I'm waiting for my regular production Hest folder. I've read a bit of this mess and it seems RYP is fair enough in asking for the tracking number before he sends your money. I don't know any company that sends money back first. Sorry, but that's my opinion.
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RYP DPX gear
- Thread starter UDT-SEAL
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I'm waiting for my regular production Hest folder. I've read a bit of this mess and it seems RYP is fair enough in asking for the tracking number before he sends your money. I don't know any company that sends money back first. Sorry, but that's my opinion.
You've "come back alive" from every hellhole on earth and you need the mods at BF to hold your hand while you're here? Please.
If you had done YOUR job as a moderator over in your own subforum it would have saved a hell of a lot of people a hell of a lot of time and energy. Yourself included.
out.
UDT SEAL, you are embarassing yourself. Your posts remind me of a child who refuses to stop crying even though he's offered everything he supposedly wants.
You've ignored every "option" people have put forth, and it just seems like you have a personal agenda at this point that you're making public.
Lines have obviously been drawn and it seems you're still trying to rally troops to the "RYP sucks" side...and no is joining you.
I'm trying to offer friendly advice to you UDT SEAL but reading your posts gives me heartburn.
You've ignored every "option" people have put forth, and it just seems like you have a personal agenda at this point that you're making public.
Lines have obviously been drawn and it seems you're still trying to rally troops to the "RYP sucks" side...and no is joining you.
I'm trying to offer friendly advice to you UDT SEAL but reading your posts gives me heartburn.
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That really wasn't necessary.
RYP, there is a set process for alerting the moderator staff about posts that you find objectionable. It's the "Report Post" button, as seen in the top right of each and every single post made:
If you have a problem with something that is said, it's incumbent upon you to alert the forums staff about it in a timely manner, through the proper channels. Comments are made on this site in real-time, and are not reviewed before they are posted; as such we do not take responsibility for content or accuracy of any posts made.
Past that, I really don't see why you are trying to drag BladeForums.com into this. You are clearly able to present your side and rebut any erroneous information made by third parties. I'm not sure what else we can do for you.
I do not have a dog in this fight.
I watched the mess unfold the othernight, both sides screwed up.
As a business owner there is only so much bullshit you can tolerate, I know first hand. The fact remains some customers need fired to conduct healhy business. This was not the place for it if no one wanted feelings hurt. RYP handled a fair amount of nonsense that was dished out by many and he finally pulled someones "punk card". The response was as I assumed it would be and the result of action levied by staff was appropriate. But RYP's actions were also admired in an odd way due to the fact he had a fair amount to lose, by finally saying "When". An I'm your huckleberry moment if you will.
RYP will conduct business fairly as it would appear by his damage control here.
Most would have not come back for more abuse, he did, to right things for those with concerns as being displayed.
I ordered a HEST fixed blade a few days before this happened fom a site supporter and vendor here on he forum. I was going to return it due to the nonsense that happened. I concluded I will keep it due to RYP's ability to come back on here and continually take all the bullshit, and reply with facts.
Not out to offend either side, just a view from the outside.
I watched the mess unfold the othernight, both sides screwed up.
As a business owner there is only so much bullshit you can tolerate, I know first hand. The fact remains some customers need fired to conduct healhy business. This was not the place for it if no one wanted feelings hurt. RYP handled a fair amount of nonsense that was dished out by many and he finally pulled someones "punk card". The response was as I assumed it would be and the result of action levied by staff was appropriate. But RYP's actions were also admired in an odd way due to the fact he had a fair amount to lose, by finally saying "When". An I'm your huckleberry moment if you will.
RYP will conduct business fairly as it would appear by his damage control here.
Most would have not come back for more abuse, he did, to right things for those with concerns as being displayed.
I ordered a HEST fixed blade a few days before this happened fom a site supporter and vendor here on he forum. I was going to return it due to the nonsense that happened. I concluded I will keep it due to RYP's ability to come back on here and continually take all the bullshit, and reply with facts.
Not out to offend either side, just a view from the outside.
Thank Kevin, Didn't know that. Actually don't need to know that now that I think of it. I am not a moderator or a participant. I was responding as a business owner communicating with one of your posters
I sent you and another moderator a private email instead. I will send you another one.
I think the question you needed to as is "Why is CUSTOMER INFORMATION REDACTED dragging Bladeforums into it." I was simply offering to help him in his efforts to get his money back.
I sent you and another moderator a private email instead. I will send you another one.
I think the question you needed to as is "Why is CUSTOMER INFORMATION REDACTED dragging Bladeforums into it." I was simply offering to help him in his efforts to get his money back.
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For what it's worth, I asked for a refund the night all this stuff came to a head. I got a reply from RYP that night telling me I would get it; but I hadn't heard anything else until today when they replied to my request for a specific date of the refund.
