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Bark River, again
- Thread starter ForgedMaple
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Hey, guys. I am just reading this. It looks to me like that knife is an a2 one that was mis labeled. I am not going to weigh into the bark river stuff. I have worked with them for 10 years and have found them to be ethical and go the extra mile for customers.
I have been in vegas this week for shot and hadn't been on BF. I talked to our shop and asked them to contact Bark River on your behalf and see what is going on. Josh will write you back later today with a resolution. If Bark River won't resolve it, we will.
Sorry that happened and we are on it.
I have been in vegas this week for shot and hadn't been on BF. I talked to our shop and asked them to contact Bark River on your behalf and see what is going on. Josh will write you back later today with a resolution. If Bark River won't resolve it, we will.
Sorry that happened and we are on it.
Poor choice of my paraphrasing, here is exactly what I said. "Mike, in case no one told you there are a couple of threads going on at BF about one of your knives and what steel it's made out of. Let me know if you'd like links." And Mike also didn't say drama. Apologies for the confusion.
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Derrick thank you for chiming in. Yet you state, "I'm not going to weigh in on the Bark River stuff." and then in the next sentence do exactly that. Ethical practices are not just based on your personal experiences but the experiences of the whole. Anyways, thanks again
on_the_edge
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My takeaway from Derrick was that he does not have any control over what goes on at BRKT, past or present and he is not going to get involved with what they do, don't do, or should do. However, he is not going to sell BRKT knives made out of A2 with writing on the side of the blade that says the steel is 20CV. He also is not going to let the OP settle for a knife in A2 when he clearly tried to purchase one with 20CV instead. Whether that's a refund of some or all of the OP's money, switching out his current knife for a new one, or something else, I have zero doubt that the OP will find satisfaction through KSF even if he does not through BRKT. And Derrick CAN make that happen regardless of Mike Stewart's willingness to do so.
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They're as good as they come.
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Just a suggestion, gentlemen... and I understand the alarm of the issue, especially given the price point and the expectations we have from knives of this caliber...
But perhaps it would be a better course of action to first be sure we've clearly and accurately communicated our concerns to the merchant and/or maker of good will, who have a vested interest in solving a potential material control problem, as well as pleasing their customers, before we share the problem on a public forum. When we do it this way, we give an open invitation to everyone who holds a grudge or grinds an ax for the maker in question.
But since we're here already, I trust that the owner of the Mini Canadian in question will be sure to inform those following this thread about how the problem was resolved.
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But perhaps it would be a better course of action to first be sure we've clearly and accurately communicated our concerns to the merchant and/or maker of good will, who have a vested interest in solving a potential material control problem, as well as pleasing their customers, before we share the problem on a public forum. When we do it this way, we give an open invitation to everyone who holds a grudge or grinds an ax for the maker in question.
But since we're here already, I trust that the owner of the Mini Canadian in question will be sure to inform those following this thread about how the problem was resolved.
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Hi Derrick. I'm happy to see you here and to read that you are open to the possibility that maybe something is wrong with the knife. That's more or less all the closure I needed. You have my information and know how to contact me in private if need be.
I'm sorry this had to happen while you were away, and sincerely hope you enjoy the rest of SHOT.
Chris that is a lot to take away from a simple post.
What if the OP does not want a new knife, refund, or even an apologetic seller? What if all he wants is to inform the public of the business practices of Bark River? How can KSF produce satisfaction in that case?
The issue isn't with KSF as stated by the OP it is with BRKT.
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You have my word.
We have a solution. Josh is writing you now. Sorry it took so long. We will always take care of you.
There really isn't any doubt in my mind that it is the wrong steel.
That same thing happened a few years ago on a Bravo. When BRK changed their process to make sure that didn't happen on those again. I'm sure this will go through a similar review.
fq55
Knifemaker / Craftsman / Service Provider
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I find it telling with how I was not at all surprised with the OPs first thread. I have been on here for almost two decades and have seen countless threads come up on brkt. Unfortunately this company has damaged its reputation to the point that many long time collectors and users will dismiss any product from them right off the bat.
It's kind of sad as I've always like their knife patterns.
It's kind of sad as I've always like their knife patterns.
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Thanks FM. I'm sure Derrick, Mike and the rest of us will appreciate that. I'm also certain that if there has been a mix-up in materials and marking, Mike and Derrick will both be grateful to you for identifying it, so other customers aren't similarly affected, and so controls can be put in place at BRK to prevent similar problems in the future.
It's important to realize, I think, that no one at BRK or KSF would ever intentionally sell an A2 knife as a CPM-20CV knife. They've chosen to make and sell knives for a living for the same reasons we collect them and spend too much time talking to each other about them... We all love knives! We're all steel junkies! Most days, we like each other because of those things and we know each other to be good guys. And... We all make mistakes.
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Derrick is making good on this--that's not surprising, he's always done his best around here. And ForgedMaple--good on you man, you handled this really well and I like your attitude. You're definitely an asset to our community here on BF.
That said, Brett's (and others) concerns about Bark River matter. This is not the first time something like this has happened, and who knows how many other mislabeled pricy knives are out there. Now, I'm not here to set the world to rights, but I just can't bring myself to buy one of their knives given such problems. Does Bark River care about that... I don't know. What do they care about? Getting their knives right, or...? However, their dismissiveness and/or silence speaks volumes to me.
That said, Brett's (and others) concerns about Bark River matter. This is not the first time something like this has happened, and who knows how many other mislabeled pricy knives are out there. Now, I'm not here to set the world to rights, but I just can't bring myself to buy one of their knives given such problems. Does Bark River care about that... I don't know. What do they care about? Getting their knives right, or...? However, their dismissiveness and/or silence speaks volumes to me.
on_the_edge
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I agree that the issue here is with BRKT. If the OP wants nothing more than to inform the public regarding BRKT (i.e. he does not want anything from KSF), I think by informing KSF and the public about what happened, my guess is that KSF would at least take positive steps to try to ensure that this is/was an isolated incident. That in itself may provide some level of satisfaction to the OP that this issue is not likely to happen to someone else if they buy from KSF, or happen again to him if he should buy another BRKT knife from KSF. The mistake was BRKT's, and they should fix it. However, the fallout from it can impact KSF negatively unless they take some action on their own, especially in light of BRKT's slow response. That's all I was getting at.
ETA: I really think we are pretty much on the same page, but just saying it differently.
We are going to go through and check our stock of that knife. Bark river will be taking a look to see where things went wrong. They have a lot of checks for this kind of thing, but mistKes do happen.
We will always take care of our customers. Mike at bark river was quick to help when I contacted him about it.
We will always take care of our customers. Mike at bark river was quick to help when I contacted him about it.
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