Shame on you Jim Adams

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Just give the man his money why keep adding interest. He didn't ask for any, just the original amount. Give the man his money, learn to not spend the money until it is actually yours, and move on and try to rebuild your reputation. The longer this festers, the longer you are hurting your business and your customers. No one wants a knife made by a cheat.
 
Cougar Allen said:
And APR is back again, and two posts that only said "deleted" for a while have content now!

Boy, people who don't look back in a thread after they've read that part (almost everybody) could miss a lot of Jim Adams' posts....
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Didn't he mention something on the first page about losing both his arms in a hunting accident and grinding blades with his feet?
 
tooreal said:
Hello Everyone,

I just want to make a couple of comments, then I am out of this again.

#1. Delwin had been asking for Jim to Please answer his emails on Jim's visitors messages when I 1st purchased my knife, thats been a long time ago!! Delwin, I feel for you my friend.. Next time use Paypal..

#2. Jim changed his warranty "AFTER Paypal Refunded my money" & that was the 1st part of February, and Delwin had been begging Jim to answer his emails..I see now that he has added to his warranty "Send it back to me in seven days" Because I don't make a knife I wouldn't love to own"[/COLOR]. he added this part sometime after Paypal withdrew ALL of the money Jim owed me about February the 9th? If anyone needs a copy of the original warranty, I have several nice "screen shots that show it really well" this was done for my Paypal Fraud case.:barf:

Good Luck Delwin, I sure with that I could help you buddy.. If you paid with Paypal and it was Not with the Gift option, they may still be able to help you, it's worth a Try.. Or place a Fraud case against the recipient of a check of credit card payment sent to pay for this Transaction. You would be Amazed at what can be done to stop a Scam artist now & the Financial Institutions these days seem to really like things like this...

Good Luck Delwin

Tryout the things that I have suggested, you may be Surprised :D
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Thks mate.
Hell i was surprised that you had noticed the right date i was asking him to return my mail. Next time if i am going to order something, i will surely use the paypal.
 
Jim,
Even until now you think you are right.
Let me tell you this, you are very wrong.
In business, you need to run it as long as possible. Customers are your providers. So customer services is the most important. What customers want is trust and responsible.
You go and think back from the time i first contact you till now, what have you done. Poor communication is making me lost in trust from you. Then dragging this issue is very iresponsible. Now you can push this issue to god, why not to satan??
As i have told you before, the longer you drag this issue, it is more disadvantage to you then me. To compair, if i loose $400, you will loose alot more then i did, $400 to infinite, you do the math. I can earn back the $400 with a week of hard work, What about you??
Pardon my bad english. But if you still dont get what i am trying to tell you, then GOD please help you. I will stay in this thread till i got my money in my hand, sorry, i simply just cant trust you anymore.
 
Delwin said:
Jim,
Even until now you think you are right.
Let me tell you this, you are very wrong.
In business, you need to run it as long as possible. Customers are your providers. So customer services is the most important. What customers want is trust and responsible.
You go and think back from the time i first contact you till now, what have you done. Poor communication is making me lost in trust from you. Then dragging this issue is very iresponsible. Now you can push this issue to god, why not to satan??
As i have told you before, the longer you drag this issue, it is more disadvantage to you then me. To compair, if i loose $400, you will loose alot more then i did, $400 to infinite, you do the math. I can earn back the $400 with a week of hard work, What about you??
Pardon my bad english. But if you still dont get what i am trying to tell you, then GOD please help you. I will stay in this thread till i got my money in my hand, sorry, i simply just cant trust you anymore.
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Delwin, you lied to me. You knew that was Michael Burch's knife from the start. You also knew it was $900.00. Delwin, you approached me to copy another man's knife. Delwin, you cost me money in time and materials. The Damascus @ 100.00 and two sheets of Titanium @ 120. Lets not forget the Ironwood @ 25.00 plus another $25 in misc parts. Let not forget the shipping I paid to my waterjetter@15.00,then shipping to my house @ 15.00, when I found out the knife was Michael Burch's.
But that okay. I gave you your money back plus interest. Delwin, you lied to me from the start. Your attempt at getting Michael Burch knife didn't cost you a thing. But it did cost me.

Delwin you started this this whole fiasco, with your lies. But Sir I finished it with the truth. I can sleep tonight Knowing i did what is right. But Sir you have to live with your lie that cost me 200 plus dollars in materials and shipping.
 
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Again, I agree that you shouldn't ask a maker to copy someone else's work without consent from the original designer.
Delwin, while certainly due his refund in a prompt manner, has never owned up to the ethical problems with his request.
 
Jim Adams Customs said:
Delwin, you lied to me. You knew that was Michael Burch's knife from the start. You also knew it was $900.00. Delwin, you approached me to copy another man's knife. Delwin, you cost me money in time and materials. The Damascus @ 100.00 and two sheets of Titanium @ 120. Lets not forget the Ironwood @ 25.00 plus another $25 in misc parts. Let not forget the shipping I paid to my waterjetter@15.00,then shipping to my house @ 15.00, when I found out the knife was Michael Burch's.
But that okay. I gave you your money back plus interest. Delwin, you lied to me from the start. Your attempt at getting Michael Burch knife didn't cost you a thing. But it did cost me.

