So you claim you were supposed to do this, and did not.Well, I simply forgot to put insurance on it, I'm human and make mistakes.
Why not be a smart business person, and offer back the money that the insurance would have cost. It would not have cost you anything, would it?So I said I would have covered it with my own money should it not have arrived. Well, I offered him his complete money back (check his first post cause he copied and pasted it from our emails) and he refused.
Why send it back when the easiest, most responsible thing to do would have been to simply refund the $11???So if you are not happy with the transaction just ask for a complete refund which I offered him. So regardless of what he says, he was happy, and if he says otherwise, ask him why he didn't take me up on my offer for a full and complete refund.
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