New ZT0562CF Won't Flip

[jeeper9010]

Some people have a knife with an issue serious enough that the knife is difficult or uncomfortable to use, like a detent so strong the knife will not open with one hand.



Some people are frustrated that they are now unable to resell the knife to an individual because of said issue.



Some people would rather not have to ship brand new knives on their dime and wait for weeks for warranty service that has been described as spotty.



Some people have high expectations for a knife they paid $240 and waited 10 months for.



Some people order a knife, wait 10 months for it to arrive, and then are disappointed when it has an issue that should have been caught by QC in the first place and will now require further wasting of time and money to fix.

Its amazing the excuses people give for poor quality control. These people are the same who would've bought a Ford Pinto and then defended it right until they were rear ended. The brand loyalty thing I just don't get, what happened to wanting a working get you paid for product? Is this really the state of our country where mediocrity is the standard? Don't answer...I've already read enough replies to know.

 

[Bludgeon]

It seems people repeatedly purchase automobiles, find all the defects and return the auto for repairs. This is an expected and accepted practice for a high percentage if not all new auto sales. Let the same practice happen on a knife and the snobs come to life.

 

[bodog]

It seems people repeatedly purchase automobiles, find all the defects and return the auto for repairs. This is an expected and accepted practice for a high percentage if not all new auto sales. Let the same practice happen on a knife and the snobs come to life.

I don't know if that's a serious post or not. I've never bought a car and expected there to be problems where I'd have to immediately put it in the shop for weeks just to fix some stuff that should've been good from the factory. Is that really expected by most people? Because I don't. If your post was sarcastic, then disregard.

And to be fair, there are many, many more moving parts outsourced to different manufacturers on a car. A knife really is a piece of metal attached to pieces of plastic or other metal with a metal pin. Nowhere nearly as complex as a car. I'm still trying to figure out if you're being serious.

 

[kniferbro]

To each their own.....you can't just leave it at that. No paper pushing here either. I'm a Bricklayer by the way.

And just a heads up you won't need two hands to close them if you don't see just how far over you can push the lock bar. No way you just flipped either of those open and then shot the photo. Lots of knives the lock bar can be forced to over travel.

Once again if there is a knife that I don't like i just don't buy them any more......no bad mouthing them in every thread that is posted.

Blues doesn't like ZTs....................we all get it. Hates might be a better word.

I'm not overly fond of most Benchmades, I've moved on.

I like what I like and buy what I like. What I don't like I sell and move on......no chance someone else will do the same.

My ZT framelocks close easily with one hand...




Until I actually use them to cut anything moderately hard. I think that's the point BB is making. They perform very well at flipping and fondling, but once you start using the knife the issues (read: poor lock geometry) become aparent.

I'm just coming off a long ZT bender, so I obviously like the knives. Dabbling in my previous loves and realizing these issues with ZT though...

 

[poolhustler]

No. In fact I always mention that most knives from any successful company will be problem free. Otherwise they would be quite literally out of business.

Yes, when you buy a ZT chances are you will get a great knife with no issues. However, it does seem that a higher proportion of ZTs knives have issues that go beyond the cosmetic. It is a combination of manufacturing processes and improper QC that cause knives with functional problems to be sold. Lack of care & attention in either or both can result in a higher proportion of a particular company's knives having these problems.

"If you don't like it, sell it" and "just send it back" are tiresome excuses. I'm buying a product because I want that product. If that product comes with a defect and I am forced to sell it, then I have to mark it down due to the defect, plus I don't have the knife that I initially paid money for. If I send in the knife for an issue to be repaired (an issue that should have been caught by QC in the first place), I assume the shipping risk and fees and have to wait weeks for the knife to return.

Neither of those cases are what I would call a positive experience.

Its called life, apparently you can't deal with it. This happens with all kinds of merchandise and products, not just knives. You take the very vocal and very few people here who have had issues and blow it way out of proportion. Considering the thousands of knives they sell each week, I will bet you money that the percentage of knives that actually have issues is very low. I have bought many knives that have had issues from other makers and have either fixed the issue myself, returned it for repair or just returned it for refund. Its really not that hard and not nearly life threatening as YOU make it sound....

