3 days is more than enough to answer a simple email. If we are talking excellent customer service, it can also include money transfer and shipping in 3 days easily. Aren't you reading D.Ralphs posts attentively? Here is what he said at his last post: "I am sending Vininull, today, $600 and a brand new knife which I have personally checked and double checked." TODAY was 3 days ago... 4 already... I just want to see these people again doing what they are promised and on time that they are promised. And for that you call me accusatory, persnickety etc? At least if there is some delay, no problems, but taking to consideration current situation, don't you think that it is a MUST to update me?