Shirogorov neon pivot - Deal Problem

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sliceofknife410 said:
Just talked to buyer. Seems the claim is moving forward. He was willing to accept an offer of 500 dollars that i offered last night . i just don’t think i can fix this for 75 Dollars? I guess I’ll leave it to the PayPal gods
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That speaks volumes right there. If he wasn't willing to eat $75 for the damage he caused to the knife, then there's no doubt he's a POS that needs to be shown the door.
 
K KM013070 -Take a deep breath and stop for a moment to consider how you would feel if somebody bought a knife from you, after you described it accurately, took it home, altered it strictly for cosmetic purposes, and then damaged it. The buyer then wants to return it and get their money back. How would you feel? A reasonable person would think that the deal was done, once the damage was done. Right? What knife store, as well as what Seller would ever want to do business with such a customer. What Knife community would want such an individual as a member?

This community is all about shared passion, friendliness, and trust. Don’t you want to be a part of this? Almost all of us believe in redemption of any individual, who’s willing to do the right thing. In your case, that would mean dropping the PP refund claim, and acknowledging that you get the point of what we have been trying to tell you. If you can’t or won’t, then perhaps this isn’t the right place for you. I hope you do the right thing.
 
The buyer feels that since the pivot was "seized" that the difficulties trying to unseize caused him to damage the knife therefore the damage is as a result of a bad pivot. That is his argument. I have tried to explain that the pivot is fine, that shirogorov pivots are sometimes difficult to remove and it takes patience but the knife and pivot are exactly as they were supposed to be.
 
I'm still holding out hope that @KM013070 will see how wrong his actions were in making a PayPal claim against the seller was , and do the right thing by dropping it immediately.
The friendships you will make here are worth far more than a bucket full of Shirogorov Knives.Think about it and do what's right before you lose all the way around,including your illegitimate PayPal claim.
 
Casinostocks said:
Now that you have faced some cold hard words and facts, you need to search within you to do the right thing by the seller. In a nutshell, he ought to have ZERO recourse for something which was unbeknown to him yet being attributed to him because your other courses of action will take longer and will also be more arduous.

I went through a not so dissimilar situation to you, but with the caveat that the prior owner had actually opened the knife which was a CRK. How did I know? When I opened it, I saw the pinched washer which made the blade go off center. What did I do? I even messed it up more and when I closed it, the blade was touching the scales whereby I could clearly hear the friction sound. Luckily, it was a CRK so off to Boise it went, ended up costing about $40 in forth / back shipping plus like $1.50 in washers. The rest was free! I ended up not keeping the knife and for a loss of about $100 from start to finish, I sold it to someone else. What was my takeaway? I rather pay more and buy from a dealer in future, if I wanted another CRK or I would try to buy it at the right price point to be able to afford the loss of time, some $ and the privilege of using that folder.

The reason I am telling you the story is not because I want a pat on the back but to illustrate as much PITA as it is, the burden of responsibility and loss falls on the buyer, once the knife is taken apart whether for curiosity, maintenance or cosmetic: attaching a lanyard! I do not think that you are an incorrigible person by the way you write even if in the passion of the moment, your logic is flawed. Do the right thing and close the dispute / claim. own up, take a loss and become a better member of this Community. Thank you.
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Boru13 said:
K KM013070

I'm curious, what solution are you hoping for PayPal to provide you with.
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I called PP yesterday in hopes of a better resolution for both parties. I wanted them to know from me that my complaint was only on the seized pivot and that I was willing to pay for the marks I created in trying to remove it. I also informed them that I was willing to accept the sellers first return offer (which I originally declined) and cancel the claim. The sellers offer was 75$ less to cover I guess whoever could remove/replace the pivot and refinish the marks. They were going to email the seller with this. In giving the benefit of doubt that the seller didn't knowingly sell it this way without disclosing it, I also emailed the seller myself. He was unwilling to do it at that moment.
 
KM013070 said:
I called PP yesterday in hopes of a better resolution for both parties. I wanted them to know from me that my complaint was only on the seized pivot and that I was willing to pay for the marks I created in trying to remove it. I also informed them that I was willing to accept the sellers first return offer (which I originally declined) and cancel the claim. The sellers offer was 75$ less to cover I guess whoever could remove/replace the pivot and refinish the marks. They were going to email the seller with this. In giving the benefit of doubt that the seller didn't knowingly sell it this way without disclosing it, I also emailed the seller myself. He was unwilling to do it at that moment.
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The only acceptable resolution is for you to drop the claim.
 
You are absolutely blinded to the problem here.
There is nothing wrong with the pivot. You just refuse to take responsibility for your actions.
You are behaving like a spoiled child throwing this back at the seller.
You show absolutely no integrity.
Very sad.
Joe
 
cigarrodog said:
K KM013070 -Take a deep breath and stop for a moment to consider how you would feel if somebody bought a knife from you, after you described it accurately, took it home, altered it strictly for cosmetic purposes, and then damaged it. The buyer then wants to return it and get their money back. How would you feel? A reasonable person would think that the deal was done, once the damage was done. Right? What knife store, as well as what Seller would ever want to do business with such a customer. What Knife community would want such an individual as a member?

This community is all about shared passion, friendliness, and trust. Don’t you want to be a part of this? Almost all of us believe in redemption of any individual, who’s willing to do the right thing. In your case, that would mean dropping the PP refund claim, and acknowledging that you get the point of what we have been trying to tell you. If you can’t or won’t, then perhaps this isn’t the right place for you. I hope you do the right thing.
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KM013070 said:
I called PP yesterday in hopes of a better resolution for both parties. I wanted them to know from me that my complaint was only on the seized pivot and that I was willing to pay for the marks I created in trying to remove it. I also informed them that I was willing to accept the sellers first return offer (which I originally declined) and cancel the claim. The sellers offer was 75$ less to cover I guess whoever could remove/replace the pivot and refinish the marks. They were going to email the seller with this. In giving the benefit of doubt that the seller didn't knowingly sell it this way without disclosing it, I also emailed the seller myself. He was unwilling to do it at that moment.
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The pivot was "seized" on purpose by the manufacturer.. Unlike CRK, there are a great number of manufacturers that don't believe you should take their knives down willy-nilly. That isn't a defect that is design intent. It's less headaches for the manufacturer if most people don't take down their product because it results in less returns when someone monkey's with it.
You could make the argument that they sell the tool for this purpose..Yes..this is correct, but then again, specialty tools are sold to fix anything..it doesn't mean that the person buying the tool has 1) any business taking it apart 2) skill to take it apart and put it back together properly.
It's "at your peril" that you take it down..much like your willingness to go forward with this charade..At your peril.
 
Is it possible to contact Shiro directly, or one of their reps, to give a written statement that this is not a “malfunction” or “pivot seizure” issue? The fact that the buyer is refusing to acknowledge in writing that this is the normal function of the knife is indication that they intend to continue this ridiculously false claim. I feel that they are taking advantage of the fact that PayPal does not have a full and genuine understanding of the way this particular knife was built to function. At this point, we all know the buyer is well aware that this is not, and never was an issue. I also don’t know of any policy with any company on any consumer item that allows you to screw it up and mar it due to ignorance and return it for a full refund after. Even if said item WAS broken from the factory, there is still no way in the world anyone would take it back for refund once you alter its original condition. I really, really hope that someone at PP just happens to be a knife person so this can be put to bed. Not likely, but one can hope.
 
K KM013070 , why do you keep quoting people and not writing anything? Seems very odd.

This seems very simple to me at this point. Look at what the mods have said. If you want to remain a part of this community you must drop this nonsense claim.
 
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