Bad Survive! Deserves A Permanent Post In The Hall Of Shame

Infi-del said:
That’s assuming that everyone that is a customer of SK! Is aware of this, let alone aware of Bladeforums, and this thread. You’d be surprised how many knife enthusiasts I’ve met in my day that have never even heard of Bladeforums. SK! Could do just fine ignoring this completely and pressing forward. Their demand always exceeds their supply.
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When the supply is zero then for sure.

But anyway are they doing fine? Nope, they're still posting videos about how the business will get turned around on the weekend.

Maybe there's a Greatest Show on Earth award they can qualify for.
 
Jsega51 said:
I don’t have a clear answer here, but taking new orders and getting further behind certainly isn’t the answer. Worry about rebuilding your reputation after you’ve settled and cleared up the issue (a mountain of knives from years ago that people are waiting on)
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They have no good reason to waste the effort if it isn’t hurting current demand which exceeds supply.
 
Infi-del said:
So what? Why bother if most of the same people are still gonna hate you and have it out for you? Again, their demand always exceeds their supply… honor isn’t gonna make them any extra money.
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That's not the positive talking point that you believe it to be. Their years-long delay in supplying product while continuing to take orders and money from new customers is hardly something to be proud of.

Lack of honor is costing them money, and is what will eventually be their undoing.
 
Infi-del said:
They have no good reason to waste the effort if it isn’t hurting current demand which exceeds supply.
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So you’re advocating for them to continue creating larger gaps in their backlogs? This is exacerbating the situation and making it more likely for people to complain and be upset with the company.
 
Infi-del said:
What I'm asking is what would it take? Where all was forgiven and everyone was happy and SK! is in everyone's good graces again.
I think the short answer is that there isn't anything they could do. There would always be a 4, 5, 6, 8 year thread going by most of the same people that just wanna be pissed and rant about something on the internet. As I said... recreational outrage.
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I don't think you'll ever make everyone happy. People are still mad at Ruger for the things that Bill Sr. said and he died two decades ago. The Ruger of today isn't the Ruger of old. So a lot of customers have forgiven them.

But you would think that at some point, Survive would want to clear their entire backlog. It's not like the knives from 2015 are claymores made of some mythical steel that is no longer made. Which is why it's so puzzling that they wouldn't simply ship out all older orders first. Then they would be at the point where current production knives wouldn't take 5 years to fulfill. But I don't know if they'll ever get to that point due to their poor management.
 
Danke42 said:
When the supply is zero then for sure.
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Right. Once they fill whatever orders they do… they have zero knives left and still people standing in line for more. Assuming your margins are good and you’re meeting or exceeding all your functional expenses… that’s a good position to be in. I mean if it’s a scam as many here claim they gotta be making money right? It’s a bad scam otherwise.
 
Infi-del said:
Right. Once they fill whatever orders they do… they have zero knives left and still people standing in line for more. Assuming your margins are good and you’re meeting or exceeding all your functional expenses… that’s a good position to be in. I mean if it’s a scam as many here claim they gotta be making money right? It’s a bad scam otherwise.
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It’s ok if they’re running a scam, as long as they’re making money?? WTF kinda drugs are you doing, pal?
 
Jsega51 said:
So you’re advocating for them to continue creating larger gaps in their backlogs? This is exacerbating the situation and making it more likely for people to complain and be upset with the company.
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I’m not advocating for anything. I’m just stating they have no good reason to try and make good with people that already hate them and won’t forgive them anyway if they did.
 
Infi-del said:
I’m not advocating for anything. I’m just stating they have no good reason to try and make good with people that already hate them and won’t forgive them anyway if they did.
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Shouldn't they be making good to all the people still in the years long queue? That should be their top priority, not taking new pre-orders. That’s how they dig out of the hole and continue on in their knife making business without screwing new people over.
 
benchwarmer380 said:
No game here. You clearly don't like the existence of this thread even though it serves a good purpose to consumers and I was just curious why.
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I’ve never said “I don’t like the existence of this thread”. I said I think it’s funny. You’re trying assign a motive. And I’m not playing your game.
 
Infi-del said:
So what? Why bother if most of the same people are still gonna hate you and have it out for you? Again, their demand always exceeds their supply… honor isn’t gonna make them any extra money.
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I don't conflate "haters" with past customers who have been robbed of the product they payed for. They are distinct groups in my eyes and it's clear in my post who I was referring to.

You and I don't know what consequences that resolving their dishonor would have; who would be satisfied or not, or, how renewed trust might light a fire in someones wallet.
 
Infi-del said:
I’ve never said “I don’t like the existence of this thread”. I said I think it’s funny. You’re trying assign a motive. And I’m not playing your game.
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Then I have no idea what you mean by funny.

Sorry for assuming. Mind clarifying what you meant then?
 
Jsega51 said:
Shouldn't they be making good to all the people still in the years long queue? That should be their top priority, not taking new pre-orders. That’s how they dig out of the hole and continue on in their knife making business without screwing new people over.
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That’s the difference between an “is” and an “ought”. Should they? Sure. It’s not nice to take people’s money and not deliver the product. But… they could always just decide not to since it isn’t going to repair the damage done to their current reputation… and just move forward and wait for everyone to forget about that dark chapter. And eventually most people will. There’d be more motivation to make amends if there was some salvation at the end of that tunnel. Why turn yourself in tonight if you’re going to be executed at dawn?
 
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