Roger Linger stole my payment for WSK

Yshimo said:
Well everyone, I guess it is all my fault and my bad decision that I paid him in advance. My main purpose of this thread was to make Mr.Roger contact me. But seems like I failed. This is becoming who is right and who is wrong or he is a good person, he is not a thief, etc. Since I found Mr.Linger on this board I thought a good friend of him might tell him to contact me.... but it is not happening yet. Thank you so much for all the good members of this board who had posted for this thread. I really appreciate all the comment. By the way, I do have experience of ordering to other custom knife maker. When I ordered, he said " there is a long list and it would take about more than two years, etc." and it did take more than two years. However, it is a different story, and different out come this time. When ever I order something, I will be more cautious. Please accept my apology for posting this thread.
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now I'm confused ?
I did give Rogers number to a guy that e-mailed me and I had thought it was you Yshimo?
well that guy did contact Roger...
Roger said Briggs was in an accident and sent his knife back to him and Roger sent the knife to an other S/maker and said it would be about two weeks more..where these alias names not real names most the time it is cause for confusion for sure,
if you want Rogers number e-mail me , I thought it was you that e-mail me the other day?? ..
I called Roger this morning and got his A/M hopefully he'll call me back..

not everyone has time for these forums and it sure is taking up a lot of my time.
contact info...it's what a phone number is for...it's a link to a real address and a real name..

I'd like to see a thread started for do's and don'ts in list form in customer relations. :(
 
Dan Gray said:
where these alias names not real names most the time it is cause for confusion for sure,

I'd like to see a thread started for do's and don'ts in list form in customer relations. :(
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BIG problem. People don't even realize they're doing it.

I've gotten emails from people who don't give a real name or a forum name and their email address is different enough from both that I can't figure out who they are or where I'm supposed to know them from -- but they want me to answer a question.
 
The only sad part of this trainwreck is in the way it's been announced.

Stole....Thief.

You'd better be one big ,bad S.O.B to call me that. Or else keep hiding behind your anonymous username. I think hiding behind a made-up name gives some folks a little bit too much balls.
 
The sad part is in the missed communications that led to such frustration in the first place. THAT wasn't the "username"'s fault.

And he's not anonymous to the only other person who counts -- the one who's got his money.
 
Mark Williams said:
The only sad part of this trainwreck is in the way it's been announced.

Stole....Thief.
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Reverse the situation. A customer contacts you, orders a knife, says he needs it for a bushcraft course but he won't have the money (job bonus say) for two weeks later. You say ok, being the trusting sort and send him the knife. The time passes and you get no money, you email him, he says there was a problem, but next weekfor sure. Next week comes and goes, six months later you have no money, he won't answer emails and has not contacted you. Odds are you would call him a thief. Well maybe you are more liberal, but the majority of people certainly would, and long before months have passed.

-Cliff
 
allenC said:
No, Yshimo was right in posting his plight.

If a custom knife-maker is not able to meet his end of the agreement, then I think that it is a good thing for the forum members to know.

There's no doubt that Mr. Linger failed his customer.
If he could'nt deliver then he should have never taken the money.
Or if after taking the money, the situation had evolved in a way that would not allow Mr. Linger to deliver, then he should have contacted his customer and explained the situation--and given the customer the option of a refund or an extention of the deadline.

Yshimo, you have nothing to apologize for.

And I think that maybe some of Mr. Linger's friends here should highly encourage Mr. Linger to go to some "internet cafe", or the public library, or Kinkos, or a friend's house, and get on the computer and respond here on the forums himself.
It would be a wise business move and it might repair some of his reputation if he could explain his situation and publicly apologize to Yshimo.

Allen.
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well you can do what you feel best.. and you can be a Judge Roy Bean if you want
with only the info given here , a man could be in a comer for 6 months or 5 years (it happened) with no way of knowing what is going on

and have no business once he came too... because of not knowing the facts...before the deed..
I've lost things by real thieves with stolen credit cards,, well it was my fault
I didn't cover the basics..but I don't name those names either..because I'm not sure if it was for sure the real card holder or a real thief?

you guys that hang with out a trial still only have a one sided story,,, and you've hung him..and many others now just because of a deposit.
it makes me feel all warm inside..$500.00 isn't worth that..

