You can call me a shill for trying to be balanced on this issue and I will not take offense because: 1. You don't know me. 2. Even if you did, I am at the point in my life where I'm past worrying about what ankle biters think of me. So there's that.
I own four Survive knives that were produced in the past year. I purchased one from Survive and the rest were purchased from a click-and-mortar store. I did have an order for a GSO 5.1 in Magnacut but cancelled it and received a refund. From the advice of others who posted here, I went through my credit card company to get the refund.
I can say the quality of his work is outstanding, it just is. When I compare his work against some highly respected knife makers here on BF, or from other larger makers in my collection, I am very impressed. But none of that matters because of the extensive backlog he has allowed to build. And his lack of concern with getting his oldest orders completed is arrogance to the nth degree. He reminds me of these characters you see in movies who are gifted but lack any empathy for others. He justifies this because "they will see the value in the end." I've listened to him talk about the GSO 10 and 12 blades. The reason it is taking so long to get them done is because they are difficult to make and he doesn't want to spend the time to get them done. He has mentioned that he charged too little for them and continued work on them just means more money lost. That's his problem and he should not be making his customers wait because he doesn't want to eat the cost.
As far as the latest issue about the voids and inclusions in the knife, I think NSM could be making the steel in a way that introduces the problems. I've worked in other industries where everyone is pushed to get some product delivered. People will start taking shortcuts to get there, especially if there is a huge financial incentive. Maybe that has happened here. And the fact that other knifemakers haven't said anything doesn't disprove his arguments. These manufacturers who have to work with NSM because they are not big enough to work directly with CPM may be getting batches of steel that are kind of dodgy too. Because most of their steel comes from CPM/NSM, they can't afford to get on their bad side. But Guy could be lying about this too. His credibility is about as good as the sh!t in my septic tank right now.