I sold a knife with pictures in the thread of lockup and buyer wants a refund.

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craytab

+1, +2, +3, +4, and etc.

I agreed with you on so many points.....

I decided not to quote your posts (to keep clutter down) and suggest that others who are reading my post to go back and read his posts. :thumbup:



To the OP, I understand you have a vacation and may or may not need those funds. But your causing yourself more burden than need be.

With your vacation nearing, the resell of this item could play a big part in your enjoyment. Meaning..... you could put this behind you, accept the return, resell, and be on your merry way. Or you could fight this, as long as you understand there's a high possibility the buyer will win. And a greater grief of funds being removed in which you thought you had. In turn, taking something as wonderful as a vacation and ruining it.

I'm sorry, but this entire subject about late/early lockup is subjective, is it not? With some individuals being more anal, than others. So everyone reading or commenting on this situation have their own views. But I think we all can agree ($2100) is a lot of money, and when you get into that range, pickiness is prevalent, and people want what they want.
 
There is now $400-$500 in play now due to the value of the knife going down a bit. It is in working condition and was shipped as shown in my pictures. I agree with many of these posts but a $500 loss is a bit of money.

The buyer should have warned me that she wanted to see the product in hand before they decided to keep or not. That is not right and now can potentially cost me money. If the buyer told m then I would have decided not to sell it.

GuestWho101 said:
craytab

+1, +2, +3, +4, and etc.

I agreed with you on so many points.....

I decided not to quote your posts (to keep clutter down) and suggest that others who are reading my post to go back and read his posts. :thumbup:



To the OP, I understand you have a vacation and may or may not need those funds. But your causing yourself more burden than need be.

With your vacation nearing, the resell of this item could play a big part in your enjoyment. Meaning..... you could put this behind you, accept the return, resell, and be on your merry way. Or you could fight this, as long as you understand there's a high possibility the buyer will win. And a greater grief of funds being removed in which you thought you had. In turn, taking something as wonderful as a vacation and ruining it.

I'm sorry, but this entire subject about late/early lockup is subjective, is it not? With some individuals being more anal, than others. So everyone reading or commenting on this situation have their own views. But I think we all can agree ($2100) is a lot of money, and when you get into that range, pickiness is prevalent, and people want what they want.
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I was told that refunds are not decided by the forum but through the means the payment was transferred. So I am letting Paypal to resolve this. The buyer did not tell me she wanted to test the product nor let me discuss or agree on shipping it back to me.

Mustico said:
Technically speaking -according to forum rules- i don't think you are required to refund the buyer. That said, contact a moderator and do not refund the buyer until you are 100% sure that everything about the knife is exactly as it was the day you boxed it up.

-Edit-

I should have checked the last page before i posted. I hope everything works out.
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Greek_God said:
There is now $400-$500 in play now due to the value of the knife going down a bit. It is in working condition and was shipped as shown in my pictures. I agree with many of these posts but a $500 loss is a bit of money.

..............
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How would you have handled this if the buyer wanted to return the knife, and it had gone up in value? If it had stayed the same?
 
Greek_God said:
There is now $400-$500 in play now due to the value of the knife going down a bit. It is in working condition and was shipped as shown in my pictures. I agree with many of these posts but a $500 loss is a bit of money.

The buyer should have warned me that she wanted to see the product in hand before they decided to keep or not. That is not right and now can potentially cost me money. If the buyer told m then I would have decided not to sell it.
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I agree OP..... I agree. :thumbup:

I'm only here to voice my opinion though experience. As things like this can make an individual give up selling/trading altogether.

Believe me, the headache isn't worth it.

Although, I wish you the best!
 
The same way I would have liked to have handled this situation. We both come to an agreement. Instead everything was done without consulting me for my thoughts or us coming to an agreement.

Lone_Wolfe said:
How would you have handled this if the buyer wanted to return the knife, and it had gone up in value? If it had stayed the same?
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Think about it, if the knife went up in value why would buyer return it? It s all about the purchase price here.
The OP should not accept a return, inform the buyer and let PAYPAL review the transaction if the buyer goes that far

I think the OP would prevail based on the facts of this sale.
 
Greek_God said:
Buyer filed a dispute claiming the knife was internally damaged. I have escalated it to a claim.
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I am not sure if it will help but many paying longtime members in good standing with this community think there is nothing wrong with that knife. The lock bar is a complete non-issue. Might want to let paypal know about this thread.

Honestly though, if it were me I would just refund her. The more she does the less I would want to have anything to do with her.
 
Greek_God - I feel for you bud.

JennaLee is at best a tire kicker, and at worst someone who thinks they can now get a better deal on the same knife.

I applaud you for sticking to your guns and enduring the PP dispute process. These are private deals between individuals - if someone wants a money back guarantee for a barely noticeable difference in lockbar travel :rolleyes:, go to the appropriate dealer. Some people subscribe to the "No deal is done until both parties are satisfied", but that is not a BF rule nor should it be with nitpickers like this around to abuse our good nature.

I do my best to stick to that guideline myself, and I have had a few returns where I missed something and was more than happy to refund the buyer. Blade play? My apologies. A scratch? I completely understand. But an alleged 12% difference in the lockup? Yeah . . . that is a one-way ticket to the *unflattering name* list.

Not that I believe he should, but Greek_God can help cover the shipping cost to Marfione/Microtech to have this addressed, and that is already way way way more generous than he needs to be.

I regularly see complaints about people being too quick to file a PayPal dispute or the laundry list of stipulations that many sales now have. Well guess what, it is members like JennaLee right here who are responsible.

Thanks OP for bringing this to our attention.
 