Delwin you started this this whole fiasco, with your lies. But Sir I finished it with the truth. I can sleep tonight Knowing i did what is right. But Sir you have to live with your lie that cost me 200 plus dollars in materials and shipping.
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i will NEVER buy a knife from you and i plan on letting all of the people i know who collect knives to NEVER buy a knife from you, ive never done buisness with you thank god , but this is the third complaint thread ive read on you and your responses are always the same , "its not my fault, its the other guy". if the dude lied to you about the design, then yea hes kinda in the wrong, but that doesnt really change how you should respond, basically IF you have a valid point articulate it better and without the catty attitude and dont make silly comment s like what GOD thinks about a stupid internet deal.

i hope you get your money back D.

p.s. is there a certain amount of times you can get shame threads and still operate on the forum???

LUKE
 
Jim Adams Customs said:
Delwin, you lied to me. You knew that was Michael Burch's knife from the start. You also knew it was $900.00. Delwin, you approached me to copy another man's knife. Delwin, you cost me money in time and materials. The Damascus @ 100.00 and two sheets of Titanium @ 120. Lets not forget the Ironwood @ 25.00 plus another $25 in misc parts. Let not forget the shipping I paid to my waterjetter@15.00,then shipping to my house @ 15.00, when I found out the knife was Michael Burch's.
But that okay. I gave you your money back plus interest. Delwin, you lied to me from the start. Your attempt at getting Michael Burch knife didn't cost you a thing. But it did cost me.

Delwin you started this this whole fiasco, with your lies. But Sir I finished it with the truth. I can sleep tonight Knowing i did what is right. But Sir you have to live with your lie that cost me 200 plus dollars in materials and shipping.
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So you made it anyway???? Where's the moral high ground in knowing you are creating from another maker's design and yet pressing on with the deal anyway?
 
HandofCod said:
So you made it anyway???? Where's the moral high ground in knowing you are creating from another maker's design and yet pressing on with the deal anyway?
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No, I never made the knife. But being human, I was pissed that Delwin would try to take advantage of me, by lying to me. I was going to make him pay. That I did. But I refunded all of his Money plus interest for the time I Kept his money.

No as soon as I found out his Knife he wanted was Michael Burch's, I stopped working on the knife.

What would you all do if you ordered $250.00 worth of materials and found the customer lied to you about the origin of the design? Would you send that customer a refund with interest?

Remember if Delwin hadn't lied to me. There would be no GBU thread.
 
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concreteadaptation said:
i will NEVER buy a knife from you and i plan on letting all of the people i know who collect knives to NEVER buy a knife from you, ive never done buisness with you thank god , but this is the third complaint thread ive read on you and your responses are always the same , "its not my fault, its the other guy". if the dude lied to you about the design, then yea hes kinda in the wrong, but that doesnt really change how you should respond, basically IF you have a valid point articulate it better and without the catty attitude and dont make silly comment s like what GOD thinks about a stupid internet deal.

i hope you get your money back D.

p.s. is there a certain amount of times you can get shame threads and still operate on the forum???

LUKE
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Luke, God gave me my gift. I will honor that gift by making knives. If I never sell another knife so be it, that is in God's hands anyway. Facts I will make knives as long as I can workin the shop. Guess I have to go get a job flipping burgers at a McDonald's, but I will still be making knives.

Remember if Delwin hadn't lied to me. There would be no GBU thread.
 
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Jim Adams Customs said:
No, I never made the knife. But being human, I was pissed that Delwin would try to take advantage of me, by lying to me. I was going to make him pay. That I did. But I refunded all of his Money plus interest for the time I Kept his money.

No as soon as I found out his Knife he wanted was Michael Burch's, I stopped working the knife.

What would you all do if you ordered $250.00 worth of materials and found the customer lied to you about the origin of the design? would you send that customer a refund with interest?
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Did you buy the materials after the supplier said he or she had said the design was from another knife maker, and then continue to make said knife?
 
Jim Adams Customs said:
What would you all do if you ordered $250.00 worth of materials and found the customer lied to you about the origin of the design? would you send that customer a refund with interest?
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Throwing money around doesn't help this situation. :thumbdn:

If a customer lied to you about the origin of the design why wouldn't you just refuse to make the knife and promptly refund his money in a professional manner? :confused:

With the materials you ordered you could have easily made a knife of different design to make your money back.
 
