T
theknifejunky
Good morning sir. Take this in the way it's intended from me and understand that I'm not taking a shot at you, and that what I'm writing below is said evenly and without heat;
but I am going to take a minute to stick up a forum buddy:
I remember when that went down, and it didn't seem so crazy then. That gentleman was led to believe he'd be made whole, and the way he got treated from the company was full on BS. I just don't think he deserves any flack for attempting to let the company follow through with their warranty process, I mean what else could he do? Keep the defective blade and call it good enough? That should tell anyone reading through here how messed up this company is, that provided you ever do receive your knife, if you have an issue you'd be out of your mind to send it back because you were extremely lucky to have ever received the promised knife in the first place. No, the blame here rests wholly on Survive. Three years to fulfill a frigging warranty claim, and then not even with the same model FFS.
Again, not sending heat at you, just letting you know how that went down, and I hope you're having a good day.
Anyone else thinking about taking a risk by ordering from these guys.....JUST. DON'T. DO IT.