Thanks,

I have offered to pay for shipping to Microtech since their is dissatisfaction with the actual product. And have offered to pay for shipping if they decided to sell it off.

I shall see what Paypal decides.

This is my first time something has happened to me as a seller and I will stand my ground. I usually state problems with a knife whether there is lock stick, a scratch, etc. I have good communication. Say when I will ship and if that's ok with the buyer, then confirm in the morning that I will ship, and send tracking within 30 minutes of me shipping.

The funny thing is that the buyer mentioned in the dispute that they could send it to Microtech but that would waste time and money. I offered to pay for shipping and we will waste time waiting for Paypal now.


Ludwig said:
Greek_God - I feel for you bud.

JennaLee is at best a tire kicker, and at worst someone who thinks they can now get a better deal on the same knife.

I applaud you for sticking to your guns and enduring the PP dispute process. These are private deals between individuals - if someone wants a money back guarantee for a barely noticeable difference in lockbar travel :rolleyes:, go to the appropriate dealer. Some people subscribe to the "No deal is done until both parties are satisfied", but that is not a BF rule nor should it be with nitpickers like this around to abuse our good nature.

I do my best to stick to that guideline myself, and I have had a few returns where I missed something and was more than happy to refund the buyer. Blade play? My apologies. A scratch? I completely understand. But an alleged 12% difference in the lockup? Yeah . . . that is a one-way ticket to the *unflattering name* list.

Not that I believe he should, but Greek_God can help cover the shipping cost to Marfione/Microtech to have this addressed, and that is already way way way more generous than he needs to be.

I regularly see complaints about people being too quick to file a PayPal dispute or the laundry list of stipulations that many sales now have. Well guess what, it is members like JennaLee right here who are responsible.

Thanks OP for bringing this to our attention.
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Greek_God said:
Thanks,

I have offered to pay for shipping to Microtech since their is dissatisfaction with the actual product. And have offered to pay for shipping if they decided to sell it off.

I shall see what Paypal decides and may give them a call to explain in further detail after I finish work.

This is my first time something has happened to me as a seller and I will stand my ground. I usually state problems with a knife whether there is lock stick, a scratch, etc. I have good communication. Say when I will ship and if that's ok with the buyer, then confirm in the morning that I will ship, and send tracking within 30 minutes of me shipping.

The funny thing is that the buyer mentioned in the dispute that they could send it to Microtech but that would waste time and money. I offered to pay for shipping and we will waste time waiting for Paypal now.
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Sending you a PM.
 
JennaLee said:
I would like to point out Demetri is the person driving this thread not me.

I am not tire kicking. I sent $2100 to someone. I would not risk that just to handle a knife.
============ This has not happened before ============
I see suggestion and innuendo associating this transaction with other problems. I apologize for everybody Else's problems but this transaction is not related.

The knife is being returned with a USPS money order for $40.30 to cover Demetri's costs. I expect a $2100 refund to my pay pal account.

The condition of the knife is questionable, even Demetri suggests it should be sent to Microtech for repair. He did not share that opinion with me before I sent the money.

thx
jenna
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I think he suggestion of sending it in to microtech was on the condition that if someone was unhappy with the knife and wanted it changed. That would be you. 98% of established members would have taken responsibility of their purchase and either resold it or sent it in. The knife however is not defective and the difference in lockup is negligible. Its the difference of opening with your thumb or the flipper. Im sorry but despite your feelings i dont think you will find many people to agree with your position.
 
PURPLEDC said:
In other words she is flat out lying. Nice.
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I am not sure about this though but is lock up including the detent ball? In her dispute she wrote 86% counting the detent ball, while on here she also included 68% not counting it and 56% through my picture. When she includes the detent ball in her picture and not on mine in her dispute that complaint is completely skewed. She put 86% compared to 56% where she should have put 68% compared to 56%.

In her reply she did say that I said to send it in to Microtech but she also hinted that I knew something was wrong with the knife. If I remember correctly in my PM I mentioned since she was "dissatisfied with the lock up". Not have I once mentioned a flaw in the lock up because there is none.
 
Greek_God said:
I am not sure about this though but is lock up including the detent ball? In her dispute she wrote 86% counting the detent ball, while on here she also included 68% not counting it and 56% through my picture. When she includes the detent ball in her picture and not on mine in her dispute that complaint is completely skewed. She put 86% compared to 56% where she should have put 68% compared to 56%.

In her reply she did say that I said to send it in to Microtech but she also hinted that I knew something was wrong with the knife. If I remember correctly in my PM I mentioned since she was "dissatisfied with the lock up". Not have I once mentioned a flaw in the lock up because there is none.
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No. Lockup has nothing to do with the detent ball.
 
PURPLEDC said:
No. Lockup has nothing to do with the detent ball.
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Then that completely throws off her argument. She argued that the detent ball is 68-86% percent of it's range. Does not even mention my percentage at all so excuse my mistake I thought she included my percentage. I still think my percentage should have been compared to the 68%.
 
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Why did the knife become $500 less expensive in a few days? That's 25% of the price she paid. What happened?

Eric
 
I hope you don't get screwed on this. I would doubt paypal knows a whole lot about knife lock travel. That is how this could bite you in the butt. I see the lock travel as totally fine. In fact, the manufacturer who consistently wins the best manufacture quality award, Chris Reeve Knives, purposely makes the lock travel on his knives exactly like what is pictured. And a 12% difference is a bull snot argument as well. As was mentioned above I can give or take 12% travel on most any knife depending how I open it or push on the lock bar. Hell, under hard use, I would expect a good lock to engage a little more as I put pressure on the lock bar. To say that knife is damaged internally is flat out lying to paypal.
 
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