my expierence.............
mr. mike,
i appreciate the job you did on my lil nessy & on the re-handle of the mikro2. i was excited when i got them back. but one thing has been bothering me. i was'nt going to say anything & ive sent payment for the services (which you should have received by now w/ my black bravo1 sheath for an exchange)...
but according to this thread the refinish on the lil nessy should have been warrantied
http://www.knifeforums.com/forums/s...
i was charged a very very reasonable fee ($12) for this service.
i understand that you have knives coming & going outta the shop that you never see. i also understand that some fall the cracks. i just wanted to bring this to your attention because while i have'nt lost any sleep over it...it still bothers me to a slight degree & let you know the community you have here is great!
regards,
phillip chappell
MikeStewart
Warranty jobs are indeed free.
Sounds like Donna Screwed up Sorry.
I'll point it out to her in the morning.
E36 05-28-08 09:02 PM - Post#290737
maestro,
do you happen to know if you have received my payment & exchanged the black bravo1 sheath for a brown/tan one?
thanks,
phillip chappell
MikeStewart
05-28-08 09:46 PM - Post#290761
The Invoice is canceled.
I'll check and see what she did on the sheath.
Mike.........
E36
05-28-08 09:55 PM - Post#290770
mike,
i have no problem paying for the re-handle & i expect to. im not asking for a free ride so-to-speak.
BRKCA MIKE1508
MikeStewart
05-29-08 08:36 AM - Post#290879
No Problem.
It's on me--I have to find out whey You didn't already get one.
Mike...............
BRKCA MIKE #01
NJKCA #041
E36
Journeyman KnifeNut!
Posts 217
05-29-08 09:53 PM - Post#291106
hey it's me again.
i just checked my bank account online & my check was deposited into what looked like "bay bank" in "gladstone mi" on the 27th. please let me know what is going on.
thanks,
phillip
BRKCA MIKE1508
MikeStewart
Master Member KnifeNut!
05-29-08 10:02 PM - Post#291110
You will see it in a couple of days.
I don't know anything about the check.
Women take all the money.
I'm lucky they let me work there.
the knife Should should have gone out weeks ago.
Mike
BRKCA MIKE #01
NJKCA #041
E36
Journeyman KnifeNut!
Posts 217
E36 05-29-08 10:19 PM - Post#291119
i think there is some confusion here.
i have my knives back.
i received the lil' nessy & mikro already w/ an invoice for the rehandle & warranty work.
i talked to reid about a sheath exchange & he told me to contact you.
i remitted payment for the invoice i was sent(with the 2 knives i sent in) & also enclosed a black bravo1 sheath you said i could exchange for a tan one.
my only question was about being charged for warranty work....& on 5/28 you told me via PT that the invoice was canceled...only to find out my check had been deposited on 5/27....
i really am not trying to be a pain in the ass. i just want everything to be cleared up and addressed.
thanks for your time,
phillip
BRKCA MIKE1508
MikeStewart
Master Member KnifeNut!
Posts 33758
MikeStewart 05-29-08 11:05 PM - Post#291137
I guess I'm still Confused.
this sounds like a total Goatrope to me.
If you sent a check--Donna would automatically Deposit it.
I didn't understand that you had already sent a check.
I will have to try to sort it out.
You are due a Bravo sheath and the money back--Right?
BRKCA MIKE #01
NJKCA #041
*
E36
Journeyman KnifeNut!
Posts 217
E36 05-29-08 11:10 PM - Post#291140
* MikeStewart Said:
I guess I'm still Confused.
this sounds like a total Goatrope to me.
If you sent a check--Donna would automatically Deposit it.
I didn't understand that you had already sent a check.
I will have to try to sort it out.
You are due a Bravo sheath and the money back--Right?
lol
i am due a brown bravo1 sheath ...i'll be happy to pay for the non- warranty work performed
BRKCA MIKE1508
*
MikeStewart
Master Member KnifeNut!
Posts 33758
MikeStewart 05-30-08 08:19 AM - Post#291205
We will get this Sorted out Today.
Mike............
BRKCA MIKE #01
NJKCA #041
E36
Journeyman KnifeNut!
Posts 217
E36 06-06-08 10:50 PM - Post#294073
hey mike,
its been about a week since i heard from you. did you get it all sorted out & what was the final outcome?
cause i stil got charged for "warranty" work & have'nt heard back.
phillip
* MikeStewart Said:
We will get this Sorted out Today.
Mike............
BRKCA MIKE1508
MikeStewart
Master Member KnifeNut!
Posts 33758
MikeStewart 06-06-08 10:53 PM - Post#294077
Sorry.
It got away from me.
I'll have to get back on it Monday.
BRKCA MIKE #01
NJKCA #041
E36
Journeyman KnifeNut!
Posts 217
E36 06-06-08 11:19 PM - Post#294083
mike,
while im new & maybe small potatoes
im disappointed. i have been a active poster for awhile.. & have accumalated 14 barkies in that time period....15 if you count the one i got today....ive also purchased strops & compound & multiple sheaths from...
ksf,dlt,& mcknight...
i would appreciate it if you would look into the situation & quit giving me what i feel is "the run around"
regards,
phillip
* MikeStewart Said:
Sorry.
It got away from me.
I'll have to get back on it Monday.
BRKCA MIKE1508
MikeStewart
Master Member KnifeNut!
Posts 33758
MikeStewart 06-07-08 08:47 AM - Post#294178
Philip,
After I posted that last nght I remembered that Donna has already sent the Sheath.
I talked to her Monday and she showed me the Sheath already in the shipping Bag for the post office.
Sorry you were Disappointed but I did not let it slip By.
The Passing of My Dad and settling his affairs has had me very distracted in the last two weeks.
BRKCA MIKE #01
NJKCA #041
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