tundratrader-where are my knives?

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kromanm said:
Zachary Brown= tundratrader
And from the very beginning, he does not want to show the postal receipt. (to send confirmation)
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kromanm said:
From the first day I asked you to show your receipt mail. But you did not show.
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kromanm said:
Having a copy of the receipt, I can go to the post office and begin an investigation.
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Zach,
I think sending him a copy(or picture) of the receipt is all he's wanting. You know your good in my book, but if I were he I would also want a copy of that receipt.



I no longer ship out of country because of the hastle, but when I did I would always send a picture of receipt when I got back from the PO.
 
This is exactly why I started my international shipping woes thread. I have no idea where the receipt is for this transaction. I hardly ever keep receipts. I keep the dc, insurance and signature confirmation slips until item is delivered. This was a customs form and first class shipping. I am not about to reimburse a transaction that is 5 months old. Since this PayPal has told me that any transaction over 350 needs signature confirmation or registered mail. I will not again lie on a customs form. It is ludicrous for both parties to value a high dollar item as a 40 dollar used camping tool. I also had a knife go to France. It was signed for and tracked through customs and stolen at some point. USPS would not honor insurance for that claim. I never heard back from the buyer anyways. I have sent hundreds of items. Most go without issue. Lately I have had several issues with click and ship packages. I will be going the extra mile to hand walk each package through the post office line. I will be taking pics of item and all USPS forms regardless of country. Knives to Australia never have issues. Russia is no mans land as far as I am concerned and I won't ship there again.
Zach
 
I know from first hand experience sending anything to Russia is like playing Russian roulette. I had a package sent from Israel to Russia only to arrive 3 years later with it's more expensive contents missing (lightweight tent, gore-tex jacket, Buck 110 knife).

My adivce to sellers is to always list what is exactly in the box ("outdoor tool" should suffice), state the items full value (the buyer is better off paying duty on it than not receiving it) and they have to pay extra for insurance and registered post. Otheriwse, no deal, imho.

I can understand why some sellers refuse to ship internationally, but insurance and registered post should remove the majority of potential problems. The other problem is with foreign customs, which in all reality is the responsibilty of the buyer to research importation laws before buying an edged tool overseas.
 
If you have any idea where your copy of the customs form is, that number plugged into the USPS tracking system will also confirm that the package was sent from your post office -- rarely will the USPS system show anything more, but it's at least something.
sometimes the postal worker can track down the customs form number if you can tell them the date the package was shipped, but I suspect 5 months would be pushing things for finding their copy of the document.
 
I have no idea where the receipt is for this transaction. I hardly ever keep receipts.
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Keep all receipts ( the minimum) until the Buyer recieves the knife and confirms acceptence.

Personally I keep all receipts in a specific folder for at least 6 months.


Don't ever ship anything without using the proper method and security.
 
International shipping is such a headache. Sorry Russia, but between the language barrier and customs I would never buy such an awesome knife from the US. I really do hope your knife turns up, but I would suspect it was nicked by customs or something.
 
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Not a surprise though, I too sent packages to russia and china in the past. My student buddy and his now girlfriend never got to see the package.
Glad it was insured though.

I am more surprised by the fact that someone with much experience as you would agree to do as you were told to by kromanm.
Now you got countless infuriated engRish mails.
Some russian post-office fellow will sure be happy with his newly aquired 40$ Hinderer XM 18 3.5 camping tool.
 
I normally do not post but read all the GBU threads whether positive or negative. I will have to say this....Tundratrader shipped in a way he knew he knew he should not have regardless of what the buyer requested.

It is very easy to post "CONUS ONLY" unless the international buyer is willing to have the knife shipped the proper and legal way with full value disclosed.

that aside...the guy is asking for a simple receipt of mailing, regardless of his knowledge of the English language which is good enough for all of us understand what transpired....which IMHO should have been sent to him right after you shipped the package!!

as one of the previous posters stated....keeping the mailing receipt until the buyer receives the package is a logical practice.

I am pretty sure tundratrader has jumped on other sellers here on the forum for unethical business practices..ironically I am reading practices that are not only not unwise but have improper custom values???

J
 
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It is amazing with all the resources on this forum how the same mistakes are made over & over.

It's pretty simple...
*USPS Express Mail International, Registered Mail, or the equivalent should be used for these higher dollar type items.
*Don't agree to lie about the declared value of a package.
*Insure it to full value.
*If you can't track it and insure it, don't ship it and refund the Buyer's payment. PayPal doesn't care, and will rule against you in a dispute filed on time every time if you can't provide the evidence that it can be tracked all the way to its destination, and over a certain dollar amount that also means having it be signature required. (BTW, that is $250 and up...not $350 and up. https://cms.paypal.com/us/cgi-bin/?cmd=_render-content&content_ID=security/seller_protection_faq ---> See Proof Of Delivery)
*Save all documentation until the deal is completed and both parties are satisfied...keep handy those receipts, your copy of the Customs form, Sig or delivery confirmation slip and insurance slip. Staple it all together to keep it simple... And having images of the item(s) being packaged up also couldn't hurt.

