Somebody screwed up big time... 3/31/16 UPDATE

This could actually be fun, albeit expensive. Imagine if you had the option of paying your money and receiving one of several different CRKs in that price, but you wouldn't know which you were getting until you opened the box. Exciting...
 
The only real issue here is that the inlay version is more expensive than the straight CF version, IIRC.

Got the same knife you recieved, only I ordered it on purpose two weeks ago :) Absolutely love it so far!
 
Sorry to hear about the mixup, Mike, I'm sure it'll be resolved to your satisfaction.
..and just think, your first and you've already made CRK history. :cool:

DC...:D
 
Knave said:
This could actually be fun, albeit expensive. Imagine if you had the option of paying your money and receiving one of several different CRKs in that price, but you wouldn't know which you were getting until you opened the box. Exciting...
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That would be kinda cool

ribstabsheart said:
The only real issue here is that the inlay version is more expensive than the straight CF version, IIRC.

Got the same knife you recieved, only I ordered it on purpose two weeks ago :) Absolutely love it so far!
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It is a little more. $450 vs $395 for the KA knife, but that's not the only real issue... I WANT MY KNIFE.... :D
Glad to hear you got yours as ordered and like it. I actually really like this one a lot too.

Doug C said:
Sorry to hear about the mixup, Mike, I'm sure it'll be resolved to your satisfaction.
..and just think, your first and you've already made CRK history. :cool:

DC...:D
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Thanks Doug. I'm sure everything will be figured out by roughly 8 a.m :D
It was worth the stress and disappointment to make CRK history :cool: If there is going to be a screw up in shipping, or if one faulty knife slip through the QC cracks, I will get it.
That's just the way my luck usually rolls. If this is the worst thing that happens to me in the next 20 years, I can live with that...
 
Doug C said:
Mike,

Flip it. :D $

DC
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LOL :D

TripleF100 said:
So . . . what has happened???
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I just got off the phone with them. They do not have the small cf inlay knives in stock. The entire shipment of smalls was the KA exclusives...
So it's possible that the BHQ knives went to KnifeArt. They are trying to figure out for sure exactly what happened. They do have the large cf inlays in stock though.

SO.... If anyone else ordered a small cf inlay knife, you won't be getting the correct knife.
It's not their fault they got the wrong shipment, but perhaps they should start checking shipments to make sure the got the stuff they actually ordered.
This blows :grumpy:
 
338375 said:
LOL :D



I just got off the phone with them. They do not have the small cf inlay knives in stock. The entire shipment of smalls was the KA exclusives...
So it's possible that the BHQ knives went to KnifeArt. They are trying to figure out for sure exactly what happened. They do have the large cf inlays in stock though.

SO.... If anyone else ordered a small cf inlay knife, you won't be getting the correct knife.
It's not their fault they got the wrong shipment, but perhaps they should start checking shipments to make sure the got the stuff they actually ordered.
This blows :grumpy:
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Man that sucks! I'm sure they will take care of you though. Maybe they will upgrade you to a large free of charge for your troubles
 
338375 said:
LOL :D



I just got off the phone with them. They do not have the small cf inlay knives in stock. The entire shipment of smalls was the KA exclusives...
So it's possible that the BHQ knives went to KnifeArt. They are trying to figure out for sure exactly what happened. They do have the large cf inlays in stock though.

SO.... If anyone else ordered a small cf inlay knife, you won't be getting the correct knife.
It's not their fault they got the wrong shipment, but perhaps they should start checking shipments to make sure the got the stuff they actually ordered.
This blows :grumpy:
Click to expand...

Kinda funny as that is exactly what I predicted on the first page of the thread. Deductive logic for the win!

Lack of attention to detail in the labelling and shipping department for the loss!!

Let's see what happens. This is like a soap opera!

Sorry for your troubles. If it makes you feel better one of my 3 incoming is MIA! Better the wrong one than none at all.
 
338375 said:
I just got off the phone with them. They do not have the small cf inlay knives in stock. The entire shipment of smalls was the KA exclusives...
So it's possible that the BHQ knives went to KnifeArt. They are trying to figure out for sure exactly what happened. They do have the large cf inlays in stock though.

SO.... If anyone else ordered a small cf inlay knife, you won't be getting the correct knife.
It's not their fault they got the wrong shipment, but perhaps they should start checking shipments to make sure the got the stuff they actually ordered.
This blows :grumpy:
Click to expand...

