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a bit of a strider upset... :(
- Thread starter Midget
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- Jan 18, 2004
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- 510
Just 2 things to add:
1 - Strider has a long history of always making things right.
2 - If I got that knife from a dealer the first call I'd make was to that dealer for lying to me about the condition.
The poster had many choices to make before he posted this thread. Why he choose this one is beyond me.
1 - Strider has a long history of always making things right.
2 - If I got that knife from a dealer the first call I'd make was to that dealer for lying to me about the condition.
The poster had many choices to make before he posted this thread. Why he choose this one is beyond me.
- Joined
- Sep 27, 2004
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- 3,041
Im glad this has been settled one way or another.
If i cant trust a dealer to respond to some pretty light criticism of a knife that was purchased, I can spend my money elsewhere, and thats everyones choise that they can make.
I am a bit amused by the willingness of everyone to accept the "yeah that MUST have been a factory second"....especially when there are other people in the same thread saying "the few that i got that were bad, they replaced"...I guess my question is, why is everyone so mad at "bandwagon bashing" but so willing to jump on the "they COULDNT have let that out of the shop" bandwagon. Seems two equally jaded sides. We may never know, since strider doesnt mark their factory seconds any different than their regular knives.
Fact of the matter is that anyone is perfectly able and just in posting any gripe they have about a knife right on this forum. That is what it is for. If he wanted to run it by the forum before making the call, he can do what he wants.
What if this was a passaround? Would everyone freak out if this knife ended up in a passaround and everyone tore it a new one?
Im not so sure I follow the "its a knife, not a piece of art" argument, either. If people want to pay 350$+ for a rought ground, shapr piece of steel, thats their choice. I personally expect great fit and finish off a 100$ skinner or a 1000$ skinner. Otherwise, car manufacturers would be selling primed, dented cars at their dealerships and when you complain would say "hey, it has four wheels and rolls, dont be a loser"
Obviously there are people on both sides of the fence. I dont think there was one single thing wrong with the initial post. it was polite, directed at the forums FOR ADVICE on if he should even contact strider. He has no obligation to contact the maker whatsoever.
We see what is in front of us. If this knife was at a show, in "new" but "crappy fit and finish" condition, would anyone here's initial reaction be "oh well that must be a factory second"....i mean, its not like striders have a reputation of being cosmetically unblemished.....if strider lets folders out with only about 10% lockup coverage (any search will find them), is it so hard to imagine someone said "yeah...let it go"?
I think threads like this are a good thing for two reasons:
1. it shows what one person's problem can open up
2. it truely and clearly sets aside those makers who stand behind their product and do so in a kind and professional manner and those who have a niche in the market, but a rock in the skull.
If i cant trust a dealer to respond to some pretty light criticism of a knife that was purchased, I can spend my money elsewhere, and thats everyones choise that they can make.
I am a bit amused by the willingness of everyone to accept the "yeah that MUST have been a factory second"....especially when there are other people in the same thread saying "the few that i got that were bad, they replaced"...I guess my question is, why is everyone so mad at "bandwagon bashing" but so willing to jump on the "they COULDNT have let that out of the shop" bandwagon. Seems two equally jaded sides. We may never know, since strider doesnt mark their factory seconds any different than their regular knives.
Fact of the matter is that anyone is perfectly able and just in posting any gripe they have about a knife right on this forum. That is what it is for. If he wanted to run it by the forum before making the call, he can do what he wants.
What if this was a passaround? Would everyone freak out if this knife ended up in a passaround and everyone tore it a new one?
Im not so sure I follow the "its a knife, not a piece of art" argument, either. If people want to pay 350$+ for a rought ground, shapr piece of steel, thats their choice. I personally expect great fit and finish off a 100$ skinner or a 1000$ skinner. Otherwise, car manufacturers would be selling primed, dented cars at their dealerships and when you complain would say "hey, it has four wheels and rolls, dont be a loser"
Obviously there are people on both sides of the fence. I dont think there was one single thing wrong with the initial post. it was polite, directed at the forums FOR ADVICE on if he should even contact strider. He has no obligation to contact the maker whatsoever.
We see what is in front of us. If this knife was at a show, in "new" but "crappy fit and finish" condition, would anyone here's initial reaction be "oh well that must be a factory second"....i mean, its not like striders have a reputation of being cosmetically unblemished.....if strider lets folders out with only about 10% lockup coverage (any search will find them), is it so hard to imagine someone said "yeah...let it go"?
I think threads like this are a good thing for two reasons:
1. it shows what one person's problem can open up
2. it truely and clearly sets aside those makers who stand behind their product and do so in a kind and professional manner and those who have a niche in the market, but a rock in the skull.
