Always interesting to find a long-running thread that has developed its own micro-conversations, schisms, arguments... Alliances are made and broken here on the hallowed and steel-sullied grounds of Survive! Knives feedback thread, littered with the corpses of hundreds of knife orders, dead, bands of Desperadoes and bounty hunters tangle with the only law we have 'round these parts...
So, my opinion is going to be based around what I would do if I was in a situation like "Surivive!", though nobody decent could be. It seems that these fellows created a hype or buzz around themselves, and failed people in a few different ways. They failed to deliver, when production knives weren't produced, from what I skimmed, on the order of "years". They very well could have done this with integrity and honor, but chose to move along with lies and censorship of those warning potential customers of the state of things. Also, from skimming, this is something they have tried to do more than once, essentially sucker people out of some money for a run of knives that's been paid for, or is waiting to be paid for.
Am I on the money, or anywhere close? I did not read 120 pages, but I read some essential stuff and the links from Sharp/Firey. Here is my question: let's say I started "Shah Shankwork" and took a bunch of your money, over and over again. Why would I be able to come back, after being dishonest in my business practices, disrespectful to my customers, and sell more knives? "I can prove production is in works, I can get you all XYZ"... yeah, but why risk it again with someone who does bad things? Everyone already knows my game. What, are you going to begrudgingly buy a knife from them?! I understand if you already have something on order - this is principle. If I show willingness to lie or defraud my customers once, what would stop me from doing it again, maybe in an even worse way that is dangerous to user?
I read someone say something like "Why should they even care about getting their backorders filled when they know they are hated in the community and unlikely to be forgiven?", paraphrasing. This is the most selfish type of thinking - this is the image people who think capitalism is bad have in the head. Cause it happens. Whether or not the persons behind Survive do have their names forever sullied in the knife community and must move on, or whether they can be given another chance to be honest knifemakers, they should, out of principle, decide to make some honorable or at least honest business moves like paying back the people they have seemed to defraud of money.
I made a custom order out of Russia right when the war started. My shipment got blown up en-route to me (probably not but cooler to imagine that way) but I did not know that, he told me it would be fast-arriving (as it was on track to be the way he sent it). But that happened, war happened, he had to totally ditch his shop and start new in Finland, with only 1 CNC machine now. When I reached out to him on Instagram two weeks ago, he had not got the new shop set up yet, just pics of his work, so I was suspicious, did not know if he would reply. Gave all my proof, gave all my info.
The guy did not deliver, but through no fault of his own. He finds this out, and is profusely apologetic, offering to refund my order or make again at no additional costs. I choose remake, purely because of his attitude, his telling me the whole story. Even after I told him that he has convinced me things will be fine this time around, he still continues to update me with photos of the workshop/the work and assure me he has not forgotten about me. This is a guy who makes up for mistakes and goes above and beyond; this is integrity, and this will have me a life-customer. I will not spend money on a knife begrudgingly or with distrust to the maker, custom or production. I want to enjoy what I'm doing, not basically police the company who's making it. That doesn't sound fun.
I wonder how somebody has the energy to do a job like moderate BF. I wonder, do they eventually get to reading/skimming every post with eyes? I think so, it does not seem electronically aided (maybe it buzzes on some very extreme words). Labor of love. Eh, it's more rewarding than being a Reddit mod. Of course a mod is kind of like a cop and you need to go "Ugh, okay mod, I'll shut up" sometimes, but they're usually pretty cool if you don't go like... "I THOUGHT THIS WAS 'MERICA, YOU GOING TO BAN ME NOW, YA BABY?"
Any TL;DR of the Survive! situation if there's anything I missed is appreciated. Sorry to those who lost money.