Zero Tolerance Liner Lock Closures?

[craytab]

Zt has absolutely sent them back not fixed, but they have absolutely sent them back fixed. If you want your issue fixed, keep sending it in until it is and make a stink about it if they don't fix the problem. That is what I would do. But for the millionth time, not one of my ZTs have this issue.

 

[Mo2]

There are two people within the last month that have had there lock failures fixed.

Please see if they will fix yours now.

 

[KooKooforKukripuffs]

If you read the thread... well sorry read and comprehend the thread.
Youd see I never sent any in because I haven't had issues with my 10 plus ZTs.

There are posts of guys with them sending them in and getting fixed.
Simple if you have issues...send it in. If it doesn't get fixed hold them accountable until it gets fixed.

I'm not saying people haven't had issues... but also when I posted there wasn't a single post I saw where someone sent it in and ZT blatantly said no we aren't fixing it.
Show me that.

How many times is it acceptable for someone to have to pay shipping back for a defective product only to have it returned and not be fixed? Oh, that's right just send it back again.

 

[craytab]

They won’t come on bladeforums it seems.

And they have their reasons. Justified to an extent imo. If people really are having repeated problems they should reach out on other venues which ZT does participate, if there are any.

 

[Lapedog]

Zt has absolutely sent them back not fixed, but they have absolutely sent them back fixed. If you want your issue fixed, keep sending it in until it is and make a stink about it if they don't fix the problem. That is what I would do. But for the millionth time, not one of my ZTs have this issue.

Yes unfortunately that seems to be the only solution right now. I understand people are upset though that they have to pay for multiple shippings and not have the knife in their posession for extended periods of time.

So far I have owned 6 ZTs and only the 0620cf had the issue. I was able to fix it myself by bending the lockbar in slightly luckily.

 

[Kbrasmodeler]

I’m not telling him to reread the thread. I’m telling him to read it once before stating that there is no issue.

I totally get that, but while it may be entertaining for a while to watch someone try to knock down a brick wall with their forehead, eventually it gets old, especially when you know the wall isn't coming down, and he's only getting a headache.

On topic, I still don't see the value of spine-whack/spine-tap "tests". That said, if I had a problem with a ZT, I'd send it back, and demand it be fixed, until it was.

 

[Lapedog]

I totally get that, but while it may be entertaining for a while to watch someone try to knock down a brick wall with their forehead, eventually it gets old, especially when you know the wall isn't coming down, and he's only getting a headache.

On topic, I still don't see the value of spine-whack/spine-tap "tests". That said, if I had a problem with a ZT, I'd send it back, and demand it be fixed, until it was.

Spine whack tests I agree as they can themselves damage the lock. Spine tap tests I disagree. Imho if a lock can’t take a light tap then why have a lock at all.

Blades that you can push with your hand and the lock fails is a whole other story.

 

[bambam99]

How many times is it acceptable for someone to have to pay shipping back for a defective product only to have it returned and not be fixed? Oh, that's right just send it back again.

Have ZT cover the cost if the issue wasnt fixed.

I'm not saying it's right but if you want it fixed thats the only way.

 

[danbot]

I'm confused as to why this should even be an issue. ZT uses lockbar inserts on their frame locks. It should be as easy as measuring the existing one and replacing it with a slightly longer one (or shorter one if the lock up is too early) and perhaps a little fine tuning.
If they aren't doing that for their repair requests, then what is the point of lockbar inserts?
Sounds like they need to get their s*** together before their CS reputation goes down the drain.

 

[Lapedog]

I'm confused as to why this should even be an issue. ZT uses lockbar inserts on their frame locks. It should be as easy as measuring the existing one and replacing it with a slightly longer one (or shorter one if the lock up is too early) and perhaps a little fine tuning.
If they aren't doing that for their repair requests, then what is the point of lockbar inserts?
Sounds like they need to get their s*** together before their CS reputation goes down the drain.

I believe the lockbar inserts come in one standard size that they do not modify. So putting a new one on an already defective lock will not fix it. Atleast that’s what I’ve been lead to believe.

Replacing a lockbar insert on a working but worn out lock will fix the lock but apparently it won’t fix a defective lock.

They should be recutting the lock geometry though and replacing the knife if they cannot get it right. Selling a customer a 300$ defective knife is ludacris imho.

 

[danbot]

I believe the lockbar inserts come in one standard size that they do not modify. So putting a new one on an already defective lock will not fix it. Atleast that’s what I’ve been lead to believe.

Replacing a lockbar insert on a working but worn out lock will fix the lock but apparently it won’t fix a defective lock.

They should be recutting the lock geometry though and replacing the knife if they cannot get it right. Selling a customer a 300$ defective knife is ludacris imho.

Wow! Have they never heard of a micrometer and a surface grinder?
Seems to me that the tolerances on a sprung piece of titanium would vary too much for a one size fits all type of application. They should be individually fit until it is correct before they go out the door. I would expect as much for a $300+ flipper!

 

[shinyedges]

I believe the lockbar inserts come in one standard size that they do not modify. So putting a new one on an already defective lock will not fix it. Atleast that’s what I’ve been lead to believe.

