Recommendation? Resolve dispute over sharpness?

Status
Not open for further replies.
Where did this nonsense come from about sharpening a microtech voice the warranty? That is gibberish . Glad this worked out.
 
I think the no sharpening of MTs is pertaining only to their OTF models. Something about sharpening dust getting down into the action and messing it up. :rolleyes: Still a bunch of bull though. If I can't sharpen a knife myself, then I don't want it.
 
I think the moral of this story would be to ask the seller if the "This knife will cut" to quote some guy on TV
 
Gastonknife said:
Where did this nonsense come from about sharpening a microtech voice the warranty? That is gibberish . Glad this worked out.
Click to expand...

It's being exaggerated/misinterpreted. Improper sharpening will void the warranty. I think Joe nailed the essence below.


https://www.microtechknives.com/faq/ - Go down to "Will Sharpening My Knife Void The Warranty?"


palonej said:
Sharpening a MT does not void the warranty........destroying the blade on a wheel grinder will!
Common sense needs to be applied.

Glad this worked out.
Click to expand...
 
IMO, let's separate two facts:

A supposedly NIB or LNIB knife is expected to be able to cut, period and exclamation point. The notion that some on here suggest to just deal with it by way of sharpening it, at least to me, is akin to buying a new car which starts sputtering as you drive it outta the dealer's and then dies on you as you hit the road and then salesman shouts from his perch, "oh, it'll be good to go with an oil change and tune up... you drive a car, you ought to know how to change spark plugs plus doing an LOF!".

Had such a knife come to me directly from the manufacturer or the dealer, it would be going back because if someone at the plant did not bother to QC for what the most important task of a knife is, i.e, cutting (as opposed to looking awesome / potentially going up in value / flipping out and opening like it was rolling on glass, etc) then in my mind at least, red flags will pop up with regards to other aspects of the knife. But having used the automobile analogy, if you decide to use your knife you better also be able to deal with sharpening it in the same way as you will be a fool to expect that a car will drive forever without needing any preventative / scheduled maintenances. You learn to sharpen your knives or send it out to a pro for the service.

If as it is purported on here that the Buyer went from the initial dissatisfaction email to a PP claim without further communication, that act alone would also be considered as a dastardly act IMHO. I get the impression that the seller was terse in his response and suggested that the Buyer contact Microtech to remedy and if so, neither the Buyer not the Seller would be people who I would personally decide to do business with. If you are a good seller, you ought to allow for a reasonable inspection period, say 24 hours from delivery or the same day as delivered, for the buyer to check the knife for the most basic of its function. As a seller you will also have the absolute right to decline any return requests in case of buyer's remorse, tampering and misuse. At the end of the day when dealing with PP payments, there are huge risks involved that are stacked heavily against the seller (180 days p*ss back policy, er, return policy which is outrageous when one very unfortunately gets a buyer who is blatant system abuser).

I have seen some ridiculous wishes here by very few buyer's who state that they do not wish to buy a knife that has even been tested on thin phone paper, so if and when you come across such requests, just do yourselves a favor and walk away. Let that buyer go to the manufacture / dealer to seek what he/she wishes to find and in the meantime, check the most basic capability of your knife, albeit something as benign as cutting copy paper. Just my 2 cents.
 
Glad that the issue has been resolved between the seller and the buyer.

Also good to know that some people really require out of the box sharpness.
I have never been happy with it and do not expect even an OK edge from a manufacturer or a maker.
 
Casinostocks said:
IMO, let's separate two facts:

A supposedly NIB or LNIB knife is expected to be able to cut, period and exclamation point. The notion that some on here suggest to just deal with it by way of sharpening it, at least to me, is akin to buying a new car which starts sputtering as you drive it outta the dealer's and then dies on you as you hit the road and then salesman shouts from his perch, "oh, it'll be good to go with an oil change and tune up... you drive a car, you ought to know how to change spark plugs plus doing an LOF!".