On the flip side...
*Don't use the PayPal gift option for purchases.
*Don't ask to have the item(s) sent declared for less than actual value.
*Ask for shipping confirmation and tracking number.
*Save all correspondence until the deal is completed and both parties are satisfied.

Both parties erred here...Buyer asked to have the item sent declared way under actual value and without insurance, and the Seller agreed... But Manix J is right... Regardless, proof of the item being sent should have been provided to the Buyer when the item was mailed.

It's a damn shame that a perfectly good Hinderer folder is out there somewhere and not where it should be... :(
 
Tundratrader was fully aware of what the buyer asked. Nevertheless he accepted to sell under those terms. Kromanm asked for a copy of the receipt before the knife was shipped, which Tundratrader unfortunately did not provide.

Bottomline: Tundratrader could have avoided all this headache by sending him a copy of the receipt. Kromanm could have avoided all of this by asking for insured shipping.

Ive bought/sold knives to and from all over the world, incl. expensive knives shipped to/from the US and all the way to Hong Kong. I always send registrered and i never ever had a problem.
 
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I sent Zach $800 on 2/17/12 for a DLC XM24, he didn't reply back to me with a tracking number, then on 2/23 he sent me a tracking number that is one you do online. But I've check it and it was never scanned so may not have ever been dropped off. I have emailed him a few times and he said he is looking into it. I requested that Zach return the funds but I got nothing so I filed for a refund yesterday through paypal.
 
Regardless of the guy in Russia, I now know that Tundratrader is willing to lie, cheat, falsify documents, and apparently can't produce any proof that he ever shipped it. He won't get any of my business. Thanks Tundratrader, for confirming that you're dishonest. Good looking out.
 
onlooker96 said:
I sent Zach $800 on 2/17/12 for a DLC XM24, he didn't reply back to me with a tracking number, then on 2/23 he sent me a tracking number that is one you do online. But I've check it and it was never scanned so may not have ever been dropped off. I have emailed him a few times and he said he is looking into it. I requested that Zach return the funds but I got nothing so I filed for a refund yesterday through paypal.
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Ouch ! Some explaining to do ?
 
Thats a BS excuse about not having the recepit, who on the hell does such a stupid thing? Ive never met an American seller who was completely comfty with shipping to Russia (a $600 knife taboot) to the point they just toss their receipts in the trash(I have shipped to Russia numerous times with no problems, always takes forever though), with that said, why would one risk not being able to prove a package was shipped, come on Zach!. Also Zach, you mention throwing the main receipt away and keeping the slips when shipped in the USA, well you should start keeping all of them because if ever an issue arises, if you dont have ALL the papers USPS hands you then you are SOL at claim time.
 
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Well I didn't know that (keeping the register slip). When I come back from the P.O. I sit the delivery confirmation and insurance paper (it has all the information of residence, money paid for services, totaled on it), under my monitor. I throw the slip for $10, 12, 13 bucks in the trash basket by my desk.

I track it all the way to delivery and call or PM the buyer and make sure he likes the knife and arrange for feedback.

Fortunately I've never been through what Zach & the OP are describing. I ship CONUS only.
 
onlooker96 said:
I sent Zach $800 on 2/17/12 for a DLC XM24, he didn't reply back to me with a tracking number, then on 2/23 he sent me a tracking number that is one you do online. But I've check it and it was never scanned so may not have ever been dropped off. I have emailed him a few times and he said he is looking into it. I requested that Zach return the funds but I got nothing so I filed for a refund yesterday through paypal.
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hmmmm.the plot thickens
 
A few small pieces of paper. Send a knife to Russia, send a knife to Kansas, keep every piece of post office paper together and keep them forever. Not even a shoebox full.
 
onlooker96 said:
I sent Zach $800 on 2/17/12 for a DLC XM24, he didn't reply back to me with a tracking number, then on 2/23 he sent me a tracking number that is one you do online. But I've check it and it was never scanned so may not have ever been dropped off. I have emailed him a few times and he said he is looking into it. I requested that Zach return the funds but I got nothing so I filed for a refund yesterday through paypal.
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Maybe you can get Zach to re-send it. I've been off and put a 3 instead of an 8 for instance, and then you can't track it. Maybe he sent a number with an error in it? Just trying to give Zach the benefit of the doubt since this is so unbelievable!!
 
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