Nothing in that post indicated that he made the knife.
edit: (HandofCod, the below is a general address, just so you know that I'm not directing my rant at you)
First, knowingly asking someone to copy someone elses design without informing them of such is just not right at all. Second, as a small business owner on a budget myself, I sure as hell would be ticked if I threw a couple hundred bucks down the hole on a job that I ended up having to refund. Sure, at some point in the unspecified future he might be able to recoup some of that cost on another job, but would any of you like to loan him the money he could have had, until then?
In my business, $200 can easily be turned into $1000, so don't downplay the importance of the materials Mr. Adams had to purchase essentially for nothing, due to being mislead by a customer. I'm not sure if the customer mislead with malice, but he definitely mislead.
Trying to make it as a sole proprietor in this economy is ROUGH.
I run a manufacturing business in another industry, and I can say right now that everyone expects you to deliver the world, even if you only have a small country at your fingertips.
That said, I try to be as good as I can with communication. I did have an episode several months ago where I ALMOST DIED in the hospital, and do you think my customers gave a flying crap? They were inconvenienced a whole week or two, what importance is my life vs. them getting their product a week sooner?
I did my best to explain my situation, and was still torn to shreds for it... and that's after a FLAWLESS record spanning over years, besides a group of dunderheads that decided to call me a scammer, a liar and a fraud because UPS lost a package, and I sent a new package and had the product delivered within three days of the date the lost package was supposed to be delivered.
I'm not saying that Mr. Adams handled this right, but the fact that people rip on him for finally offering not only a full refund, but a full refund with interest, makes me want to spit. It doesn't erase his past actions, but it sure as hell is a start.
Do you know he even shipped out the final product??
And i also never ask for the interest. It is his guilty concious that make him offer the interest.