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Promise to do so, but it will have to wait a while... Off to a place without internet for at least a week and no time to find they all today...
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All For Sale threads must have a pic showing the knife being sold with written date listed & your username! - scammers hate this one trick! The rules for The Exchange can be found here. Please read and follow them. Stop using Paypal Friends & Family and follow our best practices to prevent getting ripped off or having a bad deal.
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The BladeForums.com 2024 Traditional Knife is ready to order! See this thread for details: https://www.bladeforums.com/threads/bladeforums-2024-traditional-knife.2003187/
Price is$300$250 ea (shipped within CONUS). If you live outside the US, I will contact you after your order for extra shipping charges.
Order here: https://www.bladeforums.com/help/2024-traditional/ - Order as many as you like, we have plenty.
Bad Survive! Deserves A Permanent Post In The Hall Of Shame
- Thread starter ncrockclimb
- Start date
tinfoil hat timmy
Gold Member
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This topic seems short and to the point. If there are orders not filled from 6 years ago, then that seems like a problem. Either you are honest and straight forward or you are not. You can’t be kinda pregnant and you can’t be kinda honest.
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Orders that were paid in full and never given any expectation of a six year wait.
I didn't watch the whole video - didn't seem like a great investment of 30min. I did skim through.
Just FYI, I made several of the pre-orders back in 2015. Two of those knives are yet to be delivered. Two never reached me - they were apparently stolen from my doorstep (alongside some other packages - just bad luck that a lot of stuff arrived on the same day when noone was in and caught someone else's attention), and Survive! only compensated me for half the value as they said they only had partial shipping insurance. But, I was also a Survive! customer before the pre-order fiasco, including one of the original $150 GSO-10s, and was always happy with the product I received.
Maybe I'm too trusting, but I do believe they are doing the best they can and will fulfill all orders and with a quality product (albeit perhaps less outstanding compated to what the rest of the market is offering than back in the mid 2010s). They also do seem to now be doing a lot better on getting older orders out the door, although given the MANY "we're really turning the corner now" announcements they've made over several years, I fully understand anyone who chooses not to believe them.
I saw in the video that Guy did mention the issue of taking and filling new orders while the older orders were still outstanding. That didn't surprise me at all - I thought it pretty obvious that they were doing that becuase they needed to keeping money coming in to cover running costs, having already sunk their capital investment.
What I didn't see addressed was the fact that they claim to be fully transparent, but they haven't been transparent about ditching the much vaunted delta HT - in fact it's still featured prominently on their Instagram page.
Also, their customer service hasn't been good - i.e. refusing to give full refunds after many years delay, only refunding half of my lost knives, etc. I presume that is also primarily because of their financial situation. Which raises the question, if their running margins are that tight and the need for more income so strong, did they royally mess up their financial planning from the start (especially with the extended production time), and does that mean that there is still a risk of going bust and not being able to fill new orders?
Certainly, I understand the ire at their latest request for starter funding after the experience of the last 6 years, and I certainly wouldn't choose to forward them money like that again, even though I still hope they will make a success of it.
Just FYI, I made several of the pre-orders back in 2015. Two of those knives are yet to be delivered. Two never reached me - they were apparently stolen from my doorstep (alongside some other packages - just bad luck that a lot of stuff arrived on the same day when noone was in and caught someone else's attention), and Survive! only compensated me for half the value as they said they only had partial shipping insurance. But, I was also a Survive! customer before the pre-order fiasco, including one of the original $150 GSO-10s, and was always happy with the product I received.
Maybe I'm too trusting, but I do believe they are doing the best they can and will fulfill all orders and with a quality product (albeit perhaps less outstanding compated to what the rest of the market is offering than back in the mid 2010s). They also do seem to now be doing a lot better on getting older orders out the door, although given the MANY "we're really turning the corner now" announcements they've made over several years, I fully understand anyone who chooses not to believe them.
I saw in the video that Guy did mention the issue of taking and filling new orders while the older orders were still outstanding. That didn't surprise me at all - I thought it pretty obvious that they were doing that becuase they needed to keeping money coming in to cover running costs, having already sunk their capital investment.
What I didn't see addressed was the fact that they claim to be fully transparent, but they haven't been transparent about ditching the much vaunted delta HT - in fact it's still featured prominently on their Instagram page.
Also, their customer service hasn't been good - i.e. refusing to give full refunds after many years delay, only refunding half of my lost knives, etc. I presume that is also primarily because of their financial situation. Which raises the question, if their running margins are that tight and the need for more income so strong, did they royally mess up their financial planning from the start (especially with the extended production time), and does that mean that there is still a risk of going bust and not being able to fill new orders?
Certainly, I understand the ire at their latest request for starter funding after the experience of the last 6 years, and I certainly wouldn't choose to forward them money like that again, even though I still hope they will make a success of it.
I'm sorry this happened to you, I think I remember the situation... but, why did you expect that they take responsibility for a package stolen from your doorstep? Nobody can insure for that, and no shipping company would pay insurance for it. The fact that they gave you half the value for a package delivered and stolen from your doorstep is a big deal, not even Amazon does that...
Cheers!
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......yes..... you don't need a degree in economics to see they are operating one step from bankruptcy every single day. I would also guess they have structured their operations to keep them away from financial liability and if my foggy crystal ball is correct they will have purchased all their equipment outside of the Perish! Knives holdings so that when the toilet finally does flush and the turds gargle down the assets will not necessarily be available for liquidation to pay creditors (and by creditors I do NOT mean the customers with pre-orders they are entirely unsecured). It is a ponzi scheme through and through.
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....go for it tiger.....you don't at all look like a shill....not one little bit.
No. Amazon would definitely replace the packages in that situation. No questions asked. Many companies would. Some wouldn’t.
I live in a city. My doorstep is less than 10 yards from the sidewalk, with a high school at the end of the road. If a delivery service leaves parcels where they are clearly obvious, despite a notice on my door not to, then they bear some responsibility. The USPS guys generally know not to, but there is such a lot of turnover it still happens sometimes.
Sure... OK. I was just curious why were you blaming them for something that was not their fault. You mentioned it twice in your post (that I otherwise agree with) so I guessed it's part of the topic. Not sure what your exact situation was, but there are procedures in place when a package is stolen after being correctly delivered, usually the first step is to file a police report, not to claim a refund. I guess, let's agree to disagree on this one.. cheers!
I wasn't blaming them. I was giving some context to my post in terms of my personal experience with Survive! to preempt the hater / fanboy accusations that seem to occupy a good proportion of this thread. I was trying to present a balanced assessment, and to explain that as coming from the fact that I've had enough experience with them to believe that they are trying to establish a sound business, but that I've also had enough frustration with my 2015 pre-orders to fully understand where the complaints are coming from (after 6 years: received 2, still awaiting 2, 2 lost without ever reaching my hands).
I brought it up again to partly substantiate my impression that their customer service hasn't been the best. That's not to say it's terrible or unreasonable, just that there are other companies, in my experience, who've gone further out of their way to make things right when they've gone wrong.
I can't comment on what you're saying, as I don't know if they do or they don't. But, do you honestly believe that a shipping company (USPS, UPS, FEDEX, DHL, ETC.) would pay the insurance in case of a package stolen after it properly delivered?