a bit of a strider upset... :(

[Mike G]

Ok, I just called Strider Knives (760) 471-8275 and talked to whoever answered the phone. He said that Mick isn't in today and that they don't know if this is actually him posting. The guy was kinda gruff, which I guess is understandable since I was calling and asking about an internet forum, but he said he would check the thread out and let us know if the guy registered as Mick Strider really is him, of just some random douche.

It is indeed Mick Strider.

 

[JWBirch]

Roger that, K.

For all those still here:
Words are a small part of communication. Inflection, facial expression, tone, forcefullness... The parts that make communication whole are absent in black and white.
Losing track of this simple fact can be the difference between constructiveness and a flame-off.
Please keep this in mind when posting on e-forums.
I'm by no means excluding myself...
jb

 

[Claehill]

I've sat here and read the whole thing. I can see everyones point one way or the other. I'm sorry Ryan8 that I haven't posted much. I guess that is something that bothers you. I didn't realise that was required when I signed up here. To be honest statements like yours are proberbly one of the reasons why us "low posters" don't post so much. Some people don't talk much, others "do". Does it matter how many posts, how many knives, how many years? I've got the knives and the years, I'm working on the posts.
I'm not a Member of any Strider forum. To be honest I have many more Busses than Striders. The whole thing is very play school. No one here so far as far as I can tell has had a bad experience with Strider. Most people myself included have had great after sales experience it seems.
In my case my apartment flooded while I was off for a month. A drawer filled with water and in it sat a few knives. All were covered in rust when I returned. After calling the different makers to see if they could refinish them. The only one that could be bothered was Strider and instead of a large bill, which I was expecting, I got it back within 10 Days for free.
So I guess that is maybe why people are so loyal and willing to defend them, as they have experienced their "guarantee". I'm sure there are plenty of other makers out there that stand by their product, Busse being amoung them. But there are many others that aren't worth even mentioning who couldn't care less.
So for the guy that ended up with the duff SLCC, lucky for him it was a Strider.
One more post for me, I'm catching up.

 

[dekdek]

24 and still been here 5 years before you pretty sad (so the only thing youll be destroying is your under wear), so ill be the bigger man and drop it here where this deserves to be.

Thanks and please continue to do what you do best,

Matt

Lets see here, You didnt even bother to go back and read so you can get the straight story. The basis of my bitch was that I was shown 2 knives that were to be offered for sale by a guy that sales knives to active duty soldiers. Both knives flunked a visual inspection and I advised the guy to send them back to be replaced but I doubt if he will bother because it all happened in Bangkok over the weekend and there is considerable expense in sending a knife from Thailand to the States including the possability of loss or theft. Most likely the saler will be able to sale the knife as is to some guy on leave or on a training mission here who wont notice there is a problem until they have a failure because kids like you tell them how great these knives are. My whole bitch here is if the 2 knives I saw had been chopped up they would not be for sale now and there would be no problem. Incresing production of duplicate knives still demands qaulity control. Instead of addressing the issue and giving the basic awnser of " I dont know what happened but I will find out" I get a youre nobody suck my sack loser. So just keep on talking.

 

[SNiPER]

Dont forget the slander.

Thanks,
Matt

 

[Spyke]

Most likely the saler will be able to sale the knife as is to some guy

I think you need to just take a step back and calm down, from this sentence it seems you are getting very frustrated.

 

[Temper]

and on the last note, i didn't slither anywhere i walk in on my own two feet and sometimes i kick the door in. I'm here because when someone calls your friend a nasty name and then everyone piles on a MAN stands up for his friend. so what are you gonna do? cry , say because i don't normally post over here that i am not qualified to post on a subject? to be honest other than looking after my friends this place doesn't interest me. I'd rather be in the company of good men. there are some here but alot of them SLITHERED over here with me and a few of them sit here and remain silent. And I'll tell you what you want to bring up this conversation with me find me at a knife show and i'll buy you a beer and we'll talk. I'll be the one with the nametag that says phalanx50 on it.


till then



jake


FWP FOREVER

Phew, I need shades after reading that, feel better?

I'll be at Shot in 06, buy me that beer and we'll talk knives 'n stuff. I'll be the one with the Temper name tag

 

[Kohai999]

Phew, I need shades after reading that, feel better?

