Just out of curiosity how many members here of the "i am not gong to do business with BE because of this" own your own small business? cos i own a small business and i know as God is my witness customers ARE NOT ALWAYS RIGHT that`s something non business owners like to chew on and feel good about it...Right now i am in the prosses of tracking down some lowlifes who run out on their bill and DID NOT wanted to wait for the POLICE to arive to solve the dispute...i wonter why...
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My Dispute with "The Bright Edge"
- Thread starter anyone
- Start date
This one. BE mentioned the poor quality and was discounting them to get rid of them, how he had already lost money on them, etc. I quick check I didn't find the post, but some of his stuf has been edited.
You can decide for yourself. Look at the photos on page 1.
You can decide for yourself. Look at the photos on page 1.
So you are conceding my point then?
There is a difference between selling something at a discount and disclosing why it's at a discount (eg: quality is poor) and selling something at a discount and claiming the buyer has unreasonable expectation because they got it at a discount.
It seems that many people are unable to make this distinction.
There is a difference between selling something at a discount and disclosing why it's at a discount (eg: quality is poor) and selling something at a discount and claiming the buyer has unreasonable expectation because they got it at a discount.
It seems that many people are unable to make this distinction.
I don`t think we came to any kind of agreement..the lines are pretty much drawn and everybody has dug in...
Here is what is my understating of what happened..
First i do not know either parties of the dispute never met Anybody and never bought anything from BE...and i hope there are not hard feelings torwards me from the party i don't agree with.
The Buyer said that he heard/new Brads work was suspect RED FLAG1 and made a point to call and ask about a 1500$ knife selling for $750 RED FLAG2.
The Seller had sour dealings with said maker his knives some times not up to par with the $$asked finally gave up try to sell at set price and decided to sell at a loss and move on with his life
(i beleve he did not knew about the latch)
could not sell at original price...it happens to allot of business....clearance bin,discount bucket or garbage can(incidentally thats where the bargains are not the diamonds)
Buyer asks about lock up in open position meaning how it latches open(or he asked to Latch it but seller did not?)
Seller does not think of latching the darn thing or misunderstood the request
or he did it on purpose(A) and the **** hits the fan..
(MY THOUGHT ON (A)...i don't think he did not latch it on purpose...as the future proved there were people willing to buy the knife for half price as is ....i would had too)
Buyer gets a 750$ knife and discovers it does not latch....
He fires an email(email is posted in 3 forums) about it BUT he does not say hey man i asked if it latches open you said YES but it does not..instead he goes beyond and finds a myriad of problems with his purchase(who he already should new it may have problems see RED FLAG 1 above).
Seller has seen Brads work (and as is supported by other Brad D.knife owners)
all of them have the same markings(except the latch part) as the above knife ...either all of them are defective and NOONE had complained or this is the "style" of the knife..
Seller finds his integrity questioned about a 1500$ knife sold for 750$ feels that what happens is not right and braces for a fight..That`s is usualy what a person who feels wronged will do...CASE AT HAND look at the length Anyone has gone `cos he thinks he is wronged..
I firmly believe that if Buyer was not aggressive in his email we would had never heard about it....after the firsts salvos were fired by both parties there was not compromise...
Anyone could had called BE and try to see what they can do then if BE said no return(or return with restocking) then he could had just say fak it, i`ll keep it and never do business with you ever again..send it to Brad or trade it and not be out of the 100$ and be ahead of the game......way ahead..he jumped the gun
or BE could had said OK send it minus shipping OR minus shipping and what the CC charged or who knows maybe they would had offered to pay to send it to Brad...we`ll never know IMHO
This is my Monday night quarterbacking and it`s worth what you payed for it..
Here is what is my understating of what happened..
First i do not know either parties of the dispute never met Anybody and never bought anything from BE...and i hope there are not hard feelings torwards me from the party i don't agree with.
The Buyer said that he heard/new Brads work was suspect RED FLAG1 and made a point to call and ask about a 1500$ knife selling for $750 RED FLAG2.