The reply said they would get back to me tomorrow after they check with the people responsible for that side of things. I'm willing to wait and see. Like Risen, I went through paypal and have the option of disputing the charges.
You have already gotten two offers to buy the knife outright and still you continue to rage.
Put down the bottle, shut off the computer and STFU! Your credibility is shot and nobody cares. . .
The reply said they would get back to me tomorrow after they check with the people responsible for that side of things. I'm willing to wait and see. Like Risen, I went through paypal and have the option of disputing the charges.
You have already gotten two offers to buy the knife outright and still you continue to rage.
Put down the bottle, shut off the computer and STFU! Your credibility is shot and nobody cares. . .
- Joined
- Oct 2, 1998
- Messages
- 15,240
I don't know who CUSTOMER INFORMATION REDACTED is, nor do I really care.
And yes, you do need to know how to use the software, because we have policies and procedures in place to deal with problems on this site. If you choose not to use them, that is on you. You are welcome to use the site to interact with your customers, however I cannot allow you to monopolize my time with minutia. As such, if you have concerns with something posted, hit the report button.
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"I do not have a dog in this fight.
I watched the mess unfold the othernight, both sides screwed up.
As a business owner there is only so much bullshit you can tolerate, I know first hand. The fact remains some customers need fired to conduct healhy business. This was not the place for it if no one wanted feelings hurt. RYP handled a fair amount of nonsense that was dished out by many and he finally pulled someones "punk card". The response was as I assumed it would be and the result of action levied by staff was appropriate. But RYP's actions were also admired in an odd way due to the fact he had a fair amount to lose, by finally saying "When". An I'm your huckleberry moment if you will.
RYP will conduct business fairly as it would appear by his damage control here.
Most would have not come back for more abuse, he did, to right things for those with concerns as being displayed.
I ordered a HEST fixed blade a few days before this happened fom a site supporter and vendor here on he forum. I was going to return it due to the nonsense that happened. I concluded I will keep it due to RYP's ability to come back on here and continually take all the bullshit, and reply with facts.
Not out to offend either side, just a view from the outside."
Thanks BigShovel for an accurate assessment. What I have been saying over and over is that
1)DPx Gear is in business for the long haul. Its about good customers enjoying good products. Nothing more. I will be dead and gone and DPx Gear will be making cools stuff because our customers design it, use and swear by it. If you swear at it you get your money back, your gear fixed or whatever it takes. Customer for life. I don't know of any other company that has people with our logo on their arms before they even have our product. That's commitment that I respect and return
2) Based on my brief experience here, this forum has become girl slap central. Not my opinion just the opinion of many blade enthusiasts who don't enjoy being pissed on by a small group of oldtimers. When you push back all you hear are shrieks and back channel emails to the mods to pull my hair. So like you say when I knock on your reality door and ask you to pull up a chair people suddenly realize this isn't 1996 and being a Grand Wizard doesn't mean you are invisible anymore.
3) There is some serious good corn stuck in the turds here. Some really cool people who love blades, love talking about mods, uses, comparisons and would love to just keep it about their passion. Overall this forum is the best forum on blades but damn do you need to put gloves on when you fish around the toilet bowl. Having strong opinions is great. Being insane and doing a Son of Sam on receptionists and nice people is part of the stuff I won't tolerate. Either should you.
3) I will take my lumps. People in New Jersey don't like me. I can make a map of where they live around a certain mod. People want to send an email at midnight on Friday and post that we are shitbags because there is no money in their account at 6am Monday. Some think we should exchanges knives for money in a back alley mexican standoff. I know I will never please those people and worse most people have never even seen the knife. That's cool. I reminded Kevin that supporting torturous interference on a forum is not cool and the surest way to chill a manufacturer's wallet. But we will return those knives and put them in the hands of wait listers. (NO the regular productions are not going out before the LE's BTW). For the public record I think its just plain dumb to keep just plain dumb and criminal comments on a public forum read by kids or even adults.
4) What you don't read about are the guys that love the HEST, the guy that lost his job but held on to his both his HESTs, the guy in Afghanistan who pimps his knife, the contractors who love it, the wives who waited patiently to surprise their husbands and of course the dozens of people who write me very nice emails review and notes to thank me for such a great knife.
BigShovel. Its not just about me, its about a small group of people who make up this company. We don't have a big factory making WalMart knives, we don't have ten year waiting lists and we are doing very well in a very short period of time because we actually listen to customers, we respect them and I think you can understand why we have no problems drawing a very clear line in the sand. In this risk adverse, PC world that is becoming a rarity. I can say our customers are of the same mind and we will always lose customers who don't share that crystal clear view of doing the right thing.
I would hope people can respect that, even if they don't agree with it.