I didn't think you should have to deal with Strider Knives AT ALL!!! Why should you have to go to the manufacture of the knife when this was newly purchased from a dealer??? I think Steel Addiction Knives needs to arrange for a UPS pick up on their dime and refund your money or replace the knife. They are a member here, has anyone directed them to this thread? I would like to hear their story on this one.
Why should you have to pay shipping to Strider Knives and wait for the repair process?? This is a newly purchased knife, that falls on the dealer IMO. If Steel Addiction Knives doesn't want to do anything about it I would file a credit card charge back and file a complaint with the BBB. Let us know how they treat you and I know if they don't do you right I wouldn't be the only one to delete them from my favorites.
I am glad to see Mick calmed down alittle bit on his last response, it sucks to see someones emotions effect their business prospects
Why should you have to pay shipping to Strider Knives and wait for the repair process?? This is a newly purchased knife, that falls on the dealer IMO. If Steel Addiction Knives doesn't want to do anything about it I would file a credit card charge back and file a complaint with the BBB. Let us know how they treat you and I know if they don't do you right I wouldn't be the only one to delete them from my favorites.
I am glad to see Mick calmed down alittle bit on his last response, it sucks to see someones emotions effect their business prospects
phalanx50 said:
Yawn, more excuses for shoddy workmanship. How you can't see these mistakes is beyond me. His mall ninja remora fan club are like the characters in 'The Emperors New Clothes'
Bit of flat stock, quick easy grind, slap some ninja paint on it and wrap it up in string. $300.00 + Well, if there are enough idiots out there to fork over the money then way to go Mick.
Things are worth what the market will bear, however if Strider would put the effort he uses in defending and insulting people into QC, we wouldnt see these posts. If he is too busy on Dork Ops in SE Azia
then hire a retired engineer, this way at least they could see the misses and throw them in the garbage where they belong.
Midget said:
Pretty strong statement, one which I, as one of the largest authorized Strider dealers, would have to disagree with. I handle a whole lot of these knives and I very rarely see any product which is not up to their--and my--exacting standards. It's important to note that I didn't say they were perfect. I, too, have seen knives that have the "fumbled stamp" and occasionally there are other small problems that need to be addressed but, as the devil's trail boss Ren pointed out the Strider guys are top knotch and will make the effort to go the extra mile to insure that you're happy with their product.
Bill Jury
- Joined
- Oct 5, 2004
- Messages
- 90
wow, i want to jump in on this.
true - mick is not sal. if you don't like someone's attitudes, then don't buy their products. there are several well known companies ran by people who are the sole reason i do not buy their stuff. mick and sal i like, though they are very different.
true - strider knives are not that pretty. but, i have one, one on the way, and i know that they are tools that i can trust.
true - the fellow that originally posted this was not bashing strider, but he was also not going about this problem the right way.
true - there is a very legitimate offer to buy this knife. to some, the history of this piece is worth the price.
false - it is a good idea to jump in on a bash fest about anything. this is the kind of stuff your grandmother should have taught you.
have a nice evening fellas, i know that i will.
k
true - mick is not sal. if you don't like someone's attitudes, then don't buy their products. there are several well known companies ran by people who are the sole reason i do not buy their stuff. mick and sal i like, though they are very different.
true - strider knives are not that pretty. but, i have one, one on the way, and i know that they are tools that i can trust.
true - the fellow that originally posted this was not bashing strider, but he was also not going about this problem the right way.
true - there is a very legitimate offer to buy this knife. to some, the history of this piece is worth the price.
false - it is a good idea to jump in on a bash fest about anything. this is the kind of stuff your grandmother should have taught you.
have a nice evening fellas, i know that i will.
k
Temper said:Yawn, more excuses for shoddy workmanship. How you can't see these mistakes is beyond me. His mall ninja remora fan club are like the characters in 'The Emperors New Clothes'
Bit of flat stock, quick easy grind, slap some ninja paint on it and wrap it up in string. $300.00 + Well, if there are enough idiots out there to fork over the money then way to go Mick.
Things are worth what the market will bear, however if Strider would put the effort he uses in defending and insulting people into QC, we wouldnt see these posts. If he is too busy on Dork Ops in SE Azia
Apparently you missed the post re: the likelyhood that the knife in question is a "bro" knife...
There have been lots of opinions here, but the one that I agree with is that a call to Strider would have ended in your satisfaction. Period.
I have first hand experience with customer service with most of the major makers and while Spyderco is consistently amazing and Benchmade is great, the Striderguys were off the chart in an incredible way.
I have first hand experience with customer service with most of the major makers and while Spyderco is consistently amazing and Benchmade is great, the Striderguys were off the chart in an incredible way.
- Joined
- May 18, 2005
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- 23,033
Hmmm. . . funny how a bunch of anonymous hounds suddenly showed up to start barking at the mailman.