I mention to the other guy, that did call Roger and talked to him,, where the knife is done , if he has to rely on the s/maker if he can't pull though maybe he'd send the knife with a discount of the total to cover a sheath to be made for it. and I see that has been mentioned.. :thumbup:
I did get Rogers A/M and I did tell him about this thread so maybe he will
try to get here. but some of you are bent on a hanging anyway so I wouldn't blame him if his doesn't. would he be believed anyway?
contact with the only one that needs be is Yshimo

Yshimo do you have a real name and address that you will post right here?
 
Hmm ... do you think Mr. Linger might have so many customers in Yshimo's situation that he won't know which one he has to start responding to unless Yshimo posts his name and address here?
 
Dan Gray said:
contact with the only one that needs be is Yshimo

Yshimo do you have a real name and address that you will post right here?
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If the only one who needs to contact Roger is Yshimo, then what do you or any of us need with Yshimo's name and address?
 
If rlinger has time to answer his phone and his friends email, why doesn't he just communicate with his customer? I find that puzzling. Has he lost the customers contact info?
 
Since the knife was paid for with an international credit card, I think it is safe to say that Mr. Linger knows the name of the customer.

Dan,
A coma?
Really, don't you think that's reaching a bit?

I think that you're just making excuses for your friend.
I understand--I've did the same thing for my friends, even when I knew that they were wrong.

At the very least Mr. Linger should have explained the situation to the customer and offered the choice of a refund.
I really do believe that most forum members are very understanding, good upright folks.
But to be ignored, and not given your product, and told just to wait "a few more weeks" that stretches in to months, once you've paid the money is unacceptable.

Dan, You're a knifemaker too, right?
Would you treat a customer the same as Mr. Linger has treated Yshimo?

Allen.
 
In the duplicate of this thread , a link was posted where Roger had spoken with someone else about a problem. Would have been nice if yoshimo could have asked for the number before his slanderous bullcrap.

All you guys that want to jump in here and pile on Roger make me sick.

As posted by Cliff

"Reverse the situation. A customer contacts you, orders a knife, says he needs it for a bushcraft course but he won't have the money (job bonus say) for two weeks later. You say ok, being the trusting sort and send him the knife. The time passes and you get no money, you email him, he says there was a problem, but next weekfor sure. Next week comes and goes, six months later you have no money, he won't answer emails and has not contacted you. Odds are you would call him a thief. Well maybe you are more liberal, but the majority of people certainly would, and long before months have passed.

-Cliff"

Actually Cliff. I've been in that situation. Hard times fall on people . I ended up calling my customer and wishing him a merry Christmas and gave him his order. I know it may never be repaid monitarily, but so what.


Roger is a good man and has done a lot of great things for our servicemen and did volunteer work for a sick little girl of a forumite. He aint perfect , but he's not a thief.
 
Cougar I wrote that because of the frustration of the name game..
what do you guys have to hide from, that's the point I tried to make..
I agree with this.
Esav Benyamin said:
BIG problem. People don't even realize they're doing it.

I've gotten emails from people who don't give a real name or a forum name and their email address is different enough from both that I can't figure out who they are or where I'm supposed to know them from -- but they want me to answer a question.
Click to expand...

DaveH said:
If rlinger has time to answer his phone and his friends email, why doesn't he just communicate with his customer? I find that puzzling. Has he lost the customers contact info?
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he hasn't talked to me nor I him,read the post :rolleyes: I don't condone no contact.
that customer that e-mailed me for his phone number talked to him.
not me read the post
I just got his ansering machine this morning read the post and it's the first time I called Roger in maybe a year.. read the first post I made here..

guys put me on your list of don't buy from, because I will ask for a depost
I'm over a year behind it won't bother me, really it won't ;)
 
"Actually Cliff. I've been in that situation. Hard times fall on people . I ended up calling my customer and wishing him a merry Christmas and gave him his order. I know it may never be repaid monitarily, but so what."

I would love to hear more about this one.

Am I right in understanding that (1)a customer contacted you to make him a knife, (2) you made the knife and sent it to the customer, (3) the customer told you that he would pay you "in a few more weeks", (4) six months later you still have no payment and you have not heard a single word (no e-mail, no phone call, no snail mail, nothing) from the customer who has the knife, even though you have e-mailed him repeatedly, (5) and you think that's okay?