Had such a knife come to me directly from the manufacturer or the dealer, it would be going back because if someone at the plant did not bother to QC for what the most important task of a knife is, i.e, cutting (as opposed to looking awesome / potentially going up in value / flipping out and opening like it was rolling on glass, etc) then in my mind at least, red flags will pop up with regards to other aspects of the knife. But having used the automobile analogy, if you decide to use your knife you better also be able to deal with sharpening it in the same way as you will be a fool to expect that a car will drive forever without needing any preventative / scheduled maintenances. You learn to sharpen your knives or send it out to a pro for the service.

If as it is purported on here that the Buyer went from the initial dissatisfaction email to a PP claim without further communication, that act alone would also be considered as a dastardly act IMHO. I get the impression that the seller was terse in his response and suggested that the Buyer contact Microtech to remedy and if so, neither the Buyer not the Seller would be people who I would personally decide to do business with. If you are a good seller, you ought to allow for a reasonable inspection period, say 24 hours from delivery or the same day as delivered, for the buyer to check the knife for the most basic of its function. As a seller you will also have the absolute right to decline any return requests in case of buyer's remorse, tampering and misuse. At the end of the day when dealing with PP payments, there are huge risks involved that are stacked heavily against the seller (180 days p*ss back policy, er, return policy which is outrageous when one very unfortunately gets a buyer who is blatant system abuser).

I have seen some ridiculous wishes here by very few buyer's who state that they do not wish to buy a knife that has even been tested on thin phone paper, so if and when you come across such requests, just do yourselves a favor and walk away. Let that buyer go to the manufacture / dealer to seek what he/she wishes to find and in the meantime, check the most basic capability of your knife, albeit something as benign as cutting copy paper. Just my 2 cents.
Click to expand...

Sharp is all subjective anyway. Sorry, but if I returned every knife that wasn't up to my sharpness standard, I wouldn't have any knives in my arsenal. Not every knife that comes out of manufacturer's hands will be as sharp as a CPK. Take Busse and kin for example...some of the knives have an edge, and that's about it. I'm not going to send it back, I'm going to refine the edge myself to my own standards.
 
The sale post was very nebulous and vague. If you were interested in the knife and were aware of your hang ups, you should have ensured you asked the appropriate questions.

I've received knives thst had issues I hadn't anticipated. Upon finding these issues, I went and reviewed the sale thread. Upon examination, I found that the issue wasnt mentioned at all and that the wording allowed for a margin of error.

I took it on the chin and moved on. It was my fault for not ensuring the knife was in a condition that would satisfy me when the original post is ambiguous.
 
Last edited:
I would love every knife I buy to comes screaming sharp ... but the realistic matter is many come from the factory with not even close to what I would consider sharp ... even some expensive blades ... and if I didn't want to sharpen them myself I would own about 10 knives ... the ones that actually came SHARP .

And then you throw in a seller trying to list the level of sharpness ... I would take that with a grain of salt ... what many people consider sharp to many is just like a butter knife ... and some have never owned a truely sharp knife ... so I can't hold a buyer responsible for defining "sharp' to my liking.

But glad this got sorted without a PayPal ordeal.
 
91bravo said:
Sharp is all subjective anyway. Sorry, but if I returned every knife that wasn't up to my sharpness standard, I wouldn't have any knives in my arsenal. Not every knife that comes out of manufacturer's hands will be as sharp as a CPK. Take Busse and kin for example...some of the knives have an edge, and that's about it. I'm not going to send it back, I'm going to refine the edge myself to my own standards.
Click to expand...

Having read your response, I am sure that you used the wring word, i.e, speculative as opposed to sharpness being subjective. If the latter, I am in agreement with you because the definition and the degree of sharpness can have different meanings to different people. By and large, a rudimentary copy paper test ought to be enough to establish as to whether an edge has been "sharpened" uniformly at the factory or whether it's a shoddy job that catches, snags and tears such simple task. We are n to talking about whittling leather or cutting this slices of tomato.

