Verpus77 or Bryan Busto 310A Dalene Way, Honolulu HI

Yes i contacted my local postal inspector about the issue and was told they dident have it and there was not much they could do since it was not insured
 
You need to know how the mail stream works to understand the Inspector's response.

You mail an item at one post office. it goes to a processing center where all the mail there is sorted to domestic and foreign destination areas, like all mail for one state. When it gets to the state, it is sorted by sectional centers within the state. When it gets to a sectional center it is sorted to the town. Then it gets to your post office.

Where it would fall out is most likely in one of those processing points along the way, being dumped out of sacks, run through automated or manual sorting, and so on. Picked up off the floor, it would go to the "dead letter office" for that facility and wait for someone to spot a likely empty box or envelope.

But the empty envelope lies flat and gets sent on through further processing. Generally, whoever is handling the piece gets about one second to read the zipcode and sort it.
 
That guy seems to move a lot of fixed blades, I wonder if he ships them all with the same crappy packaging...
 
Weight would be hard to tell. I'm sure that envelope is flat rate.

I believe that the Shipper's receipt should have the weight of the package on it. All of mine do, even when shipped in a flat-rate package.

? Have you contacted the Shipping Post Office and the Receiving Post Office and asked it they found a knife?

If it fell out during processing it might be there? If you describe it they might realize it's yours?


Just a thought. There's a chance the knife dropped out and they don't know who owns it.

Which makes a strong case for sticking a second shipping label on the wrapped up item inside the box in case it and its box (or envelope) become separated... Even if it gets delivered or returned COD, at least it doesn't wind up lost for good...
 
Which makes a strong case for sticking a second shipping label on the wrapped up item inside the box in case it and its box (or envelope) become separated... Even if it comes back COD, at least it comes back...


That's a very good point. I always put the name and address inside the box as well, even if the outer label is damaged, they will have the destination address.
 
I believe that the Shipper's receipt should have the weight of the package on it. All of mine do, even when shipped in a flat-rate package.



Which makes a strong case for sticking a second shipping label on the wrapped up item inside the box in case it and its box (or envelope) become separated... Even if it gets delivered or returned COD, at least it doesn't wind up lost for good...

When I ship a knife, I put a separate shipping address with both recipient and sender addresses with a phone number. I actually wrap and tape it on to the item, so if it falls out of the package, it can either make it back to me or the buyer.

Then, loose in the package, another address label.

I tape the hell out of the boxes, and stuff them tight with filler so there is no rattle.

I won't ship without insurance on anything I am not willing to replace out right.

I just shipped a GW to a great guy in Australia. He specifically told me no insurance, but I just could not do it. I paid the extra for insurance, and just planned on eating the extra, just so I would not have to worry about replacing the knife.

When he got the package, he paypal'ed me the extra shipping when he received it. I really was not trying to force that on him . I was just too nervous to do it otherwise.

Hope it gets fixed.


I do feel that a seller can specifically post no insurance is included. Then if you want to opt for it you can, or take the risk.


You just can't remain silent on that and assume the buyer does not want it just because they did not tell you.

You just can't assume that because you did not post insurance included.......that the buyer will catch that.
 
Verpus77 (Verpus? Two of em came up in the advanced search) needs to make this right and refund 100% of what you paid. A deal isn't finished until the buyer is happy.

I just looked at 5 pages of his most recent posts, and almost all of them are in The Exchange, buying or selling. Verpus knows the drill here and needs to man up now. Ivan, I hope this works out right for you.
 
What's your reputation worth to you, Verpus77?

More specifically, what's $220 worth to you? Because if you don't man up and refund ivan51 the full amount and promise to start packing knives properly, you're not going to find anybody here willing to do business with you. Yeah, you're going to be out $220, and that sucks bigtime. Myself, if I'm selling a knife it's because I'm hard up and need cash to pay bills or get evicted or get services cut off. If I had to refund a buyer his money, I'd be screwed. So I make sure that I pack things well. It's insurance every bit as much for me as it is for the buyer that everything arrives safe and sound.

If you buy a coffee mug online and when you receive it it's in pieces because it wasn't properly padded, wouldn't you expect a refund/replacement? Or a bigscreen TV from Best Buy?

Selling something to somebody and flaking out on packaging to me is like telling someone you have an STD after you have unprotected sex. Thanks for the money...here's a package that might not have the knife you paid for / thanks for the sex...btw, you might want to get yourself tested in a month.
 
Looks like Verpus77 was here at 4:14 this morning. I wonder why he didn't stop by here and clear this matter up?
 
Just to add my 2 cents, when you ship with USPS Priority there is no weight on the label,as they advert. "if it fits it ships" and no weighing is required.

Sorry the knife was lost, the shipper clearly is at fault. I will ship a relatively inexpensive knife 1st Class in a padded env. I also wrap the knife in bubble wrap and tape that to the inside of the env. so it will not move around.
 
What's your reputation worth to you, Verpus77?

More specifically, what's $220 worth to you? Because if you don't man up and refund ivan51 the full amount and promise to start packing knives properly, you're not going to find anybody here willing to do business with you. Yeah, you're going to be out $220, and that sucks bigtime. Myself, if I'm selling a knife it's because I'm hard up and need cash to pay bills or get evicted or get services cut off. If I had to refund a buyer his money, I'd be screwed. So I make sure that I pack things well. It's insurance every bit as much for me as it is for the buyer that everything arrives safe and sound.

If you buy a coffee mug online and when you receive it it's in pieces because it wasn't properly padded, wouldn't you expect a refund/replacement? Or a bigscreen TV from Best Buy?

Selling something to somebody and flaking out on packaging to me is like telling someone you have an STD after you have unprotected sex. Thanks for the money...here's a package that might not have the knife you paid for / thanks for the sex...btw, you might want to get yourself tested in a month.

:thumbup: Agreed.
 
I received this package in the mail recently. The first picture is exactly how I found it in my mailbox. I took this to the PO as I had some questions and needed to see about a claim. The manager of the PO told me, among other things, that if a postal employee had been injured by this knife they would take both criminal and civil action against the shipper. By the way, the claim was denied due to improper packaging.

Just passing this along for those that ship fixed blade knives. Bubble wrap and newspaper are not much defense against a sharp naked blade.

DSCN1352.jpg

DSCN1359.jpg
 
Hopefully this will be resolved satisfactorily. My understanding has always been that the deal is not complete until the knife is in the buyer's hands and the buyer is satisfied. Having said that, this thread has been a good reminder to me to continue doing what I have always done: 1. Make sure the knife is securely packaged in a sturdy shipping box. 2. Be willing to pay a couple of extra dollars - saving a couple of dollars on mailing costs doesn't do any good if the knife doesn't get there. 4. Always insure the knife. It's a small price to pay for peace of mind. 5. Always get delivery confirmation. 6. Always check with the buyer as soon as the tracking information shows it has been delivered to make sure he/she is satisfied.

Although sometimes I get a bit cranky about spending extra time, money, and effort to make sure the deal goes smoothly, it sure is nice to have someone tell me how much they appreciated it. If something like this happened on one of my knife deals, the buyer would get his money back. Would I be happy at being out both the money and the knife? Absolutely not, but being able to say that I took care of my end of the bargain is worth more to me than the money.
 
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