Replacing a lockbar insert on a working but worn out lock will fix the lock but apparently it won’t fix a defective lock.

They should be recutting the lock geometry though and replacing the knife if they cannot get it right. Selling a customer a 300$ defective knife is ludacris imho.

Defective at what? They sell the knife to cut, which it does. Emerson does the exact same thing of marketing the #1 hard use knife and the damn thing fails exactly the same test as ZT. Except it can't be gripped for support.

I've had MANY Zt's and have tested them for lock slip, I can force almost all of them to fail an unsupported "whack". While applying pressure on the lockbar I have NEVER had one fail a whack.

Does that count as defective? I don't think so. The lock keeps the knife open during cutting? Check ✓.

While gripped (which is part of the design of a framelock) does the lock keep the knife open? Check ✓.

Did they sell you the knife to bluntly hit tables and other objects with the spine? Nope.

 

[bambam99]

Several posts of:
"Re-read the thread..."
"No, you re-read the thread..."
"How dare you tell me to re-read the thread! Now, go re-read the thread..."
Kinda lose the topic.

Agreed it does. And I was keeping on topic until I'm be attacked about not reading.
Apologies for derailing.

You clearly haven’t read the thread or you would have seen where people comment that they are upset ZT is not addressing the issue.

ZT does not have representation on bladeforums so I don’t expect they will comment on this thread at all. But this issue is not only being brought up on bladeforums, it is being brought up on instagram and youtube etc. People are upset ZT hasn’t commented anywhere and seems to be ignoring the problem. Of course you would know that if you read the thread.

Why are you trying to convince me you read the thread when it is so obvious you didn’t? Why are you trying to defend ZTs repair practices when you’ve never had them repair a knife for you?

Do you know what reading comprehension is? Part of it involves reading.

Yes I've read it as stated many times, and I asked you about comprehension way to recycle what 9 said and try to turn it around

I understand ZT hasn't addressed the issue.. that has nothing to do with what I've said.
Its pretty simple if you have an issue with a failure, send it in and get it fixed.
You would see posts of people doing exactly that above

I'm not defending anything or trying to.
Again it's so simple I'll explain it to you, if you have an issue send it in and get it fixed

Several posts of:
"Re-read the thread..."
"No, you re-read the thread..."
"How dare you tell me to re-read the thread! Now, go re-read the thread..."
Kinda lose the topic.

Agreed it does. And I was keeping on topic until I'm be attacked about not reading.
Apologies for derailing.

 

[shinyedges]

The main issue as I see it is, if more security in a knife is required use a fixed blade.

Every lock has limitation and + or -'s that go with it.

If the one you currently have doesn't satisfy your desires then sell it and buy one that does.

Most times I carry a fixed blade because of exactly this.




When I choose to carry a folder, I keep its limitations in mind.

 

[bambam99]

Which one is that in your pocket

 

[not2sharp]

I'm confused as to why this should even be an issue. ZT uses lockbar inserts on their frame locks. It should be as easy as measuring the existing one and replacing it with a slightly longer one (or shorter one if the lock up is too early) and perhaps a little fine tuning.
....

I agree. Or perhaps offering a titanium insert as an upgrade to make the lock up a bit stickier.

This whole thread has been loud on noise and short on details. For instance, are these knives failing out of the box or have they been abused or heavily worn? There is mention that someone may have been injured by some of these knives, but no indication on what they were doing that caused the failure and injury. If we look, we can easily find negative feedback on just about every product. I am not questioning whether there have been problems, but I am curious whether any of these problems are significant or just a rare aberration.

n2s

 

[shinyedges]

Which one is that in your pocket

This is a fixed blade, a spartan phrike. I posted it to show how I chose to deal with folder issues; carry a fixed blade.

I still carry folders including Zt's, when I do, as I said before, I keep its limitations in mind.

 

[craytab]

Yes unfortunately that seems to be the only solution right now. I understand people are upset though that they have to pay for multiple shippings and not have the knife in their posession for extended periods of time.

So far I have owned 6 ZTs and only the 0620cf had the issue. I was able to fix it myself by bending the lockbar in slightly luckily.

After the first time, I'd expect them to pay shipping. If they refused I'd make stink.

I'm no spine whack fan. I think it is a bit of a ridiculous test. That said, Even Sal says a knife should pass a light tap. No way I can disagree with that man!

I'd be curious to hear ZT's opinion on this. Too bad they aren't here anymore.

 

[bambam99]

This is a fixed blade, a spartan phrike. I posted it to show how I chose to deal with folder issues; carry a fixed blade.

I still carry folders including Zt's, when I do, as I said before, I keep its limitations in mind.

View attachment 991566

Yes I meant which fixed blade thanks!
Like the slim look of it! I'll have to check it out

I agree, I constantly carry ZTs and one is a duty carry. Zero lock failures or concerns, but I know the limitations of a folder and when to use my fixed blades for a task.
Unfortunately can't pocket carry fixed blades here in Canada

 

[danbot]

.
Unfortunately can't pocket carry fixed blades here in Canada

You can if they're not concealed or intended to be used as a weapon.