in thinking you will only be able to refund your insured amount. Perfect.


Ignore.

Is it any wonder why this forum is SO full of threads with shipping problems, I didn't get my knife, etc. when it seems that SO many of the newer folks here (and plenty of older hats too, apparently) think like Mr. _0917 here does? :rolleyes:
 
Try that crap if the buyer filed a paypal claim against you. ;)

Most issues can hopefully be resolved before that's necessary, in my experience most people on the exchange are pretty honest and reasonable.

Don't know what the other guy said about my opinion, he was already on my ignore list!
 
This is true it you drop it in a drop box. You can also request a scan if you walk them into the post office, at which point they will also give you a scan receipt, and the tracking will update to reflect arrival at the PO. I know some might ask what the point of printing a label off at home is then, if you're just going to walk it up to the post office counter anyway... Well, for one, it's cheaper to print your own, and it's still faster (USUALLY) to walk it in and just get a scan, rather than wait for the postal worker to go through the whole process. This also makes sure there's no issues with your printed label.

The online shipping is actually really helpful since it allows you to avoid waiting in the purgatory that is most post office lines. I always print my labels at home but then drop them at the post office in the inside drop off box. If there's no line (hah!) I'll take it to the counter or if it's a high dollar sale I will also.

Get this, my local post office recently cut hours and is now open 10-noon on Friday and closed on Saturday... and I don't live in a rural area at all, barely suburban.
 
Most issues can hopefully be resolved before that's necessary, in my experience most people on the exchange are pretty honest and reasonable.

Don't know what the other guy said about my opinion, he was already on my ignore list!

That is being honest. I pay you for something, I honestly expect to get it, or get my money back. If you didn't insure it, then you honestly screwed up.
 
Absent a specific contract clause to the contrary, FOB origin and FOB destination are dependent on who arranges the transport. If the buyer contracts a shipping company (e.g., by supplying a prepaid mailing label or SASE, or arranging for a courier to pick up the item), the contract assumes FOB origin. If the seller selects, contracts, or arranges shipping, and specifically tenders payment to the shipping company, even upon the request of the buyer, the shipment is assumed to be FOB destination.
 
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