Perfectly reasonable.If the customer isn't happy, they can let me know as soon as they receive it (not weeks later) and I will refund the cost of the knife. They of course are responsible for all shipping charges.
If the customer isn't happy, they can let me know as soon as they receive it (not weeks later) and I will refund the cost of the knife. They of course are responsible for all shipping charges.
Having seen his posts from order, receipt, and subsequent sales threads... that didn't seem to be the case. Now, maybe - just MAYBE - he wasn't as thrilled with the knife as he'd indicated...and the sale was not actually because he needed the funds; but why not just be honest about it? I think most of us have not felt the love for a knife we'd purchased. We realize that, take the hit on resale if we have to, and move on - the loss being the cost of trying new knives - OR we put the knife away for a while to reconsider at another time (possibly forgetting about it for a while).Thought it would be quite possible he got it, didn’t like it, took some pics and put it up for sale, perhaps a buyer requested an inspection and he found an issue like staining, then pulled the sale post and asked for a refund.
Having seen his posts from order, receipt, and subsequent sales threads... that didn't seem to be the case. Now, maybe - just MAYBE - he wasn't as thrilled with the knife as he'd indicated...and the sale was not actually because he needed the funds; but why not just be honest about it? I think most of us have not felt the love for a knife we'd purchased. We realize that, take the hit on resale if we have to, and move on - the loss being the cost of trying new knives - OR we put the knife away for a while to reconsider at another time (possibly forgetting about it for a while).
If we receive a commissioned knife and find something wrong with it - say, for example, a stain - we contact the maker about the problem and ask that it be made right. Most craftsmen want their customers to be happy; and correcting mistakes/oversights is part of doing good business.
It’s a mystery!
I'm pretty sure he referenced needing the money in his ads, citing that need as the reason for sale.
No mystery at all.
Ben said he received the Vorpal on Sept.20th, on the 21st ExtraBaconPlease listed the Vorpal for sale for $700 stating the knife had been handled by him but was brand new, no mention of staining.
When it didn't sell he withdrew it and relisted it again with a lightly used Carothers Field Knife on Sept.23rd ( which is a 14 day relist violation on the Vorpal by the way ) for $1200, again stating that the Vorpal had been handled by him but was brand new and again no mention of staining.
Again it didn't sell, so once more he listed it for sale on Oct. 7th for $500 and again stating handled by him but brand new and once more no mention of staining.
He couldn't sell the knife and resorted to lying to PayPal in hopes that he can recover his money through a claim... as I said when I banned him, as far as I'm concerned what he's doing to Ben is nothing more than attempted theft by deception.
He must have needed the money to pay for the Busse Hognose War Sword that he purchased of the Exchange this past Thursday.
Thanks for the info Ben.
I’ve had sellers upon a final inspection at my request identify issues that they weren’t even aware of in thier sale post. I’m also guilty of taking weeks to really handle a new knife that comes in when I’m busy. As a matter of fact I have 3 that are waiting for a day off work so I can examine them.
Thought it would be quite possible he got it, didn’t like it, took some pics and put it up for sale, perhaps a buyer requested an inspection and he found an issue like staining, then pulled the sale post and asked for a refund.
The first thing I do is inspect an item that I have purchased. Only then, it positive feedback left. I don't think it's right to wait days and weeks to find a boo boo and then make a complaint about it. It's up to you as a buyer to let the seller know that what you bought, is what you bought.
....... yep this 100%. When I use a proxy in the US I will generally have them open and check the blade on receipt and let me know it is all OK, if that is not possible it is on me from that point. I will not leave a seller swinging in the breeze because I can't make it happen.The first thing I do is inspect an item that I have purchased. Only then, it positive feedback left. I don't think it's right to wait days and weeks to find a boo boo and then make a complaint about it. It's up to you as a buyer to let the seller know that what you bought, is what you bought.
And to add, whatever his personal issues are for needing the money, he was still buying other knives while telling you he needed you to buy the knife back.He never told me it had stains or that he was unhappy. There were many personal messages between me and him where he all but begged me to buy it back because he was so desperate for money. The money was supposedly for personal issues I won't share.
But not one time did he say to me "the knife has stains" or "I am not happy with it". Until I received a claim through paypal from him, stating the knife had stains and he wanted a full refund. It wasn't a credit card chargeback, he knew exactly what he was doing.
He just kept asking me to buy it back and resell it.
I am pretty understanding, if there is an issue with a knife, that is my fault; I will do my best to make it right.
But I certainly can't refund everyone's money when they get buyers remorse (which this is the only time I have been expected too).
You won't find negative feedback anywhere about my customer service. Because I want my customers to be happy.
Hopefully Paypal takes care of it. I certainly gave them all of the evidence. But even if they rule in his favor, I at least wanted to save you guys the headache of this possibly happening to you as well.
There are also possibilities:
It could also be very possible that he was using someone else's credit card (Mom, Dad, Uncle, Friend, etc) or was a secondary cardholder on someone else's account who looked at the statement, did not recognized the charge(s) and contacted the bank!!!