I've been fulfilling orders all weekend.. the process on my end is very fast.. I trust in getting the money by looking at the orders.. if cvv and avs both are a go then I'll be getting the money for the order. Knowing this, I pay the supplier immediately to process the order.. when I left things last night all orders had been funded on my end to the supplier already.. they can't back out on price, even if it's their error now.. the nice thing is it's their job to make sure their prices are accurate.. I just increase from wholesale by a slim margin.. the only thing I'm currently worried about is how many orders come in before the cc payments start filtering in.. there's at least a 2 business day lead time to me getting any money flow from orders.. when I get bombarded with orders sometimes I have to front a lot of $$$ to the suppliers to make the orders flow efficiently.. not that I'm complaining at all.. I still make a small profit..
And to answer the question as to whether or not the knives are authentic.. they better darn well be or I'll be just as pissed as the rest of you.. the best way to check.. find an authentic item in a store.. find a model or sku on the item and compare.. you should find they are a spot on match.. if not I'll be dropping the supplier so fast it'll make their head spin.. and I encourage anyone who gets a knock-off item to contact us and we'll process a return.. no where in the descriptions from the suppliers does it mention replicas or imitations so we must trust they are the real deal.
I think my service level should be apparent by now.. I can't imagine a big business representative from a large company detailing their business flow in such a candid manner or being so open on a forum they tracked down out of curiousity to seek out the source of the new influx of orders.
Also to respond to the "dealer advertising on here without a dealer membership".. I came here to find out why/how I was getting so many orders.. I found quite a few questions that I felt would be good if I answered directly instead of getting 300 of the same email and answering individually.. I have no intent to advertise.. I felt it was good customer service.. if others feel this way I'll go ahead and stop posting/rocking the boat.
And to answer the question as to whether or not the knives are authentic.. they better darn well be or I'll be just as pissed as the rest of you.. the best way to check.. find an authentic item in a store.. find a model or sku on the item and compare.. you should find they are a spot on match.. if not I'll be dropping the supplier so fast it'll make their head spin.. and I encourage anyone who gets a knock-off item to contact us and we'll process a return.. no where in the descriptions from the suppliers does it mention replicas or imitations so we must trust they are the real deal.
I think my service level should be apparent by now.. I can't imagine a big business representative from a large company detailing their business flow in such a candid manner or being so open on a forum they tracked down out of curiousity to seek out the source of the new influx of orders.
Also to respond to the "dealer advertising on here without a dealer membership".. I came here to find out why/how I was getting so many orders.. I found quite a few questions that I felt would be good if I answered directly instead of getting 300 of the same email and answering individually.. I have no intent to advertise.. I felt it was good customer service.. if others feel this way I'll go ahead and stop posting/rocking the boat.