I'll be at Shot in 06, buy me that beer and we'll talk knives 'n stuff. I'll be the one with the Temper name tag

I'll be at SHOT, sneaking up behind your self, after I ascertain that it is truly you, and you have to give me a piggyback ride before dislocating my shoulder.

My nametag will say Heywood Jablome.

Best Regards,

STeven Garsson

 

[Temper]

C'mon steve you know the deal, beer first, then the piggyback ride.

 

[allenC]

I cannot believe that some of you guys are actually defending Strider!

First let's think about the notion that the knife was originally a "bro" knife:

What idiot gives his brothers-in-arms a less than optimal piece of equipment?
I would be ashamed at handing out, especially as a gift to a fellow Soldier or Marine, a knife in the condition of the one Midget posted.

In essence, Strider is saying, "here, to show my support for you putting yourself in harm's way, I'll give you one of my fu@k-up knives that I can't sell on the open market because of the crappy workmanship".

And let us not forget, we don't know for certain that this is a "bro" knife or just one that slipped through QA.

What really ticks me off is this:
Mick Strider is a self proclaimed "been there, done that" military guy, right?
From everything that I've heard, he has seen some real-deal life-and-death situations, right?
So, you mean to tell me that he can't control himself, verbally, on a public forum where you have to actually take the time to type out your responses?

I don't buy it!

I think he just likes to come off as some "Rogue Warrior" wannabe and belittle folks from the safety of a keyboard.

I cannot see any reason to ever recommend Strider knives to any friend of mine.


Allen.

 

[Thomas Linton]

Long thread.

Everyone makes an impression.

 

[Kohai999]

I cannot believe that some of you guys are actually defending Strider!

First let's think about the notion that the knife was originally a "bro" knife:

What idiot gives his brothers-in-arms a less than optimal piece of equipment?
I would be ashamed at handing out, especially as a gift to a fellow Soldier or Marine, a knife in the condition of the one Midget posted.

Mick Strider is a self proclaimed "been there, done that" military guy, right?
From everything that I've heard, he has seen some real-deal life-and-death situations, right?
So, you mean to tell me that he can't control himself, verbally, on a public forum where you have to actually take the time to type out your responses?

I don't buy it!

I think he just likes to come off as some "Rogue Warrior" wannabe and belittle folks from the safety of a keyboard.

I cannot see any reason to ever recommend Strider knives to any friend of mine.

Allen.

Personally, I was not defending Strider, I called Midget an idiot for the way he approached the situation.

The knife seems to have no problems re: function, just finishing issues. When I worked at GT Knives, we gave knives that did not meet aesthetic standards to LEO's and active duty military all the time. Maybe we should have marked them as seconds, but we did not. I don't think you really know what you are talking about in this particular case.

I have a short fuse on the internet AND in person, and I have seen my fair amount of the sh*t in Service. I went to XOI 18 times, and CO's Mast once, and maybe I deserved it. It cost me my GCM, but I still left with an Honorable, RE-R1, as a matter of fact.

Don't make the mistake, AllenC, of assuming that those of us on the 'net are hiding behind the keyboards. I am a very visable person, and I go to a lot of knife shows, and I have YET to find someone that takes issue with me, face to face. Oh, yeah, I'm 5'6", 160 lbs, almost 40 and balding, so it is not like I am physically intimidating, size wise, either. I talk a bunch of smack in person, too.

I have no problem with you not recommending Strider knives to anyone. I don't, I berate my coworkers (2) who have a Strider obsession. What can I say, they just like ugly knives?

BUT, they must work for someone, yunno?

Best Regards,

STeven Garsson

 

[Squid]

First let's think about the notion that the knife was originally a "bro" knife:

What idiot gives his brothers-in-arms a less than optimal piece of equipment?
I would be ashamed at handing out, especially as a gift to a fellow Soldier or Marine, a knife in the condition of the one Midget posted.

Allen.

Because it is cosmetically flawed, it's less-than-optimal? No one said they weren't 100% functional. They're given FREE to Mil and LE. They are intended to be used by those that don't care what they look like, and are just appreciative for getting a knife for free. And don't think for a second that Mick couldn't sell one of those so-called fu@cked-up knives on the open market. It would probably sell faster and at a higher price that one of his standard pieces!