The Seller had sour dealings with said maker his knives some times not up to par with the $$asked finally gave up try to sell at set price and decided to sell at a loss and move on with his life
(i beleve he did not knew about the latch)could not sell at original price...it happens to allot of business....clearance bin,discount bucket or garbage can(incidentally thats where the bargains are not the diamonds)
Buyer asks about lock up in open position meaning how it latches open(or he asked to Latch it but seller did not?)
Seller does not think of latching the darn thing or misunderstood the request
or he did it on purpose(A) and the **** hits the fan..
(MY THOUGHT ON (A)...i don't think he did not latch it on purpose...as the future proved there were people willing to buy the knife for half price as is ....i would had too)
Buyer gets a 750$ knife and discovers it does not latch....
He fires an email(email is posted in 3 forums) about it BUT he does not say hey man i asked if it latches open you said YES but it does not..instead he goes beyond and finds a myriad of problems with his purchase(who he already should new it may have problems see RED FLAG 1 above).
Seller has seen Brads work (and as is supported by other Brad D.knife owners)
all of them have the same markings(except the latch part) as the above knife ...either all of them are defective and NOONE had complained or this is the "style" of the knife..
Seller finds his integrity questioned about a 1500$ knife sold for 750$ feels that what happens is not right and braces for a fight..That`s is usualy what a person who feels wronged will do...CASE AT HAND look at the length Anyone has gone `cos he thinks he is wronged..
I firmly believe that if Buyer was not aggressive in his email we would had never heard about it....after the firsts salvos were fired by both parties there was not compromise...
Anyone could had called BE and try to see what they can do then if BE said no return(or return with restocking) then he could had just say fak it, i`ll keep it and never do business with you ever again..send it to Brad or trade it and not be out of the 100$ and be ahead of the game......way ahead..he jumped the gun
or BE could had said OK send it minus shipping OR minus shipping and what the CC charged or who knows maybe they would had offered to pay to send it to Brad...we`ll never know IMHO
This is my Monday night quarterbacking and it`s worth what you payed for it..
brightedge has made 10 posts in this thread.
Five (numbers: 37, 40, 46, 93, and 117) pertained to the original subject of this thread.
The other five (numbers 147, 152, 155, 158 and 161) pertained to CrazyFool, after he entered spouting his BS.
Of the five initial posts, ONE was edited (#37).
BS !
I remember what was said, I read and reread the posts (before and after the one edit) and IT NEVER stated what you're claiming !
LMAO
After reading YOUR posts, on this subject, I recall YOU rehashing a great with YOUR own interpretation.
Send me your snail mail addy, and I send you a ruler so that you can see if you've got a bigger dick.
Five (numbers: 37, 40, 46, 93, and 117) pertained to the original subject of this thread.
The other five (numbers 147, 152, 155, 158 and 161) pertained to CrazyFool, after he entered spouting his BS.
Of the five initial posts, ONE was edited (#37).
DaveH said:
BS !
I remember what was said, I read and reread the posts (before and after the one edit) and IT NEVER stated what you're claiming !
DaveH said:
LMAO
After reading YOUR posts, on this subject, I recall YOU rehashing a great with YOUR own interpretation.
Send me your snail mail addy, and I send you a ruler so that you can see if you've got a bigger dick.
DaveH, you have always seemed like a good guy here at BF. I am sorry you have gotten a bad impression of TheBrightEdge from this thread. I can assure you he has hundreds of satisfied customers to his credit. If you chose not to do business with him from this thread, then so be it, but I would bet dollars to donuts if you ever made a purchase from him you would be a believer. Regardless though, have a good day, and I hope this thread can finally find the death it deserves..............
(PS, its sad to see upstanding BF members 'at each other' over this)
(PS, its sad to see upstanding BF members 'at each other' over this)
in no case you pointed at anything the 2 parties wrote to support your position what i wrote is my understanding of what i read here and the other threadsDaveH said:
Even the buyer flip floped once or twise...talking about misunderstandings and trolls and such ... it`s all here read it
- Joined
- May 9, 2000
- Messages
- 29,205
sheltot said:
Obviously something that needs to be edited.