You are not the typical run of the mill knife enthusiast because as you purport you are a master edge craftsman with over 20 years of experience in sharpening edges. I have also seen and read about your work which by all account is pretty dang good, ver very good. No one was suggesting that every dull(ish) knife ought to be sent back, but from my own past experiences with CRK (since you had brought that make up somewhere upthread) I really would not want to "speculate" on its edge sharpness to coin your own phrase. If I bought from a dealer and if it is not up to expectations, that CRK would go back but I first darn make sure that there's a reasonable return policy and not something like, "you open the box, then you own it". I am more of a, "satisfaction is guaranteed" sorta punter!

What I was saying had really little to do with this particular case because I also err on the side of the seller because I think that the buyer wet the bed too soon based on what was exchanged between the two. We will leave this one at that because their beef has now been resolved without anyone getting banned or burned.
 
Casinostocks said:
Having read your response, I am sure that you used the wring word, i.e, speculative as opposed to sharpness being subjective. If the latter, I am in agreement with you because the definition and the degree of sharpness can have different meanings to different people. By and large, a rudimentary copy paper test ought to be enough to establish as to whether an edge has been "sharpened" uniformly at the factory or whether it's a shoddy job that catches, snags and tears such simple task. We are n to talking about whittling leather or cutting this slices of tomato.

You are not the typical run of the mill knife enthusiast because as you purport you are a master edge craftsman with over 20 years of experience in sharpening edges. I have also seen and read about your work which by all account is pretty dang good, ver very good. No one was suggesting that every dull(ish) knife ought to be sent back, but from my own past experiences with CRK (since you had brought that make up somewhere upthread) I really would not want to "speculate" on its edge sharpness to coin your own phrase. If I bought from a dealer and if it is not up to expectations, that CRK would go back but I first darn make sure that there's a reasonable return policy and not something like, "you open the box, then you own it". I am more of a, "satisfaction is guaranteed" sorta punter!

What I was saying had really little to do with this particular case because I also err on the side of the seller because I think that the buyer wet the bed too soon based on what was exchanged between the two. We will leave this one at that because their beef has now been resolved without anyone getting banned or burned.
Click to expand...

I gotcha Mat! You know we're good. I have received some straight from Busse, where I could run my finger down the edge with moderate pressure and it not cut me. Same thing with CRKs as well, but I bought them on the secondary market that were advertised brand new and could cut copy paper. You're right, sharp means different things to different folks. Some folks are ok with slicing copy paper sharp, but I sometimes like to make feathersticks out of a strand of my wife's hair, but that's mainly for my folders. My fixed blades that I chop and baton with, slicing copy paper is fine with me.

I wish all knives come as sharp as a CPK!

Merry Christmas to you and all of yours Mat!
 
I'm glad OP and his buyer could resolve it! That's what's important that both parties reach an agreement.

At the risk of sounding devil's advocate, I too find the initial edge being sharp to be important. I'm not skilled at sharpening and when I receive a new knife I wouldn't want a damper like sending it out for sharpening to take away from the joy.

That being said a PayPal claim was way out of line. Buyer you are very new here, this isnt eBay or wherever else you have done business this is Bladeforums and we have a trustworthy community. The seller/OP comes off as very reasonable and you should've communicated with him further before filing a claim. And to call or defective is just plain dishonest; a dull knife can be remedied, it is not defective. But I'm glad you did the right thing and dropped the claim.
 
91bravo said:
I gotcha Mat! You know we're good. I have received some straight from Busse, where I could run my finger down the edge with moderate pressure and it not cut me. Same thing with CRKs as well, but I bought them on the secondary market that were advertised brand new and could cut copy paper. You're right, sharp means different things to different folks. Some folks are ok with slicing copy paper sharp, but I sometimes like to make feathersticks out of a strand of my wife's hair, but that's mainly for my folders. My fixed blades that I chop and baton with, slicing copy paper is fine with me.

I wish all knives come as sharp as a CPK!

Merry Christmas to you and all of yours Mat!
Click to expand...