What do buffoons (Not you, "The Buffoon"
) think they are accomplishing by slithering over from other forums and stirring this pot? Who cares if someone posted pics of a knife and asked what he should do about it? What, should he have posted over at the "other" forums where he would get shouted at or banned? Get real. This is a forum where people discuss knives without the Knife Gestapo telling people what they need to think. I never have said a bad thing about Strider Knives, and I am not about to start. But if someone on "your" forum said something negative about a knife I liked, I certainly wouldnt feel the need to register and try to shout down differing opinions. :barf:
- Joined
- Jul 3, 2001
- Messages
- 279
Gentlemen,
I would like to clear up a few things. Sorry to get in on the end of the thread. The knife looked to be in new condition, I missed the double stamp;my fault. I sold the knife with the best intentions however my policy is IF YOU'RE NOT HAPPY WITH THE STEEL I SELL YOU, PLEASE CALL ME OR EMAIL ME AND I WILL REFUND YOU, NO QUESTIONS ASKED. At this point I have not heard from the unhappy customer by phone or email. Dude, give me a call I will hook you up. All you have to do is CALL (909) 731 3903. When I bought the knife (not from Strider), I wasn't sure what bro knife meant but now I do. I would have kept it for THE COLLECTION if I had known. Alot of guys in the industry sell knives that they are not authorized for; I will not name names, that is not right but I can assure you that I am in good company. My sincere apologies to my dissatisfied customer. Please contact me at your earliest convenience. On a brighter note, maybe someday I will get my Strider dealership!
I would like to clear up a few things. Sorry to get in on the end of the thread. The knife looked to be in new condition, I missed the double stamp;my fault. I sold the knife with the best intentions however my policy is IF YOU'RE NOT HAPPY WITH THE STEEL I SELL YOU, PLEASE CALL ME OR EMAIL ME AND I WILL REFUND YOU, NO QUESTIONS ASKED. At this point I have not heard from the unhappy customer by phone or email. Dude, give me a call I will hook you up. All you have to do is CALL (909) 731 3903. When I bought the knife (not from Strider), I wasn't sure what bro knife meant but now I do. I would have kept it for THE COLLECTION if I had known. Alot of guys in the industry sell knives that they are not authorized for; I will not name names, that is not right but I can assure you that I am in good company. My sincere apologies to my dissatisfied customer. Please contact me at your earliest convenience. On a brighter note, maybe someday I will get my Strider dealership!
- Joined
- Jan 30, 2005
- Messages
- 48
Dave Stark said:Gentlemen,
I would like to clear up a few things. Sorry to get in on the end of the thread. The knife looked to be in new condition, I missed the double stamp;my fault. I sold the knife with the best intentions however my policy is IF YOU'RE NOT HAPPY WITH THE STEEL I SELL YOU, PLEASE CALL ME OR EMAIL ME AND I WILL REFUND YOU, NO QUESTIONS ASKED. At this point I have not heard from the unhappy customer by phone or email. Dude, give me a call I will hook you up. All you have to do is CALL (909) 731 3903. When I bought the knife (not from Strider), I wasn't sure what bro knife meant but now I do. I would have kept it for THE COLLECTION if I had known. Alot of guys in the industry sell knives that they are not authorized for; I will not name names, that is not right but I can assure you that I am in good company. My sincere apologies to my dissatisfied customer. Please contact me at your earliest convenience. On a brighter note, maybe someday I will get my Strider dealership!
Now THAT'S what I'm talkin about.
E
- Joined
- Sep 27, 2005
- Messages
- 340
If the questions would've been asked of the people that had the ability to actually solve this situation prior to posting here, this whole thing could've been resolved effortlessly. When the two "accused" parties didn't even know of this problem till this thread surfaced (a lot like human waste floating in a pool) all it did was provide "ammo" for several groups of people to vent and rant.
Rat Finkenstein said:
Hmmm. . . funny how a bunch of anonymous hounds suddenly showed up to start barking at the mailman.
What do buffoons (Not you, "The Buffoon"
I never have said a bad thing about Strider Knives, and I am not about to start. But if someone on "your" forum said something negative about a knife I liked, I certainly wouldnt feel the need to register and try to shout down differing opinions. :barf:
WTF, the situation is over. Why the need to keep it going. No need to talk smack about other places, thats not what we do. Were not over there talkin bad about here, just making sure the truth gets out. Thats what were about Heart, Integrity, Honor.
Matt
My name is my User name. Nate Cain. Nothing "annonymous" about that Mr. Rat Finkenstein. :rollseyes:RatFinkinstein said:
Wow. Thanks for the "Welcome". I feel a great since of sadness because someone I have never met, has proffered an opinion based on narrow minded thinking.