 

[JuJu-]

I don't know if that's a serious post or not. I've never bought a car and expected there to be problems where I'd have to immediately put it in the shop for weeks just to fix some stuff that should've been good from the factory. Is that really expected by most people? Because I don't. If your post was sarcastic, then disregard.

And to be fair, there are many, many more moving parts outsourced to different manufacturers on a car. A knife really is a piece of metal attached to pieces of plastic or other metal with a metal pin. Nowhere nearly as complex as a car. I'm still trying to figure out if you're being serious.

Knives, They're so easy anyone can do it!

 

[bodog]

Knives, They're so easy anyone can do it!

Hey now, don't go thinking I said that. But yeah, I think more people can make a good knife than a good car. If you can show me 1,000 people in the US that can take raw materials and transform those raw materials into a car in their backyard and garage, then I'll concede that point. You and I both know that there are 1,000 people in the US who can turn out a functional knife.

 

[GronK]

Its called life, apparently you can't deal with it. This happens with all kinds of merchandise and products, not just knives. You take the very vocal and very few people here who have had issues and blow it way out of proportion. Considering the thousands of knives they sell each week, I will bet you money that the percentage of knives that actually have issues is very low. I have bought many knives that have had issues from other makers and have either fixed the issue myself, returned it for repair or just returned it for refund. Its really not that hard and not nearly life threatening as YOU make it sound....

You apologists are shooting yourself in the foot. As long as there are plenty of uncritical supporters around they have no incentive to improve their game.

 

[asdf12345]

Its called life, apparently you can't deal with it. This happens with all kinds of merchandise and products, not just knives. You take the very vocal and very few people here who have had issues and blow it way out of proportion. Considering the thousands of knives they sell each week, I will bet you money that the percentage of knives that actually have issues is very low. I have bought many knives that have had issues from other makers and have either fixed the issue myself, returned it for repair or just returned it for refund. Its really not that hard and not nearly life threatening as YOU make it sound....

Very few?

After a 10 month wait my 0562CF was finally shipped to me. Was thrilled to open the box only to find that I could not open the knife with one hand. The closed detent is so stiff that I need the use both hands and pull the blade past the detent.

same issue with x2 ZT 0550's that I bought had this problem,first one I returned the 2nd I bought from someone here and it has the same problem-will be sending this one to ZT for repair.

My 452CF was the same way.

My 0452CF required the blade to be shortened so it wouldn't stab me when the knife was closed.

I can do something as simple as carve wood lath and the lock stick is ridiculous. My 0452 can be pushed all the way to 100% lockup, and the 0454 isn't much better.

My 0350 has a poorly ground blade, and poorly ground uneven "jimping".

My 550 had a strong detent such that I couldn't open it out of the box.

That's just from one thread, from the past 12 hours.

To which the responses inevitably consisted of..

Just send it in.

ZT warranty is one of the best.

It's up to you whether you can deal with the issue or not, but know that ZT will take care of you.

Send it in and grin and bear the wait.

Fine and all, but I'm having trouble believing the praise for ZT customer service due to the people who needed multiple trips to have issues fixed, often issues that should have been caught by QC in the first place.

I send the knife back to ZT at my cost. I was too stupid to ask them to send a shipping label, and they didn't offer. I get the knife back today, and they haven't done anything to it. Nothing. And there was no commentary appended that the knife was in spec or otherwise could not be worked on.

I had a similar issue with ZT. Called, filled out card and sent on my dime. Came back without being fixed. Called ZT and they said they could not find anything wrong. I sent it in again and it came back fixed...but with a note saying that nothing wrong was found.

My 561 went in with a detent weak enough that it was barely a flipper, and it came back... With a detent even weaker than it left with.