Jim Adams Customs said:
Luke, God gave me my gift. I will honor that gift by making knives. If I never sell another knife so be it, that is in God's hands anyway. Facts I will make knives as long as I can workin the shop. Guess I have to go get a job flipping burgers at a McDonald's, but I will still be making knives.
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thats great man, i would never tell another artist to stop they re craft, i am a painter so im no stranger to the drive to create. i have done alot of commisioned work and understand you trying to keep up you artistic integrity by not copying someone else design, but in that same tune you can take an orginal design and make it your own, basically there are no ORIGINAL designs left, everything is inspired or taken from something already in existance. you could have expressed this respectfully and changed the concept of the kinife in question enough that you felt comfartable not imitating anothers work in full. also when doing commision work as an artist you kinda have to work with what the customer gives you, thats not to say you cant tweak it and work it to be yours in the end and if the customer isn happy with the new drawing/ concept whatever than you guys can part ways, ask for a small downpayment until the roughdraft is complete and agreed upon and if it doesnt work out then return the small deposit and move on. never ever ever buy materials if you havent confirmed the design thats just not good buisness for you, so from an ART stand point keep doing your thing, far be it from me to say otherwise first and foremost art is for self. but if your going to turn it into a buisness and make a living or call yourself a pro then unfortunatley there are protocols that your going to have to conform too and your method of transaction/ customer service need s some work. hope you figure it out so you dont have to work at mcdonalds.:thumbup:
 
HandofCod said:
So you made it anyway???? Where's the moral high ground in knowing you are creating from another maker's design and yet pressing on with the deal anyway?
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Nothing in that post indicated that he made the knife.

edit: (HandofCod, the below is a general address, just so you know that I'm not directing my rant at you)

First, knowingly asking someone to copy someone elses design without informing them of such is just not right at all. Second, as a small business owner on a budget myself, I sure as hell would be ticked if I threw a couple hundred bucks down the hole on a job that I ended up having to refund. Sure, at some point in the unspecified future he might be able to recoup some of that cost on another job, but would any of you like to loan him the money he could have had, until then?

In my business, $200 can easily be turned into $1000, so don't downplay the importance of the materials Mr. Adams had to purchase essentially for nothing, due to being mislead by a customer. I'm not sure if the customer mislead with malice, but he definitely mislead.


Trying to make it as a sole proprietor in this economy is ROUGH.

I run a manufacturing business in another industry, and I can say right now that everyone expects you to deliver the world, even if you only have a small country at your fingertips.

That said, I try to be as good as I can with communication. I did have an episode several months ago where I ALMOST DIED in the hospital, and do you think my customers gave a flying crap? They were inconvenienced a whole week or two, what importance is my life vs. them getting their product a week sooner? :rolleyes:

I did my best to explain my situation, and was still torn to shreds for it... and that's after a FLAWLESS record spanning over years, besides a group of dunderheads that decided to call me a scammer, a liar and a fraud because UPS lost a package, and I sent a new package and had the product delivered within three days of the date the lost package was supposed to be delivered.



I'm not saying that Mr. Adams handled this right, but the fact that people rip on him for finally offering not only a full refund, but a full refund with interest, makes me want to spit. It doesn't erase his past actions, but it sure as hell is a start.
 
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Jim Adams Customs said:
No, I never made the knife. But being human, I was pissed that Delwin would try to take advantage of me, by lying to me. I was going to make him pay. That I did. But I refunded all of his Money plus interest for the time I Kept his money.

No as soon as I found out his Knife he wanted was Michael Burch's, I stopped working on the knife.

What would you all do if you ordered $250.00 worth of materials and found the customer lied to you about the origin of the design? Would you send that customer a refund with interest?
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Wow.... so you in the first place want to take my money without making the knife. And you lied to me that you have shipped the knife and later lost the knife in mail...
Delwin

Shipped your order tomorrow. Please confirm shipping information.


Thank you
Jim



Jim Adams Custom Knives
JimAdamsKnives.com
Jim@JimAdamsKnives.com
1648 Camille Way.
Cordova, TN 38016



My Warranty.
I have a no non-sense Guarantee, you break it under normal use. I Promise I will fix or replace it as
long as I am able to work in the shop. Plus if for any reason you are ever unhappy with it. Send it
back to me in seven days for a "FULL REFUND" Because I don't make a knife I wouldn't love to own.
 
Jim Adams Customs said:
No, I never made the knife. But being human, I was pissed that Delwin would try to take advantage of me, by lying to me. I was going to make him pay. That I did. But I refunded all of his Money plus interest for the time I Kept his money.

No as soon as I found out his Knife he wanted was Michael Burch's, I stopped working on the knife.

What would you all do if you ordered $250.00 worth of materials and found the customer lied to you about the origin of the design? Would you send that customer a refund with interest?
Click to expand...

So instead you told him that you not only had you made the knive, but also SHIPPED it, repeatedly? Leading him on and telling him his knife had been lost in the mail?

Artisan knive makers with the integrity you claim are not generally known for exacting revenge by purposefully leading problem customers astray and delaying refunds when the deal goes sour. I'm sure every knive maker has stories of jobs or commissions that they'd prefer never happened. Integrity is displayed not just in the workmanship of the product but also in the way in which they deal with such customers.
 
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