This "buffoon" simply wanted to state that the proper chain of command was not followed by the customer. Both the dealer of the knife, and the maker have offered to replace/refund it. I hope that was accomplished.
Props to Dave Stark for saying what he did.
Now I will slither back to my hole, and await jaded critisism of my poor spelling and improper use of punctuation.
I know this post isnt relevant, since I am not directly involved in this. However, personal attacks will be met with a response. And since I am one of the "buffoons" "slithering over from other forums" I felt this need to be addressed.
I hope this will be my last post on this, so I can check out some pics in the gallery.
n8
***edit to add***
I was typing when SNiPERS response was posted. And I echo what he has said above.
***edit again***
I was edditing when Jake typed his responses below. And I echo that as well. And I have as many edits now, as I do posts.
n8910111213141516171819
n8
Temper said:Yawn, more excuses for shoddy workmanship. How you can't see these mistakes is beyond me. His mall ninja remora fan club are like the characters in 'The Emperors New Clothes'
mall ninja? 1 you don't know me from anyone in the world. 2 i am a police officer full time and do it because i love it 3 i never pretend to be something i'm not and 4 kiss my ass (this is an insult not a sexual advance in case you had trouble figuring it out)
Bit of flat stock, quick easy grind, slap some ninja paint on it and wrap it up in string. $300.00 + Well, if there are enough idiots out there to fork over the money then way to go Mick.
bit of flat stock?' easy grind? paint? string? hell if thats all it takes to make a strider knife then hey i'll buy it. and you know all it takes to make a nice 1911 is some steel and plastic and a little wood. hey the mona list is just paint and a little canvas. i guess you expect me to appologise the simplicity makes for reliability in tools and weapons. mick makes em simple and they work. and hey the bar stock is the same stuff most everyone else is using, many many makers have done the string handle(jimmy lile's rambo knives had them) and i've always known that it wasnt' paint on strider knives but black oxzide where they remove part of it by bead blasting it which leaves a very hard very tough striped pattern which does what it is supposed to. fork over $300 why not his stuff is WAYYYYYYY better than yours. Idiots? maybe i am an idiot but how about the door gunner i know that carries striders? how about the secret service agant i know? how about steve tarani? are there idiots who have striders? yeah but like you the have no ****ing clue.
Things are worth what the market will bear, however if Strider would put the effort he uses in defending and insulting people into QC, we wouldnt see these posts. If he is too busy on Dork Ops in SE Azia
oh so it would only take the 2 minutes it took him to write it to handle these so called serious problems? is that because they aren't that serious or that he is a ****ing superman? you know what ****stick and yes i am calling you a ****stick, how about you get up off your superhuman ass start yourself acompany and then develop a reputation for making some of the best tools out there get yourself some govt contract be selected to make some specail teams knives(by the special teams themselves) and then sir we'll see what you are made of. till then try criticising people about subject which you are qualified to ....
and on the last note, i didn't slither anywhere i walk in on my own two feet and sometimes i kick the door in. I'm here because when someone calls your friend a nasty name and then everyone piles on a MAN stands up for his friend. so what are you gonna do? cry , say because i don't normally post over here that i am not qualified to post on a subject? to be honest other than looking after my friends this place doesn't interest me. I'd rather be in the company of good men. there are some here but alot of them SLITHERED over here with me and a few of them sit here and remain silent. And I'll tell you what you want to bring up this conversation with me find me at a knife show and i'll buy you a beer and we'll talk. I'll be the one with the nametag that says phalanx50 on it.
till then
jake
FWP FOREVER
Mick, Now that the fan club has proven its loyalty and people have spewed on and on how its not the knifemakers fault and it was a second given to a friend that later sold it, and blah blah blah, may I make a suggestion? If you do have any qaulity control and you do inspect every knife including the locks on folders and you do reject a knife and you dont want to cut it in half why dont you get a tang stamp that says " NOT FOR SALE " and then give it away to whoever you please. Thanx for pissing in my wheaties this morning and P.S. If your sack is big enough it might make a nice cover for the shifter on my M37.
MAYB1109 said:
Whether it was meant to go to the public or not, it did. Someone at Strider should be more concerened about that poor of an example of their work floating around.
I could agree with someone saying "I dont know how it left the shop that way, get it back to me asap" But this crap about it being a gift or whatever not meant to fall into the wrong hands is plain stupid. It's still got the Strider name on it. It never should have left the shop.
I'm appauled at the immature and antagonistic attitude of Mick. Every forum I have ever read postings from someone at Strider, there has always been controversy, bad words and drama. I can say this because I dont live near them so I dont have to worry about being beat up. If your going to spend good money on a knife, dont buy an overrated slab of steel built by punks, buy something with some real vaue, made by a professional.
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