The BladeForums.com 2024 Traditional Knife is ready to order! See this thread for details:
https://www.bladeforums.com/threads/bladeforums-2024-traditional-knife.2003187/
Price is $300 $250 ea (shipped within CONUS). If you live outside the US, I will contact you after your order for extra shipping charges.
Order here: https://www.bladeforums.com/help/2024-traditional/ - Order as many as you like, we have plenty.
Unacceptable quality and service (especially from a custom maker). I like how he waits til a blackmail email gets posted to take action and try to save face. You sir are a fraud.
I like how he waits til a blackmail email gets posted to take action and try to save face.
Let me first start off by apologizing to everyone, I really mean it, I am so sorry. The actions I took and members of my company took were not appropriate and for that I am very sorry. I am sending Vininull, today, $600 and a brand new knife which I have personally checked and double checked. I know that we have handled this poorly and we have taken the necessary actions to insure this doesn't happen again.
Thank you all for the very valuable feedback, I really appreciate many of you contacting me personally about this situation and giving me your opinion on the matter. I know this doesn't make everything that has happened go away nor do I expect it to but I do hope that all of you, at the very least, give me the opportunity to improve not only my quality control but my customer service skills.
Thank you.
OK guys,
I received a mail from D.Ralph with apologies and a promise to send a new knife (+ money? as I understood from his post here).
So I am sending him my shipping address and will show you all the unboxing video and thoughts on a new knife when it arrives.
Alex
My experience has been a mixed bag but obviously I found enough good to come back.
Some questions and an observation:
--I am under the impression that "custom" refers to a knife solely made by the knifemaker. There was a thread here a while back discussing the difference between "custom" and other terms.
In this case, the knife has been consistently referred to as "custom". Yet Mr. Ralph wrote he was sending a "brand new knife which I have personally checked and double checked." That implies to me he is sending a knife worked on by someone else.
Thus, it is not clear to me if these are custom knives or something else. Am I missing something? If so, I apologize in advance for my denseness. If not, is there an issue with labeling and with pricing?
Finally, I want to state how proud I am of this community. An outraged citizenry rose up and righted a wrong through public pressure. What a model of good citizenship!
--I am under the impression that "custom" refers to a knife solely made by the knifemaker. There was a thread here a while back discussing the difference between "custom" and other terms.
In this case, the knife has been consistently referred to as "custom". Yet Mr. Ralph wrote he was sending a "brand new knife which I have personally checked and double checked." That implies to me he is sending a knife worked on by someone else.
Thus, it is not clear to me if these are custom knives or something else. Am I missing something? If so, I apologize in advance for my denseness. If not, is there an issue with labeling and with pricing?