So . . . what are you going to do? 1) Keep what you got? 2) Wait for a small CF inlay to be made, sent to Blade HQ and then on to you? 3) Take the large CF inlay? Or something else??
 
338375 said:
I just got off the phone with them. They do not have the small cf inlay knives in stock. The entire shipment of smalls was the KA exclusives...
So it's possible that the BHQ knives went to KnifeArt. They are trying to figure out for sure exactly what happened. They do have the large cf inlays in stock though.

SO.... If anyone else ordered a small cf inlay knife, you won't be getting the correct knife.
It's not their fault they got the wrong shipment, but perhaps they should start checking shipments to make sure the got the stuff they actually ordered.
This blows :grumpy:
Click to expand...

Mike I can hear how frustrated you are but I urge a little patience.

I have no doubt that even as I write this CRK are talking to KA and checking to see what was shipped and how this screw up happened. This is a big problem for all three companies which they have to resolve.

I am also sure that now that they know that you are blowing in the wind they will arrange to get you a small BHQ exclusive post haste.
 
bluemetalchurch said:
It does. I'm sorry buddy.
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Thanks Cody

Spartan00 said:
Man that sucks! I'm sure they will take care of you though. Maybe they will upgrade you to a large free of charge for your troubles
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Nope. I checked and the large is actually in stock, but I'm not sure I want the large

JustinFournier said:
Kinda funny as that is exactly what I predicted on the first page of the thread. Deductive logic for the win!

Lack of attention to detail in the labelling and shipping department for the loss!!

Let's see what happens. This is like a soap opera!

Sorry for your troubles. If it makes you feel better one of my 3 incoming is MIA! Better the wrong one than none at all.
Click to expand...

Yep, you were right. That really sucks that one of yours is MIA :eek:

TripleF100 said:
So . . . what are you going to do? 1) Keep what you got? 2) Wait for a small CF inlay to be made, sent to Blade HQ and then on to you? 3) Take the large CF inlay? Or something else??
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I'm not sure what I'm going to do just yet. I am returning the KA knife to BHQ today though, so it can get where it needs to be

Steven65 said:
Mike I can hear how frustrated you are but I urge a little patience.

I have no doubt that even as I write this CRK are talking to KA and checking to see what was shipped and how this screw up happened. This is a big problem for all three companies which they have to resolve.

I am also sure that now that they know that you are blowing in the wind they will arrange to get you a small BHQ exclusive post haste.
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I know you are right Steven. One mistake did create more work for the dealers and CRK, so it's not just me who is frustrated...
I mentioned in my email and on the phone that I would like to have one set aside when they do come in, but they didn't offer to do that.
I'm actually a little disappointed in how they responded to the ordeal, but it is just a knife and there are far more important things in life to
get stressed out about.
 
BHQ should step up and at least offered to get you that Small BHQ exclusive when it gets in stock. They should also send you a prepaid mailing label to return that KA exclusive.

However, the BHQ exclusives has a really long wait time. They usually go back in stock in 6 to 8 weeks (s35vn blade) per previous observation..
 
ice_man said:
BHQ should step up and at least offered to get you that Small BHQ exclusive when it gets in stock. They should also send you a prepaid mailing label to return that KA exclusive.

However, the BHQ exclusives has a really long wait time. They usually go back in stock in 6 to 8 weeks (s35vn blade) per previous observation..
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That was my feeling as well, but they didn't, and that really didn't help my outlook on this situation. They did send me a pre-paid postage label for the shipping back though.

They said it was CRK's fault which it may have been, but they aren't totally to blame. BHQ should have checked their shipment when it arrived.
If that was my business, we would be having a Shipping and Receiving department meeting today...
 
I agree. You should be first on the list when the new exclusives come in. That, or they should arrange for you to get one straight from CRK.
 
338375 said:
That was my feeling as well, but they didn't, and that really didn't help my outlook on this situation. They did send me a pre-paid postage label for the shipping back though.

They said it was CRK's fault which it may have been, but they aren't totally to blame. BHQ should have checked their shipment when it arrived.
If that was my business, we would be having a Shipping and Receiving department meeting today...
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Hi Mike,

My name is Jacob and I'm the product manager at Blade HQ. I believe we have been emailing but had not heard from you since my last email. We apologize for the mistake. The knives appear to be labeled the same as our CF inlaid exclusive, and we mistakenly received and sold the solid CF handled one. We will be sure to contact you as soon as we get more of the CF inlaid model. Please let me know if you have any other questions.

-Jacob
 
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