I had a hard time sharpening my 0452 on the wicked edge due to the uneven grind, which made a crooked bevel on one side of the blade near the heel of the knife. I sent it in and paid to have the blade replaced...I personally spoke to their technician and indicated that is what I wanted done....Well they charged me the 30 dollars and sent back the original knife with the original blade and their notes say they replaced it, which they did not.

I've sent two ZT knives in for sharpening and they both came back in what I would consider unsellable condition. I didn't bother complaining, but I won't do that again.

I had gotten a new 0801 in December, nice knife...but had a couple of issues.
I sent it back at my expense, with the warranty form filled out, when it got back
it was so tight it could hardly be opened, it required both hands, amazing ANYONE would say...here, your knife is fixed!
Snow in cs was helpfull but the knife went back three times.

I had the same experience. Knives come back without any sign of attention (2 out of 3). The thing that bothers me the most is the lack of even one sentence of repair summary. It makes me wonder if a technician even looked at it let alone attempted a repair, cleaning, sharpening, etc.

So I sent my ZT 0560 in for maintenance in February to get rid of the lock stick, I was told by a Kai representative that they would replace the frame with the newer version that has the stainless steel insert, or simply replace the knife if the problem was bad enough. I also threw into the warranty form that I wanted the blade resharpened since the bevel on mine got a little uneven over time. I got the knife back today. It's unchanged, for the most part, except for two things. The blade is extremely stiff, even loosened to the point of introducing blade play and making the blade uncentered, the blade won't fall shut without some force. The edge is also completely dull.

My 801 is back for the third time,
just got it mid December
We'll see...

Anyway, long story longer, it came back with absolutely nothing done to it. I guess that is better than adding problems, so I guess I should feel lucky.

My 801 had to be sent,in twice to get the detent right.

I have to say, Thanks to Kai / ZT...
it took three trips back, for what started out as a couple of warranty issues,which lead to other things etc.

Another case of the "very vocal and very few"?

 

[BellaBlades]

Agreed, they make so many knives it is rare, I have knowledge they have over half dozen guys testing these out before they ship. lock testing included. you cannot make a flipper frame lick perfect for everyone. there are too many variables. I think they do a great job at blending everybody's needs together.
lunch break over. hottest day this year at 78. And a 15 hour shift and counting.

Its called life, apparently you can't deal with it. This happens with all kinds of merchandise and products, not just knives. You take the very vocal and very few people here who have had issues and blow it way out of proportion. Considering the thousands of knives they sell each week, I will bet you money that the percentage of knives that actually have issues is very low. I have bought many knives that have had issues from other makers and have either fixed the issue myself, returned it for repair or just returned it for refund. Its really not that hard and not nearly life threatening as YOU make it sound....

 

[poolhustler]

very few?















That's just from one thread, from the past 12 hours.

To which the responses inevitably consisted of..









Fine and all, but i'm having trouble believing the praise for zt customer service due to the people who needed multiple trips to have issues fixed, often issues that should have been caught by qc in the first place.

























Another case of the "very vocal and very few"?

yes !!!!!!

 

[bobpoptart]

Some ppl leave ZT but can't leave it alone. Well, that and ppl always have to take a shot at #1.

 

[Scurvy092]

I love the righteous indignation of people posting literally a handful of complaints.

I guess if zt made 1000 knives/yr then a few dozen complaints would be cause for alarm.

How many knives do you think ZT makes a year? Considering they've made over 1000 knives just between the 2 0392 variants and the 0801s110v.

 

[asdf12345]

I love the righteous indignation of people posting literally a handful of complaints.

I guess if zt made 1000 knives/yr then a few dozen complaints would be cause for alarm.

How many knives do you think ZT makes a year? Considering they've made over 1000 knives just between the 2 0392 variants and the 0801s110v.

The posts concerning problems with brand new knives I quoted are only from this particular thread, and only from the last twelve hours.

Bladeforums members only represent a fraction of people who purchase and own ZT knives. The people who posted in this particular thread over the last 12 hours only represent a fraction of Bladeforums members who have had issues with ZT knives.