Brad Duncan knives have had a fair number of quality control issues.
Id like to jump back in here and say that I have had what I would consider to be my first conciliatory and discussionary (is that a word?) email from Robert. Yes, we BOTH got pissed off me by the condition of the product and him by what he felt was my unfair assessment of its condition. When I called Robert 4 hours after receiving what looked like a worn out knife, I believe that I came off less eloquent than I did in my follow-up email to him. I'll will give that doubt.. I do NOT think that Robert is a crook at large rather that this is a HUGE, HUGE misunderstanding.
That being generally agreed upon, I think that we BOTH were taken by the potential suspect quality of a custom knife by a suspect maker.. Is it possible that Robert and I were both victims?
I have been called a whole lot of ugly names (and had reputation points deducted) by people who support Robert. I have also been on the recipient end of such communications where my support has been unwavorable for that thank-you.
What I want to put forth most is my thanks for your understanding (regardless of whose side you feel to endorse) because this has been a divisive issue amongst us as a group of COLLECTORS. Im hoping that this issue is drawing to a close.. Robert has emailed me personally and has told me that he doesnt want this fight anymore . Neither do I. It is unproductive and benefits neither of us..
I have asked Robert to Please consider REVERSING the charge against my card so that I can call them and tell them that this issue has been resolved..
IF all goes well, I will be posting that we have reached reconciliation If that turns out to be the case I will remove my web-based presentation of this subject matter.
For all of you trolls who have served to fuel this business tragedy, SHAME ON YOU!
Robert- please contact me, lets work to put and end to this OK? Your last email to me was on the right track and I do not think that you are a "bad man" so to speak. I'm leaning much more to the point that we were both involved in a misunderstanding.
P.S. Sorry to the muckraking trolls..................................
I updated my page to reflect most of these changes..
Slick - aka "Roger"
That being generally agreed upon, I think that we BOTH were taken by the potential suspect quality of a custom knife by a suspect maker.. Is it possible that Robert and I were both victims?
I have been called a whole lot of ugly names (and had reputation points deducted) by people who support Robert. I have also been on the recipient end of such communications where my support has been unwavorable for that thank-you.
What I want to put forth most is my thanks for your understanding (regardless of whose side you feel to endorse) because this has been a divisive issue amongst us as a group of COLLECTORS. Im hoping that this issue is drawing to a close.. Robert has emailed me personally and has told me that he doesnt want this fight anymore . Neither do I. It is unproductive and benefits neither of us..
I have asked Robert to Please consider REVERSING the charge against my card so that I can call them and tell them that this issue has been resolved..
IF all goes well, I will be posting that we have reached reconciliation If that turns out to be the case I will remove my web-based presentation of this subject matter.
For all of you trolls who have served to fuel this business tragedy, SHAME ON YOU!
Robert- please contact me, lets work to put and end to this OK? Your last email to me was on the right track and I do not think that you are a "bad man" so to speak. I'm leaning much more to the point that we were both involved in a misunderstanding.
P.S. Sorry to the muckraking trolls..................................
I updated my page to reflect most of these changes..
Slick - aka "Roger"
- Joined
- May 9, 2000
- Messages
- 29,205
It would be great to see that this has been worked out in an amicable fashion.
wolfmann601
Gone, but not forgotton. RIP Ira.
- Joined
- Mar 12, 2001
- Messages
- 7,385
"Trolls"
After re-reading the entire thread it sure looks pretty un-troll like. With the exception of one huge and crazy troll event, the posts seem to represent the opinion of the poster and that's what it is all about, period..................
Glad this has resolved.
After re-reading the entire thread it sure looks pretty un-troll like. With the exception of one huge and crazy troll event, the posts seem to represent the opinion of the poster and that's what it is all about, period..................
Glad this has resolved.
