SALE ISSUE - KNIFE NOT RECEIVED

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^^^^^

Thank you.

At this point, we're going to limit further comments in the thread to the two participants in the transaction...and staff, in order to keep things manageable.
Thanks for your understanding and cooperation.
 
I had reached via DM to the seller to notify him of this thread.
Apparently he found that confusing because he has responded to me in the DM as if I were the buyer.
I have repeatedly told him in the DM that he needs to respond to this thread.
 
I've been responding in the wrong thread - the private thread the buyer started and told me to respond in.
I mailed a padded mailer plus knife, which weighed 10.10 oz. I just weighed an identical padded mailer, and it came out at .76 oz. empty. How was the envelope I mailed empty, as claimed, when there is a 9.34 oz discrepancy in weights. Just to be clear, I mailed the knife, as proven by the weight, and the padded mailer was received, as proven by the USPS tracking.
 
I just saw that the buyer wants me suspended. When's he going to explain the discrepancies in his story.
 
The buyer says I should have mailed in a box instead of an envelope. I have never received any used Busse knives I bought on blade forums in a box - always an envelope.
My post office clerks won't put postage on a package until it's turned over to them to mail, and they don't give the package back to the shipper to mail.
I mailed him everything. Why aren't we considering the possibility that the buyer is the scammer and is just suffering from buyer's remorse.
 
It makes no sense that the buyer didn’t turn down the package when he picked it up. Bubble mailer or not it should have ended there. Took a picture of empty package at pick up and notified seller.

Seller should have packaged more substantially but this all makes no sense after the buyer expounded further on the incident. Why pick up and accept an empty package?
 
I don't believe either are scammers
But seller is responsible for packaging the knife properly to get it there.- while others may package fixed blades in a bubble envelope , it is not a secure method nor does it disquise the contents. It is just easy and cheap.
That said- by not refusing the package and bringing the inter shipping theft to the postal systems attention, it makes it impossible for the seller to make a .claim. it will show as delivered and that is all the postal system is going to care about..
Just my oppinion but I would split the loss. Neither of you are going to be thrilled with that, but I think it would be fair
Mistakes were made by both parties
 
It blows my mind in this day and age people still believe a bubble envelope is adequate for mailing anything other than flat paper. Please learn from this experience. Neither party is happy with the results. Don’t let this happen to yourselves or your buyers/traders. Boxes with tape are cheap but valuable insurance towards successful transactions.
 
Yes boxes WITH tape! I have been the recipient of an untaped empty box, and it sucks for everyone.
 
I have to add that the buyer has made no claim on the insurance and apparently does not plan to.
 
Rekrapmij said:
I have to add that the buyer has made no claim on the insurance and apparently does not plan to.
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He doesn’t have the original shipping receipt which is needed according to USPS. You have it, so it is your responsibility.
 
Rekrapmij said:
I have to add that the buyer has made no claim on the insurance and apparently does not plan to.
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Insurrace is for the seller,-you are resposible for getting the knife to him(with or without insurrane-why good packing benefits you). but he should have made them aware of the problem and helped with your claim, as best he could
 
The original shipping receipt is a piece of paper that I'll happily pdf and email to him. He's the one who claims a loss; not me. He can also get a duplicate receipt printed out at any post office in the US with the tracking number, which he has.
 
Bill Siegle said:
It blows my mind in this day and age people still believe a bubble envelope is adequate for mailing anything other than flat paper. Please learn from this experience. Neither party is happy with the results. Don’t let this happen to yourselves or your buyers/traders. Boxes with tape are cheap but valuable insurance towards successful transactions.
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Wiser words were never written.

Once an item is sold, it no longer belongs to the seller. It belongs to the buyer and it deserves to be shipped in a box.
 
Rekrapmij said:
The original shipping receipt is a piece of paper that I'll happily pdf and email to him. He's the one who claims a loss; not me. He can also get a duplicate receipt printed out at any post office in the US with the tracking number, which he has.
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It's your responsibility to buy the insurance when you purchase the postage. It's also your responsibility to file the claim. An honest seller would refund the money and file a claim with the shipping insurance they purchased.
 
Rekrapmij said:
I've been responding in the wrong thread - the private thread the buyer started and told me to respond in.
I mailed a padded mailer plus knife, which weighed 10.10 oz. I just weighed an identical padded mailer, and it came out at .76 oz. empty. How was the envelope I mailed empty, as claimed, when there is a 9.34 oz discrepancy in weights. Just to be clear, I mailed the knife, as proven by the weight, and the padded mailer was received, as proven by the USPS tracking.
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Firstly, the "weight on the envelope" argument doesn't prove anything since it is very easy to generate a label with a weight on it even at the post office.

Secondly, why didn't you take pictures of the package before sending it to me? I have always done that and it is pretty standard practice.

Thirdly, I took pictures of the envelope I received before and after opening it. I was not aware of any possible action I could take. I deal with a Mail Depot service so someone had already received the envelope from USPS for me. I asked the clerk if the envelope was the only thing. He replied yes. What else was I or he supposed to do? I talked to them many times since and they also claim that nothing can be done except contacting the seller. From their perspective I received an empty envelope...I can claim all day that I was supposed to receive a knife, previous diamonds, the ashes of my grandmother...they cannot do anything about it. They have no ways of determining if it is true or not. Also, I cannot make insurance claims since I was not the one shipping.

Lastly, I paid you for a knife and I received nothing. It was on you to package properly and send the knife through secure means. You cannot just walk away from that situation while claiming that you did everything you could. Have you contacted USPS to start a claim? Ask for insurance? What have you done to help the situation? It took you days to reply. You don't even seem to take the situation seriously. What will you do to help with the situation? What are you proposing?
 
AJ Lo said:
It's your responsibility to buy the insurance when you purchase the postage. It's also your responsibility to file the claim. An honest seller would refund the money and file a claim with the shipping insurance they purchased.
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I completely agree with you! The seller doesn't even act in good faith to solve the problem. He seems to just want to walk away from it.
 
Railsplitter said:
Wiser words were never written.

Once an item is sold, it no longer belongs to the seller. It belongs to the buyer and it deserves to be shipped in a box.
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I agree with that! I've never seen anyone shipping expensive knives in cheap envelope. The price difference is not even that high.
 
With 54 positive feedback and zero negative feedback, I would lean more towards the seller in general but with caution. Shipping in a padded envelope is just plain unacceptable and it’s the seller’s responsibility to ship the knife securely to make sure it arrives undamaged.

Also, as a seller here on BF, if someone claimed they received an empty package, I would do everything possible to make it right, including refunding the buyer. This is why you buy insurance as a seller and I take pictures of the package and receipt at the post office before I leave the store as extra precaution.

That being said, if the buyer went to pick up the package, how in the world did he accept it if it was empty????? He would know immediately that there wasn’t a knife inside immediately. Maybe I’m being too harsh but I would not have left the store without discussing with a manager about the situation to at least document and have proof that the padded envelope was empty upon receipt.
 
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