Now let me get back to work.
Peace out
RYP
I watched the mess unfold the othernight, both sides screwed up.
As a business owner there is only so much bullshit you can tolerate, I know first hand. The fact remains some customers need fired to conduct healhy business. This was not the place for it if no one wanted feelings hurt. RYP handled a fair amount of nonsense that was dished out by many and he finally pulled someones "punk card". The response was as I assumed it would be and the result of action levied by staff was appropriate. But RYP's actions were also admired in an odd way due to the fact he had a fair amount to lose, by finally saying "When". An I'm your huckleberry moment if you will.
RYP will conduct business fairly as it would appear by his damage control here.
Most would have not come back for more abuse, he did, to right things for those with concerns as being displayed.
I ordered a HEST fixed blade a few days before this happened fom a site supporter and vendor here on he forum. I was going to return it due to the nonsense that happened. I concluded I will keep it due to RYP's ability to come back on here and continually take all the bullshit, and reply with facts.
Not out to offend either side, just a view from the outside."
Thanks BigShovel for an accurate assessment. What I have been saying over and over is that
1)DPx Gear is in business for the long haul. Its about good customers enjoying good products. Nothing more. I will be dead and gone and DPx Gear will be making cools stuff because our customers design it, use and swear by it. If you swear at it you get your money back, your gear fixed or whatever it takes. Customer for life. I don't know of any other company that has people with our logo on their arms before they even have our product. That's commitment that I respect and return
2) Based on my brief experience here, this forum has become girl slap central. Not my opinion just the opinion of many blade enthusiasts who don't enjoy being pissed on by a small group of oldtimers. When you push back all you hear are shrieks and back channel emails to the mods to pull my hair. So like you say when I knock on your reality door and ask you to pull up a chair people suddenly realize this isn't 1996 and being a Grand Wizard doesn't mean you are invisible anymore.
3) There is some serious good corn stuck in the turds here. Some really cool people who love blades, love talking about mods, uses, comparisons and would love to just keep it about their passion. Overall this forum is the best forum on blades but damn do you need to put gloves on when you fish around the toilet bowl. Having strong opinions is great. Being insane and doing a Son of Sam on receptionists and nice people is part of the stuff I won't tolerate. Either should you.
3) I will take my lumps. People in New Jersey don't like me. I can make a map of where they live around a certain mod. People want to send an email at midnight on Friday and post that we are shitbags because there is no money in their account at 6am Monday. Some think we should exchanges knives for money in a back alley mexican standoff. I know I will never please those people and worse most people have never even seen the knife. That's cool. I reminded Kevin that supporting torturous interference on a forum is not cool and the surest way to chill a manufacturer's wallet. But we will return those knives and put them in the hands of wait listers. (NO the regular productions are not going out before the LE's BTW). For the public record I think its just plain dumb to keep just plain dumb and criminal comments on a public forum read by kids or even adults.
4) What you don't read about are the guys that love the HEST, the guy that lost his job but held on to his both his HESTs, the guy in Afghanistan who pimps his knife, the contractors who love it, the wives who waited patiently to surprise their husbands and of course the dozens of people who write me very nice emails review and notes to thank me for such a great knife.
BigShovel. Its not just about me, its about a small group of people who make up this company. We don't have a big factory making WalMart knives, we don't have ten year waiting lists and we are doing very well in a very short period of time because we actually listen to customers, we respect them and I think you can understand why we have no problems drawing a very clear line in the sand. In this risk adverse, PC world that is becoming a rarity. I can say our customers are of the same mind and we will always lose customers who don't share that crystal clear view of doing the right thing.
I would hope people can respect that, even if they don't agree with it.
Now let me get back to work.
Peace out
RYP
The name of this forum is "The Good, The Bad, The Ugly" which is a forum for those to express their satisfaction or dissatisfaction with businesses that they purchase from. If a particular vendor wishes not to be on the bad or ugly side they need to handle themselves in a manner that fosters good public relations. When a business starts threatening to sue a customer (or anyone) over things posted on the internet, it is time to reflect on how the matter was handled and possibly time to consider the business venture as a loss.
Moderators don't edit posts for content because of bad press. It is called free speech. A journalist should know that you must take the bad with the good. Censoring bad press makes it look like the censor look like he has something to hide.USMCSNIPER34 said:
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- Oct 2, 1998
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- 15,240
Quoted for posterity. I don't think that I've made any public statements about this whole ball of wax, but it really amazes me what some people will let fly when they appear to be fired up about libel.
Best of luck to you. I really don't think these antics are the best course of action for your fledgling company.
snwbrdr202
Gold Member
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Wow, what a mess! There are more members reading this post than there are at a Busse Ganzaaa! I hope you gentlemen can find a mutual satisfactory resolution to this issue.
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