And as with any other brand, I'm not inclined to believe that dumb luck and flukes just happened to put all the faulty knives in the hands of a few complainers and no one else.

 

[alphatiger]

I got lucky and found my 0562cf on a tactical gear site and the detent on that was super tight. It just takes about a month, I used my work gloves at one point would just do 10 - 50 flips while I was pondering the world and found it therapeutic. My 0392BWBRZ was even tighter, and has taken twice as long to become usable without work gloves or pain in the joints. I don't know. My Benchmades open like butter in comparison. In my opinion, especially at these price points they should just work, no adjustments, gloves or multi-month breakins. It's a knife, not a car engine.

 

[poolhustler]

The posts concerning problems with brand new knives I quoted are only from this particular thread, and only from the last twelve hours.

Bladeforums members only represent a fraction of people who purchase and own ZT knives. The people who posted in this particular thread over the last 12 hours only represent a fraction of Bladeforums members who have had issues with ZT knives.

And as with any other brand, I'm not inclined to believe that dumb luck and flukes just happened to put all the faulty knives in the hands of a few complainers and no one else.

BF members represent a tiny tiny fraction of people who purchase KAI/ZT products and they are the most vocal, you do realize that don't you???

 

[exmaxima]

Some people buy a knife and love and use it.

Some people buy a knife, don't like it and just sell it off to try something else.

Some people buy a knife that happens to have a defect, they just send it in and have it fixed.

Some people buy a knife that has a defect, don't send it in but just bitch and complain about it.

Some people have unrealistic expectations and just troll and bash relentlessly.

Some people have a life, some don't.

...........to each their own.

Some people get a lobotomy, lose all passion for anything, and call that a life....

 

[The Aflac Duck]

Some people have a life, some don't.

Glad to know that we can speak like adults here:thumbup:

I can guarantee that you wouldn't be speaking in the same tone and mannerism if all of us were discussing this in person. It's funny how some people automatically put on the "internet tough-guy persona" from being butthurt because someone disagrees with you

My life is great btw, thank you very much... I've traveled over 20 states, I'm planning on buying a new house soon, I'm getting a new car soon, I have 3+ customs being made for me at the moment, I'm a proud uncle, the right-hand man of a construction company, the list goes on... You really seem to have no life to make such an assumption towards people Perhaps you're so angry because you've been buying ZT's for too long:thumbup:

 

[RBid]

My ZT framelocks close easily with one hand...




Until I actually use them to cut anything moderately hard. I think that's the point BB is making. They perform very well at flipping and fondling, but once you start using the knife the issues (read: poor lock geometry) become aparent.

I'm just coming off a long ZT bender, so I obviously like the knives. Dabbling in my previous loves and realizing these issues with ZT though...

I'm 3 for 3 (0550, 0566, 0562) having great experiences using ZT framelocks. No lock issues of any kind. Cardboard, plastic, wood, etc. Hammer grip or even chopping with a two finger + fob grip. Not one issue.

It is best to make "in my experience" statements, instead of broad "they do ___" statements. Mine don't have the problems you're describing.

 

[asdf12345]

BF members represent a tiny tiny fraction of people who purchase KAI/ZT products and they are the most vocal, you do realize that don't you???

Having a certain amount of problems in a small sample size is likely to correlate to a similar proportion of problems in the bigger picture. You're correct, BF members likely represent a tiny fraction of people who purchase KAI/ZT products. That should be cause for concern as it calls into question exactly how many more knives with problems are out there. You're also correct that BF members are probably the most vocal, which again is a cause for concern as that suggests that a lot of people who had issues with their knives don't talk about it.

Yes, I have no concrete proof that this is the case (and nor does anyone else), but neither do you have proof that it isn't the case (and nor does anyone else). And again, I'm not inclined to believe that dumb luck and flukes just happened to put all the faulty knives in the hands of a few complainers on BF and no one else.