Always good between us Jonny :)

Funny you brought up CPK because looong ago before you had showed up there at the CPK sub, I had a few extra FKs which I foolishly let go of for co$t + $20 to just cover my own net, all brand new and none ever used... One person complained that what he received was no way a CPK original edge because no way in heck Nathan would send out a knife like that. I got pretty upset because I was being accused of tampering with something I had not touched beyond taking pics and repackaging! I reached out to Nathan and his answer was, "OK so someone received a knife which they're not happy with... It happens so send it back to me and I'll put it right or have him send it back to me for a full refund". To this date, I never received that knife back despite offering to gladly buy back at more than what sold for and pay for shipping and as far as I know, Nate never got that knife back for inspection either.

Moral of the story, ditto! I wish everyone was as professional as Nathan when it comes to standing behind their products.

Merry Christmas to you, MTM and the kids :)
 
lieferung said:
I'm glad OP and his buyer could resolve it! That's what's important that both parties reach an agreement.

At the risk of sounding devil's advocate, I too find the initial edge being sharp to be important. I'm not skilled at sharpening and when I receive a new knife I wouldn't want a damper like sending it out for sharpening to take away from the joy.

That being said a PayPal claim was way out of line. Buyer you are very new here, this isnt eBay or wherever else you have done business this is Bladeforums and we have a trustworthy community. The seller/OP comes off as very reasonable and you should've communicated with him further before filing a claim. And to call or defective is just plain dishonest; a dull knife can be remedied, it is not defective. But I'm glad you did the right thing and dropped the claim.
Click to expand...

You know you can always send it out to me for a spiffy edge!
 
lieferung said:
I'm glad OP and his buyer could resolve it! That's what's important that both parties reach an agreement.

At the risk of sounding devil's advocate, I too find the initial edge being sharp to be important. I'm not skilled at sharpening and when I receive a new knife I wouldn't want a damper like sending it out for sharpening to take away from the joy.

That being said a PayPal claim was way out of line. Buyer you are very new here, this isnt eBay or wherever else you have done business this is Bladeforums and we have a trustworthy community. The seller/OP comes off as very reasonable and you should've communicated with him further before filing a claim. And to call or defective is just plain dishonest; a dull knife can be remedied, it is not defective. But I'm glad you did the right thing and dropped the claim.
Click to expand...

If someone actually took the time to comprehensively read eBay's & PayPal's policies, I very much doubt that person would do business through them if other better alternatives were available! The slate is so heavily tilted against the seller that I'm surprised there are not multiple concurrent class action suits against those outfits, but hey, it's always the little guy who gets screwed right?

Check this out: eBay claims that they have a 45 day "seller protection" but if after say 5 months a scam artist buys your product on eBay and then resorts to PP for a claim because it is now outside the scope of eBay but still within PayPal's 180 days of nonsensical claim period, all the buyer has to do is to claim that the purchase was fraudulent, despite the seller having proof that the darn purchase was made on eBay and delivered to an Ebay confirmed address to an eBay buyer. Counts as squat because seller loses and the buyer wins. Kinda, "our site, our rules and now deal with it".

Sorry about the OT but that's where a community like this is so invaluable because it bands together and an honest seller can get some semblance of justice and satisfaction if a buyer tries to pull a fast one way down the road. May not get his knife or $ back but sure as heck the SuperMods will not allow a potential shyster to prey on other unsuspecting and good order members of this community.
 
Peter Hartwig said:
OP did nothing wrong, but I would just take it back and be done with it and the person you sold it to.

Glad the parties were able to work it out
Click to expand...
This. A deal isn't done until both parties are satisfied no matter if you agree with their reason for being dissatisfied or not. The consensus here seems to be that the buyer did not give the seller the chance to make things right. It is not clear to me that this was the case. It appeared that when the buyer contacted the seller the response was very much along the lines of "not my problem take it up with microtech." Perhaps I misunderstood. I guess it is academic now anyway...
 
Status
Not open for further replies.
Back
Top