I was waiting for someone to once again stir up $hit regarding Mick and his military background. I'm surprised it took this long... :barf:

 

[nyeti]

Ahhh, the internet. Its where everyone can be a hero and not deal with a problem like normal folks. You don't like the knife....call the dealer. Dave Stark is an absolute prince to deal with.

Here is the straight scoop. I own two knives out of the "Oooops drawer" at Strider. Mick handed me both knives because "I could never sell these things these days". In the old days (I go back to the very first days of Strider, when they were very ugly and not finely finished) he could have. I have seen both Mick and Duane give many of these things to Military and LEO's as a thank you, or because of some special relationship. Being these are men, the gift doesn't come with a big fat waiver about future sales, just a bro hug, and you're on your way. I can GUARANTEE looking at the knife originally posted, that it was never sold......yet Mick has offered to fix it, thus losing money twice. Wow, what a horrible rotten guy. He gives the knife to a person going into harms way, and then offers to fix it for the guy who doesn't even know how to hold it (you don't put your finger in the hole ). Yep, Mick is evil. I have seen tons of "Strider modifieds" as of late, mostly being fixed at the Strider shop. Should those abortions be reflective of Strider quality as well?

I have a 10+ year history of buying and carrying Striders. Their QC and general product has done nothing but improve over the years. I have yet to have a folder fold up on my fingers, even when doing stuff that would have broken other makers folders, and were things in which a folder should never be used for. I have carried an SLCC into some pretty rotten places in Central America, and was damn thankful for having the tool. As a true mall ninja and wannabe, I have also carried a Strider DB (that is ugly) everyday I have put on a uniform for the last ten years as a full time cop in SoCal.

The simple solution is for the buyer to return the thing to Dave Stark, and he can sell it to one of the folks who will appreciate having a knife with some history instead of the name double stamped on the side. Hell, send it to me and I'll send a "flawless SLCC" in return along with directions on how to use it.

 

[JWBirch]

I ..."edited for time and location", I knew a Marine who had been given a MT by Mick. He was quite proud of it.

Again, I'll let this post stand only until it reaches it's target audience.
JB ...edited for posterity as stated.

and to add, Marines don't care about asthetics that don't affect function.
And with a free $325 knife, why would they?

 

[3Guardsmen]

I cannot believe that some of you guys are actually defending Strider!

His words were indefensible, but his products have merrit, and for the most part, deserve defending.

First let's think about the notion that the knife was originally a "bro" knife:

What idiot gives his brothers-in-arms a less than optimal piece of equipment?
I would be ashamed at handing out, especially as a gift to a fellow Soldier or Marine, a knife in the condition of the one Midget posted.

The knife that Midget posted pictures of has some serious "fit & finish" flaws, but nothing about that knife would void its usefulness when "lives are on the line"! Please, explain to me what there is about Midget's knife that leads you to believe that it would not serve its intended function for someone "in harm's way"? Was it the heat-discoloration? How about the tooling marks on the spine? I know, maybe you mean the mis-stamped name?

To post what you just did only proves that you don't know what makes a knife a functional tool! By implying that Mick Strider is an "idiot" for possibly having given that knife to a Soldier or an LEO, is not a smart stance to take. Think before you flame!

In essence, Strider is saying, "here, to show my support for you putting yourself in harm's way, I'll give you one of my fu@k-up knives that I can't sell on the open market because of the crappy workmanship".

Maybe Strider's intention, realizing that knifenuts/collectors aren't interested in a knife with some serious "fit & finish" flaws, is to GIVE a still perfectly funtional knife to someone who will use it for its intended purpose. I think the notion of a "bro-knife" is admirable.

And let us not forget, we don't know for certain that this is a "bro" knife or just one that slipped through QA.

And "let us not forget", we don't know for certain that its not a "bro-knife".

What really ticks me off is this:
Mick Strider is a self proclaimed "been there, done that" military guy, right?
From everything that I've heard, he has seen some real-deal life-and-death situations, right?
So, you mean to tell me that he can't control himself, verbally, on a public forum where you have to actually take the time to type out your responses?