Allen.
 
allenC said:
Since the knife was paid for with an international credit card, I think it is safe to say that Mr. Linger knows the name of the customer.

Dan,
A coma?
Really, don't you think that's reaching a bit?

I think that you're just making excuses for your friend.
I understand--I've did the same thing for my friends, even when I knew that they were wrong.

At the very least Mr. Linger should have explained the situation to the customer and offered the choice of a refund.
I really do believe that most forum members are very understanding, good upright folks.
But to be ignored, and not given your product, and told just to wait "a few more weeks" that stretches in to months, once you've paid the money is unacceptable.

Dan, You're a knifemaker too, right?
Would you treat a customer the same as Mr. Linger has treated Yshimo?

Allen.
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no it's not my practice, and I have over 25 years working with customers
it can make a big differance..
A coma?
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Allen since we're into what if's here why not ? you tell me..
Guys read my first post please friend or not I've said it many times we need to communication? I guess it's not sinking in,, that I said this we're just going around in circles now.. :rolleyes: .
 
Cliff Stamp said:
Reverse the situation. A customer contacts you, orders a knife, says he needs it for a bushcraft course but he won't have the money (job bonus say) for two weeks later. You say ok, being the trusting sort and send him the knife. The time passes and you get no money, you email him, he says there was a problem, but next weekfor sure. Next week comes and goes, six months later you have no money, he won't answer emails and has not contacted you. Odds are you would call him a thief. Well maybe you are more liberal, but the majority of people certainly would, and long before months have passed.

-Cliff
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it won't happen most of the time,,
there are more customers trying to rip off makers than makers trying to keep a name for himself and then want to rip off the buyer..
read it again guys first before trying turning it around..to can't tell me it isn't true and that's a problem..a big problem.. :(
 
Dan,
We need more guys like you, and I would feel fine buying a knife from you.

And I sure hope Mr. Linger gets himself squared away real soon before he loses both his business and his reputation.

Allen.
 
allenC said:
Dan,
We need more guys like you, and I would feel fine buying a knife from you.

And I sure hope Mr. Linger gets himself squared away real soon before he loses both his business and his reputation.

Allen.
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Allen Thank you very much
And I hope so to.. we all have our demons and some of us unfortunately will be taken down by them..
 
allenC said:
And I sure hope Mr. Linger gets himself squared away real soon before he loses both his business and his reputation.

Allen.
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Allen, I mean no disrepect to you or your comment but the only reason Roger would lose his business or rep would be from the mudslinging and stone throwing against him because of this thread. You guys that aren't makers try putting yourselves in our shoes. Me for example, I work a regular fulltime job, I'm a partime knifemaker, juggle family responsiblities and I check the forums and my emails 3 or 4 times a day leaving me roughly 4 hours of sleep a day. On top of that, I work third shift. NOT every maker does this fulltime. Roger does but once again, second hand info doesn't cut it like it coming from the horses mouth. And also before anyone says it, YES he should have communicated better because if he did this thread would have never started.
Scott
 
Dan Gray said:
it won't happen most of the time.
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No, but that isn't the point. What happens when the situation does occur but reversed? How do you handle a customer not paying you for work and refusing to handle contact. How many makers would not call him a thief six months after payment was supposed to be made. Forget about knives for a minute and think in general about buying and selling.

You see a guy selling a car, you discuss the price, settle and you give him the cash. He notes that he needs the car this evening but he will drop it off to you tomorrow. You are a trusting sort and say ok. Then next day comes and there is no sign. Months later you have been unable to make contact and there is no sign of the car. You don't call him a thief?

Now you find out he is in a coma, sure you understand, and maybe you even understand if he says he has just moved, and lots of other people tell you they talk to him all the time but he won't answer your attempts at communication, if you do then you are a lot more tolerant than most people.

There are also a lot of makers who sold lots of knives for quite some time then started ripping people off. How are you the customer supposed to know this isn't happening. The guy has a right to be upset, and it is easy to understand where the thief label comes from. Is it actually correct, probably not, but it is easy to understand the guys point of view.

-Cliff
 
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