I don't buy it!

There is no excuse for anyone, you included (by implying that he's an idiot), to treat others in that fashion.

I think he just likes to come off as some "Rogue Warrior" wannabe and belittle folks from the safety of a keyboard.

I don't see the connection to Dick Marcinko?

3Guardsmen

 

[allenC]

Wait just a minute...

None of us here on the forums knows for sure if the knife in question has only cosmetic flaws or has functional flaws...and neither does Mick Strider.

You simple cannot tell from a few picture on the internet.

But instead of a simple "Send it to us and we'll check it out and contact you", Mick replies, on a public forum, in a very condescending and insulting manner.

And then, instead of defending his product in a reasonable and mature manner, Strider resorts to base crude language and more insults toward those who question his service.

If you feel if that is acceptable behavior when dealing with a customer (even if the customer happens to be wrong), then we have very different opinions of what "customer service" means.

IMHO, "customer service" is a lot more than just replacing a broken or faulty product.
I, for one, expect to be treated with diginity and respect as a valued customer.

Ask yourself this:
If you owned a company, and one of your employees responded on this forum, representing your company, in the manner that Mick Strider did, would you be pleased with what he said?

Allen.

 

[phalanx50]

no but if someone tried to call me a bitch in public i might flip him the finger.


was he wrong for telling the guy off? in an absolute sense yes in the real world sometimes a guy stands up for what he believes in and lets his mouth run off.


you don't like strider knives then GOOD more for me. But then again don't go yelling at the top of your lungs talking about how mick and duane and josh and the gang don't put their best foot forward.

You want to talk about their knives build some that WORK BETTER. now build several thousand of them a week.

i'm next in line for the BRO knife.


jake

 

[Artfully Martial]

Bought a 15 dollar CRKT STIFF KISS today. Absolutely flawless. Like all my other CRKTs. Wish I could get that sort of QC for only 23 times the price.

Mick's attitude solved the case for me. I was appauled by these defects, but I was waiting for some sort of vastly gracious effort on the part of Strider to make it well. And it'd have to be vastly, as this stuff is absolutely intolerable on a 20 dollar Byrd.

But it wasn't. I'm upset about it. I deleted what I wrote first because it wasn't nice.

I'm not going to do business with Strider for a good long time. Hopefully they'll turn it around though, and I'll give them a second chance.

On the subject, does anyone know what level of involvement Strider has with the Buck/Strider knives? I'd still like to buy one of those, but I'd really like to know Strider wouldn't benefit from this.

 

[3Guardsmen]

Wait just a minute...

None of us here on the forums knows for sure if the knife in question has only cosmetic flaws or has functional flaws...and neither does Mick Strider.

You simple cannot tell from a few picture on the internet.

No, I don't know for sure, but the owner, Midget, does, and he described the flaws as purely cosmetic in nature. I believe he even used the word "nit picking" to describe some of his "fit & finish" complaints. I'll tell you this. I'll take his word (the owner's) over yours (somebody who seemingly has an agenda) any day.

You really should throttle down until you have some basis for your implications. If you do not, you will certainly be looked upon as someone with an agenda.

But instead of a simple "Send it to us and we'll check it out and contact you", Mick replies, on a public forum, in a very condescending and insulting manner.

And your demeanor is to be commended? This isn't even your knife we're talking about.

And then, instead of defending his product in a reasonable and mature manner, Strider resorts to base crude language and more insults toward those who question his service.

If you feel if that is acceptable behavior when dealing with a customer (even if the customer happens to be wrong), then we have very different opinions of what "customer service" means.

I don't think you really read my post, Allen! Where did I condone this sort of behavior. I'd like you to point it out to me. As a matter of fact, quote it.

IMHO, "customer service" is a lot more than just replacing a broken or faulty product.
I, for one, expect to be treated with diginity and respect as a valued customer.

Ask yourself this:
If you owned a company, and one of your employees responded on this forum, representing your company, in the manner that Mick Strider did, would you be pleased with what he said?

Allen.

I already told you that I vehemently object to his conduct. I will tell you this, your accusations and inferences weren't much better.

3Guardsmen